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Elearning - Business CourseCertificate II in Business (BSB20107)Course info Units of Study This business course reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision. What will you achieve from this course? The Certificate II in Business provides a strong focus on team work and communication within a business environment.You will gain the skills and knowledge to effectively:
This is a nationally recognised qualification. BSBOHS201A Participate in OHS processes
This unit describes the performance outcomes, skills and knowledge required to participate in workplace occupational health and safety (OHS) processes to protect workers own health and safety, and that of others.
BSBCUS201A Deliver a service to customers
This unit describes the performance outcomes, skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.
BSBIND201A Work effectively in a business environment
This unit describes the performance outcomes, skills and knowledge required to work effectively within a commercial or business environment. It includes identifying the rights and responsibilities of employees and employers and conducting business in accordance with the organisational goals, values and standards.
BSBINM201A Process and maintain workplace information
This unit describes the performance outcomes, skills and knowledge required to collect, process, store and maintain workplace information and systems. It also includes the maintenance of filing and records systems.
BSBCMM201A Communicate in the workplace
This unit describes the performance outcomes, skills and knowledge required to communicate in the workplace. It includes gathering, conveying and receiving information together with completing routine written correspondence.
BSBITU201A Produce simple word processed documents
This unit describes the performance outcomes, skills and knowledge required to correctly operate word processing applications in the production of workplace documents.
BSBITU202A Create and use spreadsheets
This unit describes the performance outcomes, skills and knowledge required to correctly create and use spreadsheets and charts through the use of spreadsheet software.
BSBWOR202A Organise and complete daily work activities
This unit describes the performance outcomes, skills and knowledge required to organise and complete work activities, and to obtain feedback on work performance.
BSBWOR203A Work effectively with others
This unit describes the performance outcomes, skills and knowledge required to work in a group environment promoting team commitment and cooperation, supporting team members and dealing effectively with issues, problems and conflict.
BSBWOR204A Use business technology
This unit describes the performance outcomes, skills and knowledge required to select, use and maintain a range of business technology. This technology includes the effective use of computer software to organise information and data.
BSBITU203A Communicate electronically
This unit describes the performance outcomes, skills and knowledge required to send, receive and manage electronic mail (email), as well as to collaborate online using chat rooms, intranets and instant messaging.
FNSICGEN305A Maintain daily financial/business records
This unit covers the preparation and processing of routine financial documents.
How long does the course take? You, the student, are completely in control of your own learning schedule. Learning online allows you the freedom to study at home, during your lunch break or from anywhere in the world. Total nominal hours: 240 hrs | Full time load: 12hrs/wk | Full-time duration: 20 weeks
Maximum 12 months access to online course. (Approx. 10-20 hours to complete each unit)
Option 1 - Pay Up Front
Pay the full course fee's upon enrolment.
 Option 2 - Monthly Payments
Choose this flexible option and you can start achieving today with a low deposit and affordable interest — free monthly instalments.
Low Deposit
11 Monthly Payments
 Help with the cost of your learning You may be eligible for financial assistance as this course is approved for Centrelink student payments. Please contact your nearest Centrelink office to discuss your eligibility. AOT's Centrelink registration number is 4P727. |
