Elearning – Business Course
Certificate II in Business (BSB20107)
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This Certificate II in Business reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
On completion of this course you will possess the skills to process, maintain, store and collect workplace information including gathering, conveying and receiving information.
You will also achieve the knowledge to participate in workplace occupational health and safety processes, deliver aspects of customer service including creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.
This online business course will teach you the skills and knowledge required to correctly operate word documents and excel spreadsheets and use business technology with confidence.
What will you achieve from this course?
The Certificate II in Business provides a strong focus on team work and communication within a business environment.
You will gain the skills and knowledge to effectively:
Core Units of study | You are required to complete 12 units of study for the Certificate II in Business (BSB20107)
Deliver a service to customers (BSBCUS201B)
Deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.
Design and produce business documents (BSBITU306A)
Design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.
Use business technology (BSBWOR204A)
Select, use and maintain a range of business technology. This technology includes the effective use of computer software to organise information and data.
Organise and complete daily work activities (BSBWOR202A)
Organise and complete work activities, and to obtain feedback on work performance.
Create and use spreadsheets (BSBITU202A)
This unit describes the performance outcomes, skills and knowledge required to correctly create and use spreadsheets and charts through the use of spreadsheet software.
Produce simple word process documents (BSBITU201A)
This unit describes the performance outcomes, skills and knowledge required to correctly operate word processing applications in the production of workplace documents.
Communicate electronically (BSBITU203A)
Send, receive and manage electronic mail (email), as well as to collaborate online using chat rooms, intranets and instant messaging.
Communicate in the workplace (BSBCMM201A)
Gathering, conveying and receiving information together with completing routine written correspondence.
Process and maintain workplace information (BSBINM201A)
Collect, process, store and maintain workplace information and systems. It also includes the maintenance of filing and records systems.
Work effectively in a business environment (BSBIND201A)
Identifying the rights and responsibilities of employees and employers and conducting business in accordance with the organisational goals, values and standards.
Participate in OHS processes (BSBOHS201A)
Participate in workplace occupational health and safety (OHS) processes to protect workers own health and safety, and that of others.
Work effectively with others (BSBWOR203B)
Work in a group environment promoting team commitment and cooperation, supporting team members and dealing effectively with issues, problems and conflict.
Benefits of Online Training
There are massive benefits to studying online with Accredited Online Training (AOT). You can start your course at any time, complete your course at your own pace and study at times that suit you and your lifestyle. Studying online is the easiest and most convenient way to improve your level of qualifications which provides you the potential to increase your earning capacity.
We are the number 1 provider of online education in Australia! Over 160 organizations including TAFE and Australian universities utilise our course material.
What is 100% Online Training?
Each of our courses is developed to provide students a 100% online training experience, all content is Nationally Recognised and Accredited. All course advisors, trainers, study and assessment must be available to you online and with 24/7 access. Our assessments can be based on our simulated workplace providing you the practical work experience you need.
Each of our courses are developed to provide students with a 100% online training experience. All content is Australian Nationally Recognized and Accredited. All students have 24/7 access to their course material and assessments. From the moment you receive your username and password, you will have full access to all of your course material. There is no need to continuously download information as you progress through your course which can prove to be not only inconvenient, but also quite expensive.
You will also have access to our unique Simulated Workplace which will provide you the opportunity to implement your new found knowledge in an online company.
AOT provides you with personalized support with access to qualified Trainers who are industry experts within their respective fields with extensive knowledge and experience.
How long does the course take?
Available payment options – Enrol today!
Pay Up Front
Full upfront enrolment
Save 10% off if you pay
Interest Free Monthly Payments
11 Monthly Instalments
Choose this flexible option and you can start achieving today with a low deposit and an affordable interest — free monthly payment plan.
Total Price: $1,500Enrol and get started