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One-on-One Mentoring Sessions
Pool of trainers who are industry experts
Virtual / Simulated Workplace Access
Practical work experience online
Certificate of Completion
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Certificate IV in Frontline Management
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The Certificate IV in Frontline Management will provide you with essential skills of supervision, team building, delegating and conflict resolution.
This course is especially designed for those who are moving into supervisory positions and require the skills to become an effective team leader but this training also complements those who have developed existing supervisory skills on the job and want formal recognition of these achievements.
Frontline Managers play a significant role in the leadership of their organisation. In these increasingly competitive and fast changing times Frontline Managers have a major responsibility to ensure that teams deliver quality services and products. The purpose of this powerful and challenging program is to develop competencies for frontline and other managers and to give you the skills and knowledge to move forward in your career.
Completing your certificate online is the easiest, quickest and less stressful way to complete your certificate IV in Frontline Management. It is also the number one way to have access to the most up to date resources and material.
What will you achieve from this course?
You will hold the skills needed to effectively manage projects and achieve greater profits through fundamental strategic planning.
When you have completed the course, you will be:
Core Units of study | You are required to complete 10 units of study for the Certificate IV in Frontline Management (BSB40807)
Show leadership in the workplace (BSBMGT401A)
Work with teams and individuals, their standard of conduct and the initiative they take in influencing others. At this level, work will normally be carried out within routine and non routine methods and procedures which require the exercise of some discretion and judgement.
Implement operational plan (BSBMGT402A)
Implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required.
Monitor a safe workplace (BSBOHS407A)
Implement and monitor the organisation's occupational health and safety (OHS) policies, procedures and programs in the relevant work area to meet legislative requirements.
Promote team effectiveness (BSBWOR402A)
Involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.
Coordinate implementation of customer service strategies (BSBCUS401B)
Advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback.
Address customer needs (BSBCUS402B)
Manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed.
Report on financial activity (BSBFIA402A)
Report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of statutory requirement reports.
Promote products and services (BSBMKG413A)
Coordinate and review the promotion of an organisation's products and services.
Analyse and present research information (BSBRES401A)
Gather, organise and present workplace information using available systems.
Implement continuous improvement (BSBMGT403A)
Implement the organisation's continuous improvement systems and processes. Particular emphasis is on using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.
Benefits of Online Training
There are massive benefits to studying online with Accredited Online Training (AOT). You can start your course at any time, complete your course at your own pace and study at times that suit you and your lifestyle. Studying online is the easiest and most convenient way to improve your level of qualifications which provides you the potential to increase your earning capacity.
We are the number 1 provider of online education in Australia! Over 160 organizations including TAFE and Australian universities utilise our course material.
What is 100% Online Training?
Each of our courses is developed to provide students a 100% online training experience, all content is Nationally Recognised and Accredited. All course advisors, trainers, study and assessment must be available to you online and with 24/7 access. Our assessments can be based on our simulated workplace providing you the practical work experience you need.
Each of our courses are developed to provide students with a 100% online training experience. All content is Australian Nationally Recognized and Accredited. All students have 24/7 access to their course material and assessments. From the moment you receive your username and password, you will have full access to all of your course material. There is no need to continuously download information as you progress through your course which can prove to be not only inconvenient, but also quite expensive.
You will also have access to our unique Simulated Workplace which will provide you the opportunity to implement your new found knowledge in an online company.
AOT provides you with personalized support with access to qualified Trainers who are industry experts within their respective fields with extensive knowledge and experience.
Pay Up Front
Pay upfront for your Certificate IV
Interest Free Monthly Payments
11 Monthly Instalments
Choose this flexible option and you can start achieving today with a low deposit and an affordable interest — free monthly payment plan.
Total Price: $2,880Enrol and get started
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