Home  Certificate IV Frontline Management
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Elearning - Frontline Management CourseCertificate IV in Frontline Management (BSB40807)Course info Units of Study The certificate IV in Frontline Management will provide you with essential skills of supervision, team building, delegating and conflict resolution. This course is especially designed for those who are moving into supervisory positions and require the skills to become an effective team leader but this training also complements those who have developed existing supervisory skills on the job and want formal recognition of these achievements. What will you achieve from this course? You will hold the skills needed to effectively manage projects and achieve greater profits through fundamental strategic planning. When you have completed the course, you will be:
This is a nationally recognised qualification. Existing Worker Traineeships This course is approved for an existing worker traineeship. A traineeship with Accredited Online Training is one of the most flexible and convenient ways to ensure workplace skills are current, and our Traineeships can be studied from locations all over Australia. The Government will fund employers with an incentive per existing trainee that enrols in an approved course. Click here
Click here to read the Employability Skills for BSB40807 Certificate IV in Frontline Management How to gain your qualification faster Recognition of Prior learning (RPL) is “the acknowledgement of the skills and knowledge” that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency. BSBMGT401A Show leadership in the workplace
This unit describes the performance outcomes, skills and knowledge required to work with teams and individuals, their standard of conduct and the initiative they take in influencing others. At this level, work will normally be carried out within routine and non routine methods and procedures which require the exercise of some discretion and judgement.
BSBMGT402A Implement operational plan
This unit describes the performance outcomes, skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required.
BSBOHS407A Monitor a safe workplace
This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation's occupational health and safety (OHS) policies, procedures and programs in the relevant work area to meet legislative requirements.
BSBWOR402A Promote team effectiveness
This unit describes the performance outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.
BSBCUS401A Coordinate implementation of customer service strategies
This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback.
BSBCUS402A Address customer needs
This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed.
BSBFIA402A Report on financial activity
This unit describes the performance outcomes, skills and knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of statutory requirement reports.
BSBMKG413A Promote products and services
This unit describes the performance outcomes, skills and knowledge required to coordinate and review the promotion of an organisation's products and services.
BSBRES401A Analyse and present research information
This unit describes the performance outcomes, skills and knowledge required to gather, organise and present workplace information using available systems.
BSBMGT403A Implement continuous improvement
This unit describes the performance outcomes, skills and knowledge required to implement the organisation's continuous improvement systems and processes. Particular emphasis is on using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.
How long does the course take? You, the student, are completely in control of your own learning schedule. Learning online allows you the freedom to study at home, during your lunch break or from anywhere in the world. Total nominal hours: 443 hrs | Full time load: 12hrs/wk | Full-time duration: 36 weeks
Maximum 12 months access to online course. (Approx. 10-20 hours to complete each unit)
Option 1 — Pay Up Front
When you choose to pay up front for the Certificate IV in Business Frontline Management you will receive a 10% discount off the total cost of the course.
 Option 2 — Monthly Payments
Choose this flexible option and you can start achieving today with a low deposit and an affordable interest-free monthly payment plan.
Low Deposit
11 Monthly Payments
 Help with the cost of your learning You may be eligible for financial assistance as this course is approved for Centrelink student payments. Please contact your nearest Centrelink office to discuss your eligibility. AOT's Centrelink registration number is 4P727. |
