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Certificate IV in Frontline Management

Elearning – Frontline Management Course

Certificate IV in Frontline Management (BSB40807)

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The certificate IV in Frontline Management will provide you with essential skills of supervision, team building, delegating and conflict resolution.

This course is especially designed for those who are moving into supervisory positions and require the skills to become an effective team leader but this training also complements those who have developed existing supervisory skills on the job and want formal recognition of these achievements.

Frontline Managers play a significant role in the leadership of their organisation. In increasingly competitive and fast changing times Frontline Managers have a major responsibility to ensure that teams deliver quality services and products. The purpose of this powerful and challenging program is to develop competencies for frontline and other managers and to give you the skills and knowledge to move forward in your career.

Completing your certificate online is the easiest, less stressful way to complete your certificate IV in Frontline Management. It is also the number one way to have access to the most up to date resources and material.

What will you achieve from this course?

You will hold the skills needed to effectively manage projects and achieve greater profits through fundamental strategic planning.

When you have completed the course, you will be:

  • » An effective team leader
  • » An innovative and proactive contributor to your business
  • » Confident in planning and reaching your goals
  • » Achieving greater profits and strategic outcomes

Core Units of study | You are required to complete 10 units of study for the Certificate IV in Frontline Management (BSB40807)


Show leadership in the workplace (BSBMGT401A)

Work with teams and individuals, their standard of conduct and the initiative they take in influencing others. At this level, work will normally be carried out within routine and non routine methods and procedures which require the exercise of some discretion and judgement.

Implement operational plan (BSBMGT402A)

Implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required.

Monitor a safe workplace (BSBOHS407A)

Implement and monitor the organisation's occupational health and safety (OHS) policies, procedures and programs in the relevant work area to meet legislative requirements.

Promote team effectiveness (BSBWOR402A)

Involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.

Coordinate implementation of customer service strategies (BSBCUS401A)

Advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback.

Address customer needs (BSBCUS402A)

Manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed.

Report on financial activity (BSBFIA402A)

Report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of statutory requirement reports.

Promote products and services (BSBMKG413A)

Coordinate and review the promotion of an organisation's products and services.

Analyse and present research information (BSBRES401A)

Gather, organise and present workplace information using available systems.

Implement continuous improvement (BSBMGT403A)

Implement the organisation's continuous improvement systems and processes. Particular emphasis is on using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

Benefits of Online Training

There are massive benefits to studying online with Accredited Online Training (AOT). You can start your course at any time, complete your course at your own pace and study at times that suit you and your lifestyle. Studying online is the easiest and most convenient way to improve your level of qualifications which provides you the potential to increase your earning capacity.

We are the number 1 provider of online education in Australia! We are a fully accredited training organization operating under the Australia Quality Training Framework (AQTF). Over 160 organizations including TAFE and Australian universities utilise our course material.

What is 100% Online Training?

Each of our courses is developed to provide students a 100% online training experience, all content is Nationally Recognised and Accredited. All course advisors, trainers, study and assessment must be available to you online and with 24/7 access. Our assessments can be based on our simulated workplace providing you the practical work experience you need.

Each of our courses are developed to provide students with a 100% online training experience. All content is Australian Nationally Recognized and Accredited. All students have 24/7 access to their course material and assessments. From the moment you receive your username and password, you will have full access to all of your course material. There is no need to continuously download information as you progress through your course which can prove to be not only inconvenient, but also quite expensive.

You will also have access to our unique Simulated Workplace which will provide you the opportunity to implement your new found knowledge in an online company.

AOT provides you with personalized support with access to qualified Trainers who are industry experts within their respective fields with extensive knowledge and experience.

  • Easy Decisions: AOT Course Advisors are there to assist you in choosing the right course to progress you in your career.
  • Time Efficient: Learn anywhere, and start anytime.
  • Full trainer support: Trainers who are industry experts within their respective fields with extensive knowledge and experience.
  • Affordable: AOT offers you a 10% discount for upfront payment. Alternatively, you can chose to pay via our interest free 12 monthly payment plan.
  • Nationally Recognized/Accredited: AOT is a Registered Training Organization (RTO). Therefore, this course is a Nationally Recognized qualification.
  • 24/7 Online Library and Resources: We provide you with the links that will take you directly to your resource material. No time is wasted searching for books or research material; we link you straight to it!
  • Virtual / Simulated workplace: Provides you the practical work experience you need online. Visit Global Star Enterprises to learn more about our unique Simulated Workplace environment.
  • Submit Assessments Online: AOT’s assessment enable you to access your course material and/or a trainer whilst completing an assessment.
  • Assessment’s marked within 48 hours: No need to wait for end of term, work as quickly as you like.
  • No Additional Fees: All learning and assessment material is included in your course fees. You are not required to purchase any additional material.

How long does the course take?

Total nominal hours:
443 hrs
Course Access:
Maximum 12 months access to online course.

Prerequisites

  • » Sufficient literacy and numeracy skills to complete the course
  • » Access to an internet connection and computer

Delivery Mode

Available payment options – Enrol today!

Pay Up Front

$2592

10% off the regular price
Pay upfront for your Certificate IV and receive a saving of $288
Enrol Today Monthly Special

Interest Free Monthly Payments

$460

First Instalment

$220

11 Monthly Instalments

Choose this flexible option and you can start achieving today with a low deposit and an affordable interest — free monthly payment plan.

Total Price: $2,880

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Nationally Recognised Training

Nationally Recognised Training
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