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IT communication short courseCommunication Skills for IT SpecialistsCareer opportunities for computer support specialists continue to grow as businesses increasingly need help managing, upgrading, and customising sophisticated computer systems. Communication Skills for IT Specialists is the newest addition to LearnKey’s soft-skills series. This valuable course provides professional training in successful communication for project and people management within the IT industry. This course covers all aspects of power communication from understanding theory to conflict resolution and presentation styles. Included are scenarios that show how effective communication becomes a key advantage in today’s IT environment. This translates into a need for IT specialists who can effectively communicate and help organisations implement and manage technology with employees, clients, and consumers. This course is a must for any technology specialist. What will you achieve from this course?
Please Note No trainer support is provided as the CD sessions are designed to be self sustaining. This course is only able to be used on a PC, not a Mac. Session 1
Section A: Importance of Communication Skills
Section E: Listening Skills
Session 2
Section A: Negotiation Skills
Section E: Building Rapport
Session 3
Section A: Preparing the Presentation
Section E: Value-Added IT
How long does the course take? Choosing to study online allows you to study at a pace that suits your lifestyle. Total nominal hours: 9 hrs
Maximum 3 months access to online course. (Approx. 10-20 hours to complete each unit)
Course Cost
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