Elearning - Course subjects

Administration

As the reliance on technology continues to increase in offices, the role of administration assistants has greatly evolved. Administration assistants are now assuming responsibilities once reserved for managerial employees. AOT’s range of administration courses are ideal for beginners and those of you who are currently employed as an admin assistant and need to refresh your skills or increase your career opportunities.

Computing

One of the most important sets of skills to have in today’s workplace is computer skills. A basic knowledge of computer is a must to secure any job with a business environment. AOT have a wide range and breadth of computer courses available for you to choose from.

Customer Service

In today’s highly competitive business environment, it is crucial that you always remember your customers have a choice: if you don’t provide them with the level of customer service they demand, they can take their business elsewhere. Customer service training will equip you with the skills and knowledge to effectively deal with any problems you may face, build customer rapport and more importantly be yourself when communicating.

Training and Assessment

Work smarter not harder, with a training and assessment qualification you can teach others your trade or industry expertise. Acquiring a training and assessment qualification will provide you with a huge range of careeropportunities including, Trainer/Assessor in industry (e.g. construction, mining, hospitality), high school Teacher, Trainer in public and private Vocational Education and Training (VET) organisations.

Finance

The financial services industry is likely to experience a shortage of trained professionals by 2011 and must prepare now for that situation, according to the chief executive of Prosperity Advisers, Allan McKeown. We have a range of finance courses that are recognised by the financial services industry as entry-level employment qualifications.

Hospitality

The International hospitality industry is facing an extreme shortage of talented, competent, well trained and experienced Management staff. The hospitality industry is continually expanding worldwide and figures show that by the year 2009 the industry will employ more than 200 million employees. Gain the skills you need to build a successful career in the hospitality industry.

Information Technology

There is currently an increase in the demand for IT employees by employers in Australia and New Zealand. A recent 2008 Hays survey indicates that almost two thirds of employers expect to increase information technology employees salaries between 2 and 10 percent in order to recruit and retain the best talent. AOT have a wide range and breadth of IT courses available for you to choose from.

Management

To a very large degree the success of a business is dependent on the role of management, and the need for good managers is not going away. It is intensifying. Gain the skills you need to successfully lead an organisation or your own business.