BSB30415 Certificate III in Business Administration

BSB30415-Certificate-III-in-Business-Administration

BSB30415 Certificate III in Business Administration


Price:

$890.00


TOTAL: $890.00
Price:

$890.00

TOTAL: $990.00 over 3 months
Initial Payment: $294
Succeeding Payments: $116 X 6 fortnightly payments

Units of Competency

13

Course Access

12 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri),
9am - 1pm AEST (Sat - Sun)

Assessments Marked

Within 5 business days

Course Requirements

  • Sufficient literacy and numeracy skills to complete the course
  • Access to an internet connection

Delivery Mode

100% online, no classroom attendance

Trainer Support

One-on-one

Learning and assessment options

Your workplace or our virtual company as your simulated workplace

Be trained for efficient leadership with AOT

Take the lead role with confidence.

Get a FREE Information Pack

This BSB30415 Certificate III in Business Administration course is designed to provide you with the skills and knowledge required for routine tasks in an administrative role performed under direct supervision.

This course is your first step to learning new skills in business administration and computing. You will learn in an exciting online environment with constant access to trainers to assist you through the course efficiently.

This certificate reflects the role of individuals who apply a broad range of administrative competencies in various work contexts, using some discretion and judgment. They may provide technical advice and support to a team.

Career Opportunities

  • Accounts Receivable and/or Payable Clerk
  • Data Entry Operator
  • Junior Personal Assistant
  • Receptionist
  • Office Administrator
  • Word Processing Operator

We provide you with twelve (12) months to complete this course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 10 – 15 hours of study per unit. It may take you less time, it may take you more. That is why we give you twelve (12) months and all the support you need. The rest is up to you!

BSBADM307 Organise schedules

Upon successful completion of this unit, you will:

  • appropriately manage the schedules of various individuals through a process of careful planning and negotiation
Demonstrate knowledge of:
  • key provisions of relevant legislation, standards and codes that affect aspects of business operations or the achievement of team goals
  • organisational requirements for managing appointments for personnel within the organisation
  • range of appointment systems that could be used
  • important considerations when managing the schedules of others

BSBITU302 Create electronic presentations

Upon successful completion of this unit, you will:

  • adhere to organisational requirements and strategies when creating electronic presentations including:
    • ergonomic requirements
    • energy and resource requirements
  • adhere closely to task requirements:
    • following designated timelines
    • achieving consistency of design and layout
    • ensuring correct editing and style requirements
  • use advanced software features
  • communicate effectively with personnel
  • print and store presentation

Demonstrate knowledge of:

  • key provisions of relevant legislation, standards and codes that affect aspects of business operations
  • how design features affect the readability and appearance of electronic presentations

BSBITU303 Design and produce text documents

Upon successful completion of this unit, you will:

  • adhere to organisational requirements and strategies when creating text documents including:
    • ergonomic requirements
    • energy and resource requirements
  • adhere closely to task requirements and required specifications by:
    • following designated timelines
    • achieving consistency of style and image
    • ensuring correct editing and style requirements
    • adhering to designated timelines
  • use advanced software features
  • communicate effectively with personnel
  • overcome problems by referring to user documentation, manuals and online help

Demonstrate knowledge of:

  • various formatting styles and their impact on formatting, readability and appearance of documents
  • organisational requirements for ergonomics, work periods and breaks, and conservation techniques
  • the purpose and contents of an organisational style guide
  • the purpose, uses and functions of word processing software

BSBITU304 Produce spreadsheets

Upon successful completion of this unit, you will:

  • design spreadsheets that address a range of data and organisational requirements
  • use software functions, graphics and support materials to create spreadsheets
  • apply knowledge of formatting requirements for workplace documents

Demonstrate knowledge of:

  • formatting requirements of workplace documents
  • organisational guidelines on spreadsheet design and use
  • organisational requirements for ergonomic standards, work periods and breaks, and conservation techniques

BSBITU305 Conduct online transactions

Upon successful completion of this unit, you will:

  • adhere to organisational requirements when assessing an online service provider
  • adhere to organisational requirements when performing online transactions including:
    • reporting faults to service provider
    • checking accuracy of products/services delivered
  • maintain records according to organisational policy and procedures
  • review effectiveness of online transactions

Demonstrate knowledge of:

  • key provisions of relevant legislation that affect aspects of business operations
  • policies and procedures relating to use of internet and online purchasing
  • service provider requirements
  • legal and ethical requirements relating to a range of online transactions

BSBITU306 Design and produce business documents

Upon successful completion of this unit, you will:

  • select appropriate technology and software for design and production of business documents
  • adhere to organisational requirements when:
    • selecting layout and style
    • opening and generating files
    • producing documents within designated timelines
    • naming and storing documents
    • printing and presenting documents
  • adhere to task requirements when producing documents including:
    • applying basic design principles
    • applying consistent formatting
    • using appropriate styles
    • using correct layouts
    • proofreading as required
  • use appropriate data storage options
  • apply knowledge of functions and features of contemporary computer applications
  • print and present completed documents

Demonstrate knowledge of:

  • appropriate technology for production requirements
  • functions and features of contemporary computer applications
  • organisational policies, plans and procedures
  • organisational requirements for document design e.g. style guide

BSBITU307 Develop keyboarding speed and accuracy

Upon successful completion of this unit, you will:

  • develop keyboard speed and accuracy in accordance with workplace, ergonomic, and work health and safety requirements
  • complete a minimum of two 5-minute keyboarding speed and accuracy timings with at least 98% accuracy
  • accurately proofread and amend documents

Demonstrate knowledge of:

  • key provisions of work health and safety (WHS) legislation that impact developing keyboard skills
  • ergonomic requirements applicable to developing keyboard skills

BSBITU309 Produce desktop published documents

Upon successful completion of this unit, you will:

  • follow organisational and safe work practices including:
    • ergonomic requirements
    • energy and resource conservation techniques
  • adhere to organisational requirements by:
    • ensuring consistency of style and image
    • logically sequencing data
    • producing documents within designated timelines
    • naming and storing documents
  • adhere to task requirements when producing documents including:
    • applying consistent formatting
    • using appropriate templates and master pages
    • using correct layouts
  • resolve any issues including:
    • formatting issues
    • errors and omissions
    • problems with design or production
    • use appropriate data storage options
    • apply knowledge of functions and features of contemporary computer applications
    • communicate with relevant personal

    Demonstrate knowledge of:

    • energy and resource conservation techniques
    • organisational requirements for ergonomics, work periods and breaks
    • the contents and purpose of organisational style guides
    • the purposes, uses and functions of desktop publishing software
    • various formatting styles and their effect on formatting, readability and appearance of documents

BSBPRO301 Recommend products and services

Upon successful completion of this unit, you will:

  • use appropriate sources to document accurate information about the organisation's products and services
  • prepare and provide advice about products and services according to organisational requirements
  • evaluate promotional activities including consideration of:
    • whether promotional materials meet organisational requirements
    • actual costs against budget
    • customer feedback

Demonstrate knowledge of:

  • authoritative sources of information about the organisation's products and services
  • the organisation's products and services
  • the policies and procedures that apply when providing advice or recommendations about products and services
  • organisational promotional activities
  • methods used to gather verifiable customer feedback about products and services
  • how and why customer feedback is analysed

BSBSUS201 Participate in environmentally sustainable work practices

Upon successful completion of this unit, you will:

  • locate and interpret a range of environment/sustainability legislation and procedural requirements
  • participate in and support discussions for an improved resource efficiency process
  • identify, document and measure usage of resources
  • collaborate with team members on suggestions for improving workplace practices

Demonstrate knowledge of:

  • environmental and resource hazards/risks as well as environmental or sustainability legislation, regulations and codes of practice applicable to own role
  • sustainability requirements in the workplace
  • reporting channels and procedures to report breaches and potential issues
  • where to find environmental and resource efficiency systems and procedures

BSBWHS201 Contribute to health and safety of self and others

Upon successful completion of this unit, you will have the ability to:

  • follow all relevant procedures and instructions relating to work health and safety (WHS) and emergency incidents
  • identify and report hazards to designated personnel
  • contribute to WHS consultative processes

Demonstrate knowledge of workplace health and safety procedures and instructions including:

  • workplace safety procedures and instructions including:
    • systems and equipment
    • routine work operations
    • personal protective equipment (PPE)
    • report incidents and injuries
  • emergency procedures including those for fires and incidents
  • commonly used hazard signs and safety symbols
  • duty holder responsibilities, as specified in WHS Acts, regulations and codes of practice, of:
    • self and fellow workers
    • persons conducting businesses or undertakings (PCBUs)
    • officers
    • others in the workplace
  • difference between hazards and risks
  • WHS hazards that may be present in the workplace, the harm they can cause and how this harm occurs
  • process of hazard identification and risk reduction

BSBWOR203 Work effectively with others

Upon successful completion of this unit, you will:

  • identify own responsibilities in relation to the team and the organisation's requirements
  • work effectively in a workgroup including:
    • support team members
    • use culturally appropriate communication skills
    • act on constructive feedback
    • cooperate and contribute to team goals
    • identify improvement opportunities
  • identify problems and conflicts and address them appropriately

Demonstrate knowledge of:

  • organisational standards, policies and procedures that relate to own work role
  • team responsibilities and duties and their relationship to individual responsibilities and duties
  • conflict resolution techniques

BSBWRT301 Write simple documents

Upon successful completion of this unit, you will:

  • plan, draft and finalise three different simple documents that accurately convey the required basic information in a format suitable for the intended audience and in accordance with organisational policies and procedures for document production

Demonstrate knowledge of:

  • the process for checking basic grammar, spelling and punctuation
  • different communication methods
  • how audience, purpose and method of communication influence the tone of a document

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • To meet technical requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor w/ at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
  • Valid personal email address
  • Sound card
  • Speakers and microphone/headset
  • Access to a webcam, photocopier, printer & scanner
  • The latest version of Java, QuickTime, Adobe Reader, Adobe Flash Player
  • Word processing software e.g. Microsoft Office
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfill your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile.

The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style.

To support you in your study we provide:


Personal course induction
A Student Support Officer will personally take you through the sauceLMS and your course.

Live chat
Instant support available by a trainer whilst you are studying 7am - 9pm AEST (Mon to Fri), 9am - 1pm AEST (Sat to Sun).

Contact us form
Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions
You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual Classroom sessions
This can be booked with your trainer for specific assessments.

Help and Support
A section on your sauceLMS dashboard with useful links including FAQs.

You are not alone in your study with AOT!