BSB40515 Certificate IV in Business Administration

BSB40515-Certificate-IV-in-Business-Administration

BSB40515 Certificate IV in Business Administration


Price:

$990.00


TOTAL: $990.00
Price:

$990.00

TOTAL: $1,090.00 over 3 months
Initial Payment: $322
Succeeding Payments: $128 X 6 fortnightly payments

Units of Competency

10

Course Access

12 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri),
9am - 1pm AEST (Sat - Sun)

Assessments Marked

Within 5 business days

Course Requirements

  • Sufficient literacy and numeracy skills to complete the course
  • Access to an internet connection

Delivery Mode

100% online, no classroom attendance

Trainer Support

One-on-one

Learning and assessment options

Your workplace or our virtual company as your simulated workplace

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If you are seeking to advance your career in business administration, then the BSB40515 Certificate IV in Business Administration is the right qualification for you.

The BSB40515 Certificate IV in Business Administration has been created to provide training for the Clerical Administrative sector. This qualification will provide you with the skills to oversee an office, make decisions on administrative matters and provide supervision and advice to colleagues.

With the BSB40515 Certificate IV in Business Administration, you will develop confidence in your communication and administration skills and continue to gain knowledge of the fundamentals of supervision and administrative skills applicable across a wide range of industries.

Career Opportunities

  • Supervisors, Team Leaders or Assistants
  • Executive Personal Assistants
  • Project Assistants
  • Office Administrators
  • Receptionists
  • Office Managers
  • Other similar roles as above

We provide you with twelve (12) months to complete this course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 15 – 20 hours of study per unit. It may take you less time, it may take you more. That is why we give you twelve (12) months and all the support you need. The rest is up to you!

BSBADM405 Organise meetings

Upon successful completion of this unit, you will:

  • organise a meeting and advise participants accordingly
  • prepare and distribute all documentation required for the meeting
  • take meeting notes which accurately reflect what was discussed during the meeting
  • produce minutes based on own notes providing an accurate account of the meeting
  • circulate copies of meeting minutes within predetermined timeframes
Demonstrate knowledge of:  
  • culturally appropriate communication techniques
  • relevant formats for agendas and minutes
  • key provisions of relevant legislation
  • organisational procedures relevant to the task
 

BSBADM406 Organise business travel

Upon successful completion of this unit, you will:

  • organise business-related travel for others, including scheduling and developing itineraries and travel-related documents
  • finalise all booking and travel arrangements including any necessary credit requirements according to predetermined budgets and time constraints
Demonstrate knowledge of:
  • booking procedures relevant to business travel
  • key provisions of relevant legislation that may affect aspects of business operations
  • organisational policies and procedures required to organise business travel, including use of internet sites and other online resources

BSBWRT401 Write complex documents

Upon successful completion of this unit, you will:

  • plan, draft and finalise complex documents that require review and analysis of a range of information sources
  • use business technology to apply formatting, and incorporate graphics
  • edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft, apply the enterprise style guide/house style

Demonstrate knowledge of:

  • enterprise style guide/house style
  • formatting styles and their impact on formatting, readability and appearance of documents
  • rules and conventions for written English, as defined by general and specialist sources

BSBITU401 Design and develop complex text documents

Upon successful completion of this unit, you will:

  • follow organisational and safe work practices including:
  • ergonomic requirements
  • energy and resource conservation techniques
  • adhere to organisational requirements for:
  • producing documents within designated timelines
  • naming and storing documents
  • adhere to task requirements when producing complex documents including:
  • using appropriate styles and layout consistently throughout the document
  • using correct formatting and document structure
  • resolve issues by referring to user documentation and online help
  • use appropriate data storage options
  • apply knowledge of complex operation and functions of industry software applications
  • communicate with relevant personal

Demonstrate knowledge of:

  • various formatting styles and their effect on formatting, readability and appearance of documents
  • organisational requirements for ergonomics, work periods and breaks, and conservation techniques
  • the purpose and contents of an organisational style guide

BSBITU402 Develop and use complex spreadsheets

Upon successful completion of this unit, you will:

  • follow organisational and safe work practices including:
    • ergonomic requirements
    • energy and resource conservation techniques
  • adhere to organisational requirements for:
    • ensuring consistency of style, design and layout
    • saving and printing documents within designated timelines
    • naming and storing documents
  • adhere to identified or task requirements when producing documents including:
    • editing macros and automating some tasks
    • using appropriate templates
    • creating graphs to represent data
    • resolve issues by referring to user documentation and online help
    • use appropriate data storage options
    • evaluate tasks to improve efficiency
    • apply knowledge of functions and features of contemporary computer applications
    • communicate with relevant personnel

Demonstrate knowledge of:

  • advanced functions of spreadsheet software applications
  • the impact of formatting and design on presentation and readability of data
  • organisational requirements for ergonomics, work periods and breaks, and conservation techniques

BSBREL401 Establish networks

Upon successful completion of this unit, you will:

  • identify and use networking opportunities
  • maintain records of relevant contacts
  • use written and verbal communication skills to establish, cultivate and promote professional business relationships
  • use feedback to improve promotional activities

Demonstrate knowledge of:

  • strategies for establishing and maintaining business relationships
  • relevant networks, organisations, agencies, associations or individuals
  • the principles and techniques needed to negotiate positive outcomes
  • client or organisational policies, plans and procedures relevant to business relationships
  • methods for obtaining feedback on promotional activities

BSBLDR403 Lead team effectiveness

Upon successful completion of this unit, you will:

  • apply knowledge of organisational goals, objectives and plans
  • develop a team work plan including documentation of how it was generated and how it will be monitored
  • identify and incorporate innovation and productivity measures into a team work plan
  • communicate with team members and management to identify and establish the team purpose, roles, responsibilities, goals plans and objectives and resolve problems
  • use techniques to consult, encourage, support and provide feedback to team members
  • model team leadership behaviours and approaches
  • liaise with management to develop the teamwork plan, resolve issues and ensure follow-up action is taken

Demonstrate knowledge of:

  • delegation and work allocation
  • goal setting
  • group dynamics and processes
  • individual behaviour and difference
  • leadership styles
  • motivation
  • negotiation
  • problem solving
  • planning
  • workplace innovation
  • workplace productivity

BSBRSK401 Identify risk and apply risk management processes

Upon successful completion of this unit, you will:

  • identify risks
  • consult with relevant stakeholders to analyse and evaluate risks
  • identify and evaluate control measures
  • develop and implement treatment plans for own area or responsibility
  • refer risks that are beyond own area of responsibility to others
  • maintain risk management documentation

Demonstrate knowledge of:

  • techniques for identifying and evaluating risks
  • organisational policies, procedures or processes for risk management
  • areas where risks are commonly identified in an organisation
  • the purpose and key elements of current risk management standards
  • the legislative and regulatory context of the organisation in relation to risk management
  • the organisation’s auditing requirements relating to risk management

BSBSUS401 Implement and monitor environmentally sustainable work practices

Upon successful completion of this unit, you will:

  • analyse information from a range of sources to identify current procedures, practices and compliance requirements in relation to environmental and resource sustainability
  • consult and communicate with relevant stakeholders to seek input and encourage engagement with developing and implementing sustainability improvements, encourage feedback and suggestions and report on outcomes
  • plan and organise work group activities to:
    • measure current resource usage
    • solve problems and generate ideas for improvements
    • evaluate and implement strategies to improve resource usage
    • plan, implement and integrate improvements into operations
    • meet environmental requirements
  • apply continuous improvement approach to sustainability performance
  • apply change management techniques to support sustainability performance

Demonstrate knowledge of:

  • relevant internal and external sources of information and explain how they can be used to identify sustainability improvements
  • the compliance requirements for the work area with reference to legislation, regulations, codes of practice and workplace procedures that relate to environmental and resource issues
  • common environmental and energy efficiency issues within the industry
  • benchmarks for environmental and resource sustainability that are relevant to the organisation
  • organisational systems and procedures that relate to environmental and resource sustainability improvements including:
  • supply chain, procurement and purchasing
  • assurance
  • making recommendations and seeking approvals

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Upon successful completion of this unit, you will:

  • explain clearly and accurately to work team the relevant work health and safety (WHS) information including:
    • WHS legislative and organisational requirements
    • identified hazards and outcomes of risk assessment and control
  • ensure that the team has access to information about WHS policies, procedures and programs in appropriate structure and language
  • implement and monitor procedures according to organisational and legislative WHS requirements including:
    • consultation and communications to enable team members to participate in managing WHS risks and hazards
    • identifying WHS training needs and providing learning opportunities, coaching and mentoring as appropriate to needs
    • identifying, reporting and taking action on WHS hazards and risks
    • identifying and reporting inadequacies in existing risk controls and monitoring outcomes to ensure a prompt organisational response
    • reporting on the cost of WHS training
  • keeping WHS records
  • analysing aggregate WHS data to identify hazards and monitor risk control procedures in work area

Demonstrate knowledge of:

  • legal responsibilities and duties of managers, supervisors, persons conducting businesses or undertakings (PCBUs) and workers in relation to WHS risk management in the workplace
  • key provisions of relevant WHS Acts, regulations and codes of practice that apply to the business and outline how they apply in the work area
  • organisational policies and procedures relating to hazard identification, risk management, fire, emergency and evacuation, incident investigation and reporting
  • importance of effective consultation mechanisms in managing health and safety risks in the workplace
  • how the hierarchy of control applies in the work area

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • To meet technical requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor w/ at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
  • Valid personal email address
  • Sound card
  • Speakers and microphone/headset
  • Access to a webcam, photocopier, printer & scanner
  • The latest version of Java, QuickTime, Adobe Reader, Adobe Flash Player
  • Word processing software e.g. Microsoft Office
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfill your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile.

The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style.

To support you in your study we provide:


Personal course induction
A Student Support Officer will personally take you through the sauceLMS and your course.

Live chat
Instant support available by a trainer whilst you are studying 7am - 9pm AEST (Mon to Fri), 9am - 1pm AEST (Sat to Sun).

Contact us form
Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions
You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual Classroom sessions
This can be booked with your trainer for specific assessments.

Help and Support
A section on your sauceLMS dashboard with useful links including FAQs.

You are not alone in your study with AOT!