BSB40215 Certificate IV in Business

BSB40215-Certificate-IV-in-Business

BSB40215 Certificate IV in Business


Price:

$990.00


TOTAL: $990.00
Price:

$990.00

TOTAL: $1,090.00 over 3 months
Initial Payment: $322
Succeeding Payments: $128 X 6 fortnightly payments

Course Access

12 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri),
9am - 1pm AEST (Sat - Sun)

Assessments Marked

Within 5 business days

Course Requirements

  • Sufficient literacy and numeracy skills to complete the course
  • Access to an internet connection

Delivery Mode

100% online, no classroom attendance

Trainer Support

One-on-one

Learning and assessment options

Your workplace or our virtual company as your simulated workplace

Our nationally recognised BSB40215 Certificate IV in Business qualification is ideal for those seeking to advance their career within the lucrative business sector.

During this course, you’ll learn how to manage complex administrative practises and become qualified to operate in an effective work environment.

Upon completion of this course, you will be ready to provide reliable office management, use information systems and improve workplace efficiency. You will achieve a skill set that will enable you to confidently assist professionals, managers and executives, as well as provide a range of administrative and clerical services.

Career Opportunities

  • Supervisors, Team Leaders or Assistants
  • Executive Personal Assistants
  • Project Assistants
  • Office Administrators
  • Receptionists
  • Office Managers
  • Other similar roles as above

We provide you with twelve (12) months to complete this course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 15 – 20 hours of study per unit. It may take you less time, it may take you more. That is why we give you twelve (12) months and all the support you need. The rest is up to you!

BSBADM405 Organise meetings

Upon successful completion of this unit, you will:

  • organise a meeting and advise participants accordingly
  • prepare and distribute all documentation required for the meeting
  • take meeting notes which accurately reflect what was discussed during the meeting
  • produce minutes based on own notes providing an accurate account of the meeting
  • circulate copies of meeting minutes within predetermined timeframes
Demonstrate knowledge of:  
  • culturally appropriate communication techniques
  • relevant formats for agendas and minutes
  • key provisions of relevant legislation
  • organisational procedures relevant to the task
 

BSBITU401 Design and develop complex text documents

Upon successful completion of this unit, you will:

  • follow organisational and safe work practices including:
  • ergonomic requirements
  • energy and resource conservation techniques
  • adhere to organisational requirements for:
  • producing documents within designated timelines
  • naming and storing documents
  • adhere to task requirements when producing complex documents including:
  • using appropriate styles and layout consistently throughout the document
  • using correct formatting and document structure
  • resolve issues by referring to user documentation and online help
  • use appropriate data storage options
  • apply knowledge of complex operation and functions of industry software applications
  • communicate with relevant personal

Demonstrate knowledge of:

  • various formatting styles and their effect on formatting, readability and appearance of documents
  • organisational requirements for ergonomics, work periods and breaks, and conservation techniques
  • the purpose and contents of an organisational style guide

BSBLED401 Develop teams and individuals

Upon successful completion of this unit, you will:

  • systematically identify and implement learning opportunities for others
  • collect feedback on team and individual performance
  • give and receive feedback from team members to encourage participation in and effectiveness of the team
  • collaboratively develop learning plans to match skill needs of individuals and groups
  • provide mentoring and coaching assistance to teams and individuals
  • monitor and review workplace learning

Demonstrate knowledge of:

  • describe facilitation techniques to encourage team development and improvement
  • outline organisational policies, plans and procedures for developing teams
  • identify career paths and competency standards relevant to the industry

BSBPMG522 Undertake project work

Upon successful completion of this unit, you will:

  • define the parameters of the project including:
    • project scope
    • project stakeholders, including own responsibilities
    • relationship of project to organisational objectives and other projects
    • reporting requirements
    • resource requirements
  • use project management tools to develop and implement a project plan including:
    • deliverables
    • work breakdown
    • budget and allocation of resources
    • timelines
    • risk management
    • record keeping and reporting
  • consult and communicate with relevant stakeholders to generate input and engagement in planning, implementing and reviewing the project
  • provide support to team members to enable them to achieve deliverables and to transition them as appropriate at completion of the project
  • finalise the project including documentation, sign-offs and reporting
  • review and document the project outcomes
Demonstrate knowledge of:
  • project management tools and how they contribute to a project
  • types of documents and other sources of information commonly used in defining the parameters of a project
  • processes for identifying and managing risk in a project
  • organisation’s mission, goals, objectives and operations and how the project relates to them
  • organisation’s procedures and processes that are relevant to managing a project including:
    • lines of authority and approvals
    • quality assurance
    • human resources
    • budgets and finance
    • record keeping
    • reporting
  • legislative and regulatory context of the organisation in relation to project work, including work health and safety (WHS) requirements

BSBREL401 Establish networks

Upon successful completion of this unit, you will:

  • identify and use networking opportunities
  • maintain records of relevant contacts
  • use written and verbal communication skills to establish, cultivate and promote professional business relationships
  • use feedback to improve promotional activities

Demonstrate knowledge of:

  • strategies for establishing and maintaining business relationships
  • relevant networks, organisations, agencies, associations or individuals
  • the principles and techniques needed to negotiate positive outcomes
  • client or organisational policies, plans and procedures relevant to business relationships
  • methods for obtaining feedback on promotional activities

BSBRES401 Analyse and present research information

Upon successful completion of this unit, you will:

  • identify or confirm research requirements and objectives
  • gather, organise and present workplace information and data
  • update, modify, maintain and store information
  • maintain and handle data and documents systematically and securely
  • prepare and produce reports including:
    • recommendations based on the analysis of information
    • clear and justified assumptions and conclusions
    • use of efficient, valid and reliable methods
  • use Boolean operators and other search tools
  • analyse, evaluate and interpret data to support organisational activities

Demonstrate knowledge of:

  • organisational systems for recordkeeping/filing, including security procedures
  • organisational policies and procedures and legal and ethical obligations relating to workplace information
  • concepts related to research and analysis including reliability and validity
  • techniques for data analysis and how they are applied
  • research processes and strategies to identify new sources (online and print) of information and to use them most efficiently and effectively

BSBRSK401 Identify risk and apply risk management processes

Upon successful completion of this unit, you will:

  • identify risks
  • consult with relevant stakeholders to analyse and evaluate risks
  • identify and evaluate control measures
  • develop and implement treatment plans for own area or responsibility
  • refer risks that are beyond own area of responsibility to others
  • maintain risk management documentation

Demonstrate knowledge of:

  • techniques for identifying and evaluating risks
  • organisational policies, procedures or processes for risk management
  • areas where risks are commonly identified in an organisation
  • the purpose and key elements of current risk management standards
  • the legislative and regulatory context of the organisation in relation to risk management
  • the organisation’s auditing requirements relating to risk management

BSBSUS401 Implement and monitor environmentally sustainable work practices

Upon successful completion of this unit, you will:

  • analyse information from a range of sources to identify current procedures, practices and compliance requirements in relation to environmental and resource sustainability
  • consult and communicate with relevant stakeholders to seek input and encourage engagement with developing and implementing sustainability improvements, encourage feedback and suggestions and report on outcomes
  • plan and organise work group activities to:
    • measure current resource usage
    • solve problems and generate ideas for improvements
    • evaluate and implement strategies to improve resource usage
    • plan, implement and integrate improvements into operations
    • meet environmental requirements
  • apply continuous improvement approach to sustainability performance
  • apply change management techniques to support sustainability performance

Demonstrate knowledge of:

  • relevant internal and external sources of information and explain how they can be used to identify sustainability improvements
  • the compliance requirements for the work area with reference to legislation, regulations, codes of practice and workplace procedures that relate to environmental and resource issues
  • common environmental and energy efficiency issues within the industry
  • benchmarks for environmental and resource sustainability that are relevant to the organisation
  • organisational systems and procedures that relate to environmental and resource sustainability improvements including:
  • supply chain, procurement and purchasing
  • assurance
  • making recommendations and seeking approvals

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Upon successful completion of this unit, you will:

  • explain clearly and accurately to work team the relevant work health and safety (WHS) information including:
    • WHS legislative and organisational requirements
    • identified hazards and outcomes of risk assessment and control
  • ensure that the team has access to information about WHS policies, procedures and programs in appropriate structure and language
  • implement and monitor procedures according to organisational and legislative WHS requirements including:
    • consultation and communications to enable team members to participate in managing WHS risks and hazards
    • identifying WHS training needs and providing learning opportunities, coaching and mentoring as appropriate to needs
    • identifying, reporting and taking action on WHS hazards and risks
    • identifying and reporting inadequacies in existing risk controls and monitoring outcomes to ensure a prompt organisational response
    • reporting on the cost of WHS training
  • keeping WHS records
  • analysing aggregate WHS data to identify hazards and monitor risk control procedures in work area

Demonstrate knowledge of:

  • legal responsibilities and duties of managers, supervisors, persons conducting businesses or undertakings (PCBUs) and workers in relation to WHS risk management in the workplace
  • key provisions of relevant WHS Acts, regulations and codes of practice that apply to the business and outline how they apply in the work area
  • organisational policies and procedures relating to hazard identification, risk management, fire, emergency and evacuation, incident investigation and reporting
  • importance of effective consultation mechanisms in managing health and safety risks in the workplace
  • how the hierarchy of control applies in the work area

BSBWRT401 Write complex documents

Upon successful completion of this unit, you will:

  • plan, draft and finalise complex documents that require review and analysis of a range of information sources
  • use business technology to apply formatting, and incorporate graphics
  • edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft, apply the enterprise style guide/house style

Demonstrate knowledge of:

  • enterprise style guide/house style
  • formatting styles and their impact on formatting, readability and appearance of documents
  • rules and conventions for written English, as defined by general and specialist sources

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • To meet technical requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended) / MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: minimum of 512 MB of RAM, minimum of 2 GB of spare disk space is recommended
  • Monitor with at least 1024 x 768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
  • Valid personal email address
  • Sound card
  • A headset or microphone and speakers
  • Access to a webcam, photocopier, printer & scanner
  • The latest version of Java, QuickTime, Adobe Reader, Adobe Flash Player
  • Word processing software e.g. Microsoft Office
  • Up-to-date web browser version e.g. Internet Explorer, Chrome, Firefox or Safari

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfill your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile.

The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style.

To support you in your study we provide:


Personal course induction
A Student Support Officer will personally take you through the sauceLMS and your course.

Live chat
Instant support available by a trainer whilst you are studying 7am - 9pm AEST (Mon to Fri), 9am - 1pm AEST (Sat to Sun).

Contact us form
Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions
You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual Classroom sessions
This can be booked with your trainer for specific assessments.

Help and Support
A section on your sauceLMS dashboard with useful links including FAQs.

You are not alone in your study with AOT!