BSB50415 Diploma of Business Administration & BSB50215 Diploma of Business

BSB50415-Diploma-of-Business-Administration-+-BSB50215-Diploma-of-Business

BSB50415 Diploma of Business Administration & BSB50215 Diploma of Business


Price:

$1,790.00


TOTAL: $1,790.00
First Payment: $1490
Second Payment: $300 (in 3 months)
TOTAL: $1,890.00 over 6 months
Initial Payment: $570
Succeeding Payments: $110 X 12 fortnightly payments

Units of Competency

11

Course Access

18 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri),
9am - 1pm AEST (Sat - Sun)

Assessments Marked

Within 5 business days

Course Requirements

  • Sufficient literacy and numeracy skills to complete the course
  • Access to an internet connection

Delivery Mode

100% online, no classroom attendance

Trainer Support

One-on-one

Learning and assessment options

Your workplace or our virtual company as your simulated workplace

Accelerate your career with a Double Diploma qualification

18-month courses to get you twice as qualified

View Double Diploma courses

Enrolling in a Nationally Accredited Double Diploma will save you time and money!

BSB50215 Diploma of Business

The BSB50215 Diploma of Business focuses on strengthening the various skills and knowledge applicable to the main business management facets, namely business operations, human resource management, project management and risk management. This diploma provides a solid foundation of understanding of all the key aspects of business. By achieving the learning objectives of BSB50215 Diploma of Business, an administrative professional is prepared to use his knowledge in a specialised field of business management.

BSB50415 Diploma of Business Administration

The BSB50415 Diploma of Business Administration will provide you with realistic managerial level training to make you ready for the important clerical and administrative side of the business world. You will gain the vital skills needed to succeed at a range of administrative careers, including office manager, senior executive assistant, personal assistant, and administrator.

Career Opportunities

  • Coordinator (any domain)
  • First Level Manager (any domain)
  • Team Leader
  • Office Administrators
  • Project Assistants
  • Office Managers
  • Individuals aspiring for similar roles

We provide you with eighteen (18) months to complete this course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 15 – 20 hours of study per unit. It may take you less time, it may take you more. That is why we give you 18 months and all the support you need. The rest is up to you!

BSBWOR501 Manage personal work priorities and professional development

Upon successful completion of this unit, you will:

  • use business technology to create and use systems and processes to organise and prioritise tasks and commitments
  • measure and maintain personal work performance including assessing competency against competency standards and seeking feedback
  • maintain an appropriate work-life balance to manage personal health and stress
  • participate in networks
  • develop a personal development plan which includes career objectives and an action plan
  • develop new skills

Demonstrate knowledge of:

  • principles and techniques involved in the management and organisation of:
    • performance measurement
    • personal behaviour, self-awareness and personality traits identification
    • a personal development plan
    • personal goal setting
    • time
  • management development opportunities and options for self
  • methods for achieving a healthy work-life balance
  • organisation's policies, plans and procedures
  • types of learning style/s and how they relate to the individual
  • types of work methods and practices that can improve personal performance

BSBPMG522 Undertake project work

Upon successful completion of this unit, you will:

  • define the parameters of the project including:
    • project scope
    • project stakeholders, including own responsibilities
    • relationship of project to organisational objectives and other projects
    • reporting requirements
    • resource requirements
  • use project management tools to develop and implement a project plan including:
    • deliverables
    • work breakdown
    • budget and allocation of resources
    • timelines
    • risk management
    • record keeping and reporting
  • consult and communicate with relevant stakeholders to generate input and engagement in planning, implementing and reviewing the project
  • provide support to team members to enable them to achieve deliverables and to transition them as appropriate at completion of the project
  • finalise the project including documentation, sign-offs and reporting
  • review and document the project outcomes
Demonstrate knowledge of:
  • project management tools and how they contribute to a project
  • types of documents and other sources of information commonly used in defining the parameters of a project
  • processes for identifying and managing risk in a project
  • organisation’s mission, goals, objectives and operations and how the project relates to them
  • organisation’s procedures and processes that are relevant to managing a project including:
    • lines of authority and approvals
    • quality assurance
    • human resources
    • budgets and finance
    • record keeping
    • reporting
  • legislative and regulatory context of the organisation in relation to project work, including work health and safety (WHS) requirements

BSBWOR502 Lead and manage team effectiveness

Upon successful completion of this unit, you will:

  • use leadership techniques and strategies to facilitate team cohesion and work outcomes including:
    • encouraging and fostering shared understanding of purpose, roles and responsibilities
    • identifying and resolving problems
    • providing feedback to encourage, value and reward others
    • modelling desired behaviour and practices
  • develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities
  • establish processes to address issues and resolve performance issues
  • support team to meet expected performance outcomes including providing formal and informal learning opportunities as needed
  • develop performance plans with key performance indicators (KPIs), outputs and goals for individuals or the team which incorporate input from stakeholders
  • communicate effectively with a range of stakeholders about team performance plans and team performance
  • facilitate two-way flow of information between team and management relevant to team performance
  • evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders

Demonstrate knowledge of:

  • how group dynamics can support or hinder team performance
  • strategies that can support team cohesion, participation and performance
  • strategies for gaining consensus
  • issue resolution strategies

BSBADM506 Manage business document design and development

Upon successful completion of this unit, you will:

  • identify the organisational needs, requirements and information technology capabilities relevant to the design and production of documents
  • establish documentation standards to meet organisational requirements
  • design, test and amend document templates
  • develop and implement documentation and training to support use of standard templates and macros
  • monitor the implementation of standard documentation templates and macros and make improvements in line with organisational requirements
Demonstrate knowledge of:
  • document production processes
  • costs involved with the implementation of standard documentation
  • the software applications relevant to document design and development in the organisation
  • key provisions of relevant legislation and regulations, codes and standards affecting document production
  • organisational policies and procedures relating to document production
  • sources of expertise available externally to the organisation or workgroup

BSBADM504 Plan and implement administrative systems

Upon successful completion of this unit, you will:

  • work with relevant personnel and stakeholders to identify administrative system improvements
  • document necessary requirements or modifications
  • provide training and support for staff to use the new or modified system
  • monitor the new system and identify future improvements and staff training needs.
Demonstrate knowledge of:
  • relevant legislative and organisational policies and procedures for reviewing administrative systems

BSBMGT502 Manage people performance

Upon successful completion of this unit, you will:

  • consult with relevant stakeholders to identify work requirements, performance standards and agreed performance indicators
  • develop work plans and allocate work to achieve outcomes efficiently and within organisational and legal requirements
  • monitor, evaluate and provide feedback on performance and provide coaching or training, as needed
  • reinforce excellence in performance through recognition and continuous feedback
  • seek assistance from human resources specialists where appropriate
  • keep records and documentation in accordance with the organisational performance management system

Demonstrate knowledge of:

  • relevant legislative and regulatory requirements
  • relevant awards and certified agreements
  • performance measurement systems utilised within the organisation
  • unlawful dismissal rules and due process
  • staff development options and information

BSBFIM502 Manage payroll

Upon successful completion of this unit, you will:

      • document steps undertaken to establish payroll system
      • use data and calculations to reconcile salaries, wages and deductions in accordance with all legislative and organisational requirements
      • create accurate payroll management records
Demonstrate knowledge of:
    • key provisions of relevant legislation, standards, regulations and codes of practice that may affect aspects of payroll operations
    • organisational policies and procedures across the full range of tasks for the required payroll processes

BSBADM503 Plan and manage conferences

Upon successful completion of this unit, you will:

  • apply conventions and procedures for formal and informal meetings including:
    • developing and distributing agendas and papers
    • identifying and inviting meeting participants
    • organising and confirming meeting arrangements
    • running the meeting and following up
  • organise, take part in and chair a meeting
  • record and store meeting documentation
  • follow organisational policies and procedures.
Demonstrate knowledge of:
  • meeting terminology, structures, arrangements
  • responsibilities of the chairperson and explain group dynamics in relation to managing meetings
  • options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams
  • the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas.

BSBMGT403 Implement continuous improvement

Upon successful completion of this unit, you will:

  • implement continuous improvement systems and provide mentoring and coaching support to enable individuals and teams to participate in decisions, take responsibility, show initiative and implement improvement processes
  • implement processes to inform team members about savings and productivity/service improvements achievements
  • communicate effectively to support the continuous improvement system and implementation of improvements
  • apply continuous improvement to customer services including internal and external customers
  • implement, monitor and adjust improvement plans, processes and procedures to improve performance
  • document performance to identify further opportunities for improvement
  • manage records and reports within the organisation's systems and procedures

Demonstrate knowledge of:

  • continuous improvement processes
  • typical areas of need for coaching and mentoring to support continuous improvement
  • how change management techniques can support continuous improvement and initiative
  • the organisation's systems and data that can be used for benchmarking and monitoring performance for continuous improvement

BSBHRM513 Manage workforce planning

Upon successful completion of this unit, you will:

  • review and interpret information from a range of internal and external sources to identify:
    • current staff turnover and demographics
    • labour supply trends factors that may affect workforce supply
    • organisation’s workforce requirements objectives and strategies
    • manage workforce planning including developing, implementing, monitoring and reviewing strategies to meet workforce needs
    • review relevant trends and supply and demand factors that will impact on an organisation’s workforce
    • develop a workforce plan that includes relevant research and specific strategies to ensure access to a skilled and diverse workforce.

Demonstrate knowledge of:

  • current information about external labour supply relevant to the specific industry or skill requirements of the organisation
  • industrial relations relevant to the specific industry
  • labour force analysis and forecasting technique

BSBHRM501 Manage human resource services

Upon successful completion of this unit, you will:

      • plan and manage human resource delivery within legislative, organisational and business ethics frameworks
      • communicate effectively with a range of senior personnel
      • identify and arrange training support where appropriate
      • calculate human resource return on investment within the organisation
Demonstrate knowledge of:
    • the key provisions of legal and compliance requirements that apply to managing human resources
    • the organisation’s code of conduct
    • human resource strategies and planning processes and their relationship to business and operational plans
    • performance and contract management
    • how feedback is used to modify the delivery of human resources

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within five working days following the day you submitted your work. You have three attempts for each task to achieve a competency result, with your assessor giving you detailed feedback following each submission.

Unit Short Answer
Questions
Virtual
Session
Scenario
/Case study
Reports Assignment
/Project
BSBWOR501 Manage personal work priorities and professional development
BSBPMG522 Undertake project work
BSBWOR502 Lead and manage team effectiveness
BSBADM506 Manage business document design and development
BSBADM504 Plan and implement administrative systems
BSBMGT502 Manage people performance
BSBFIM502 Manage payroll
BSBADM503 Plan and manage conferences
BSBMGT403 Implement continuous improvement
BSBHRM513 Manage workforce planning
BSBHRM501 Manage human resource services

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • To meet technical requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor w/ at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
  • Valid personal email address
  • Sound card
  • Speakers and microphone/headset
  • Access to a webcam, photocopier, printer & scanner
  • The latest version of Java, QuickTime, Adobe Reader, Adobe Flash Player
  • Word processing software e.g. Microsoft Office
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfill your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile.

The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style.

To support you in your study we provide:


Personal course induction
A Student Support Officer will personally take you through the sauceLMS and your course.

Live chat
Instant support available by a trainer whilst you are studying 7am - 9pm AEST (Mon to Fri), 9am - 1pm AEST (Sat to Sun).

Contact us form
Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions
You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual Classroom sessions
This can be booked with your trainer for specific assessments.

Help and Support
A section on your sauceLMS dashboard with useful links including FAQs.

You are not alone in your study with AOT!