Employee Relations and Performance Management

22-Employee-relations-and-performance-management

Employee Relations and Performance Management


Price:

$300.00


TOTAL: $300.00
Price:

$300.00

Units of Competency

2

Course Access

3 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri),
9am - 1pm AEST (Sat - Sun)

Assessments Marked

Within 5 business days

Course Requirements

  • Sufficient literacy and numeracy skills to complete the course
  • Access to an internet connection

Delivery Mode

100% online, no classroom attendance

Trainer Support

One-on-one

Learning and assessment options

Your workplace or our virtual company as your simulated workplace

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VIEW SHORT COURSES

“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” – Richard Branson

In order to support employee relations and performance management, you must know how to communicate and implement policies, minimise conflict, and review and promote performance management systems.

In these two units of study, you will learn to support performance management processes and support employee and industrial relations procedures.

View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to in employee and industrial relations.

This short course will earn you a Statement of Attainment in partial completion of BSB41015 Certificate IV in Human Resources.

Career Opportunities

  • Human resource officer
  • Small business owner
  • Team leader
  • Employee relations officer

You may use the units of this course to credit transfer towards the below qualification at AOT:

  • BSB41015 Certificate IV in Human Resources

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

We provide you with three (3) months to complete this course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 15 – 20 hours of study per unit. It may take you less time, it may take you more. That is why we give you three (3) months and all the support you need. The rest is up to you!

BSBHRM403 Support performance-management processes

Upon successful completion of this unit, you will:

      • promote the implementation of the performance management system and analyse its strengths and weaknesses
      • provide advice and information to employees on the benefits of effective performance management, and how it links with performance development
      • review the performance management system
      • make recommendations for improvement
Demonstrate knowledge of:
    • key elements and purposes of performance management processes, and their contribution to organisational objectives and the human resource cycle
    • strengths and weaknesses of a performance management system
    • rewards and incentives schemes
    • warning systems and grievance procedures

BSBWRK411 Support employee and industrial relations procedures

Upon successful completion of this unit, you will:

  • locate information required to identify relevant legislation, agreements, policies and procedures in relation to industrial matters
  • use effective communication techniques to support the resolution of workplace grievances and conflicts
  • provide accurate written and oral advice about industrial matters
  • use strategies to monitor and gather feedback on the implementation of industrial relations policies and procedures

Demonstrate knowledge of:

  • relevant industrial relations policies and procedures
  • grievance resolution policy and procedures
  • relevant legislation, codes of practice and national standards
  • relevant state/territory and federal industrial relations systems
  • sources of expert advice

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within five working days following the day you submitted your work. You have three attempts for each task to achieve a competency result, with your assessor giving you detailed feedback following each submission.

Unit Short Answer
Questions
Virtual
Session
Scenario
/Case study
Reports Assignment
/Project
BSBHRM403 Support performance-management processes
BSBWRK411 Support employee and industrial relations procedures

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • To meet technical requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor w/ at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
  • Valid personal email address
  • Sound card
  • Speakers and microphone/headset
  • Access to a webcam, photocopier, printer & scanner
  • The latest version of Java, QuickTime, Adobe Reader, Adobe Flash Player
  • Word processing software e.g. Microsoft Office
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfill your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile.

The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style.

To support you in your study we provide:


Personal course induction
A Student Support Officer will personally take you through the sauceLMS and your course.

Live chat
Instant support available by a trainer whilst you are studying 7am - 9pm AEST (Mon to Fri), 9am - 1pm AEST (Sat to Sun).

Contact us form
Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions
You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual Classroom sessions
This can be booked with your trainer for specific assessments.

Help and Support
A section on your sauceLMS dashboard with useful links including FAQs.

You are not alone in your study with AOT!