“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” – Richard Branson
In order to support employee relations and performance management, you must know how to communicate and implement policies, minimise conflict, and review and promote performance management systems.
In these two units of study, you will learn to support performance management processes and support employee and industrial relations procedures.
View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to in employee and industrial relations.
This short course will earn you a Statement of Attainment in partial completion of BSB41015 Certificate IV in Human Resources.
- Human resource officer
- Small business owner
- Team leader
- Employee relations officer