Do you like helping people? Do you find you are the one your friends and family come to for advice on how to resolve a disagreement?
A career that involves coaching ?managers and staff to improve their performance and advice and giving guidance on all relevant employee relations issues is for you. This short course covers developing and implementing employee and industrial relations policies and performance management processes. It also teaches you the skills and knowledge to manage conflict resolution and to encourage effective employee performance with individual or group learning and development.
In these two units of study, you will learn to develop and manage performance management processes and manage employee relations.
View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to in employee relations.
This short course will earn you a Statement of Attainment in partial completion of BSB50615 Diploma of Human Resources Management.
- Employee relations officer
- Workplace relations advisor
- Industrial relation manager
- Customer relations support