Elearning - Customer Service
Nationally recognised courses — Customer Service courses
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Coordinate implementation of customer service strategies (BSBCUS401A)
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Customer Service Solutions
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| This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback. |
This short course will provide you with the skills to develop and maintain customer relationships and how to customise solutions for customer needs. Organisational procedures will be applied using factors such as ethics, industry practice and relevant government policies and regulations. |
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Customer Service
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