IT communication short course
Communication Skills for IT Specialists
Completing an array of Information Technology courses or computer support courses will definitely increase your job prospects and your earning potential. After all, you’ll have the knowledge and skills required to work as an IT professional.
However, completing the Communication Skills for IT Specialists can increase your employment options even further.
Even though you might have all the knowledge gained from computer support courses and various Information Technology courses, if you can’t adequately and professionally communicate within your role, you could find your career stalls. Yet you could give yourself a key advantage by improving communication skills.
Most of the top IT jobs are given to those who have the ability to communicate clearly and effectively. These are the highly-sought after employees who are able to communicate with other employees, management, clients and consumers on a level that leaves little room for confusion or misinterpretation.
Communication Skills for IT Specialists is the newest addition to our soft-skills IT courses. This valuable course provides professional training in successful communication for project and people management within the IT industry.
This course covers all aspects of power communication from understanding theory to conflict resolution and presentation styles.
Included are scenarios that show how effective communication becomes a key advantage in today’s IT environment. This translates into a need for IT specialists who can effectively communicate and help organisations implement and manage technology with employees, clients, and consumers. This course is a must for any technology specialist.
What will you achieve from this course?
No trainer support is provided as the CD sessions are designed to be self sustaining. This course is only able to be used on a PC, not a Mac.
Section A: Importance of Communication Skills
Section E: Listening Skills
Section A: Negotiation Skills
Section E: Building Rapport
Section A: Preparing the Presentation
Section E: Value-Added IT
Enrol for the Communication Skills for IT Specialists course today and complete the course material in your own time.
Total nominal hours: 9 hrs
Maximum 3 months access to online course. (Approx. 10-20 hours to complete each unit)