Terms & Conditions
As a student of AOT you agree to the following Terms and Conditions:
I participate in this online course with a view to achieve completion within the nominated course duration.
I acknowledge that the assessment materials I submit are my own work.
I give consent to Accredited Online Training Pty Ltd (AOT) to make any enquiries necessary to verify the information disclosed in this application.
I agree to pay the Course fees (plus GST if applicable) for the Course using the payment method I have selected under this Course Enrolment Agreement.
I accept that I am required to pay the full amount of the Course fees even if I do not complete my Course or fail to advise AOT of withdrawal from my Course during the orientation period.
In the event that I do not complete the Course within the given timeframe, my Course will be immediately suspended and access to my Course denied.
The duration of my Course is stated in the AOT Course Description and/or advised at time of enrolment.
Upon receipt of the Course Fee as determined in my Course enrolment agreement, AOT agrees to:
- provide a tax invoice
- provide login details to access my online Course Materials and assessments
- mark and provide feedback on my submitted assessment tasks
- provide trainer support throughout my enrolment; and
- issue a Certificate or Statement of Attainment/s upon satisfactory completion of my course (if applicable).
I acknowledge the following, in relation to course enrolment:
- Course enrolment is complete when the student has been issued a username and password for online course access.
- AOT and the student will agree on a date for online course access, this date will be known as the agreed course commencement date.
- Course duration is effective from the agreed course commencement date.
- Login access to available units will be active as at the agreed course commencement date.
- A student will be deemed to have commenced their course at the time of login on or after the agreed commencement date.
- The Course is non-transferable once the student has commenced.
Protection of fees taken in advance
Accredited Online Training protects student fees taken in advance through the Australian Skills Quality Authority (ASQA) approved Australian Student Tuition Assurance Scheme (ASTAS). The ASTAS Scheme is administered by the Australian Council for Private Education and Training (ACPET). We recommend you read the full policy document.
Eligible cancellation during orientation period:
- Should a student wish to cancel within the orientation period of fourteen (14) days, provided they have not accessed more than four (4) units of the course, they may do so by contacting an AOT Course Advisor. A cancellation fee of $150 will apply.
I agree to honour the payment plan and understand that:
- all instalments must be paid on or before the due date;
- I must ensure that sufficient funds are available in my nominated account to meet the instalment payments;
- AOT reserves the right to suspend access to my online Course in the event that I fail to pay any part of the Course Fees as and when it falls due for payment;
- in the event that I request or fail to advise my course cancellation, the balance of my course fees will be paid in full or continue to be paid under my payment plan schedule; and
- AOT will not issue a Certificate or Statement of Attainment/s until course fees are paid in full.
Should I default on the repayment schedule:
- my enrolment will be suspended and my outstanding account will become immediately due and payable; or
- as a cancelled student my outstanding account will become immediately due and payable
- the outstanding debt will be forwarded to a debt collection agency, and
- I may also be required to pay additional fees associated with the debt collection process.
I acknowledge that:
- Course Materials are supplied in an online environment, unless otherwise stated in the AOT Course Description, and once enrolment has ended, access is denied. Therefore it becomes the student’s responsibility to save and/or print content as required for reference purposes.
- The content of the online Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of AOT. You may not reproduce any part of the online Course Materials without the prior written consent of AOT.
Course Extension Policy
If I wish to continue with my Course beyond the expiry date, application for a course extension must be made in writing to AOT and received fourteen (14) days prior to expiry date.
- AOT will not be obliged under any circumstances to extend the period of a student’s enrolment if the student has not completed the program/Course in the allocated time.
- Once the allocated time for a given program/course has ended the student will no longer be provided with access to the course material, course assessment or unlimited trainer support.
- In most instances AOT may arrange a course extension for a student at an additional fee of $280 for a three month extension and $500 for a six month extension.
- In some circumstances a student may wish to place their course on hold due to extended holidays or unforeseen events which do not allow continued study. Students should contact AOT Student Support to request their course be placed on hold for a period time which is not to exceed six months.
Fee for Service Enrolments:
Cancellation of course or program by Accredited Online Training
Should AOT cancel a course for any reason, students enrolled at the time AOT announces the cancellation will be entitled to a full refund, and this will incur no administrative charges or penalties.
Withdrawal due to unavailable units
Should AOT be unable to provide all units to meet the student’s course completion schedule. The following will apply:
- Course Fees paid will be refunded in full, and
- No Statement of Attainment will be issued on any unit, or
- Course fees paid on any unavailable unit/s will be refunded, and
- Statement of Attainment will be issued for satisfactorily completed units.
Withdrawal prior to course or module commencement
If a candidate withdraws from a course before the commencement of the course, full refund of the fees will be made, however a cancellation fee of $150 will be withheld to cover administration costs.
Eligible cancellation during orientation period
Eligible cancellations, for students enrolled in a Nationally Recognised Course, received during the orientation period will receive a full refund of course fees paid, however a cancellation fee of $150 will be withheld to cover trainer and/or administration costs. Statement of Attainment/s will not be issued.
Withdrawal during course or program
Cancellations (other than eligible cancellations during the orientation period) for students that have commenced their course will not be entitled to a refund.
Statement of Attainment/s will only be issued for any units that have been satisfactorily completed and paid for.
Deferred payments are not entitled to a Statement of Attainment unless the amount is equivalent or more than the calculated unit price.
Please note: an Individual unit price will be calculated at $340 per unit completed.
Withdrawal due to illness or hardship
In the case of a participant who withdrew from a course or program due to illness or extreme hardship, AOT may, at its discretion, allow a refund of the fees. The following conditions apply:
- The person concerned must produce satisfactory evidence of the circumstances of his/her withdrawal, such as medical certificates;
- A cancellation fee of 25% of full course fees will be withheld;
- Withdrawal must take place within the first three (3) months of the course commencement; and
- If a refund has been issued a Statement of Attainment will NOT be granted for any units
Confidentiality and Privacy
- AOT will keep any information (including your account details) in your direct debit request confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
- We will only disclose information that we have about you:
- to the extent specifically required by law; or
- for the purposes of this agreement (including disclosing information in connection with any query or claim).
- information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.
The AOT Student Handbook is available for download from the AOT website. I accept it is my responsibility to ensure I read and understand the AOT Student Handbook prior to enrolment.
Offers for Returning Students:
Nationally Recognised Course Units
The nationally recognised course unit/s you completed with AOT may be valid for several qualifications. This means you may receive credit transfer into a course you wish to complete. Each unit’s credit transfer will give you $100 off your next nationally recognised course. Each credit transfer also reduces the number of units you will have to study. Please contact a course advisor in regards to a new qualification and applicable credits.
Nationally Recognised Certificate IV and Diploma Courses
On completion of your Certificate IV or Diploma with AOT, you will be entitled to receive 15% discount off the full price of next nationally recognised course you enrol in with AOT. You may also receive credit transfers that offer a further $100 discount per unit. Credit transfers will only be granted if they meet course requirements according to the national training package.
AOT may revise the Student Handbook, Policy Documents and any terms and conditions contained in this agreement, at any time in our sole discretion. Any such revisions will be available from our website.
Unique Student Identifier (USI)
You need a USI BEFORE we can issue you with your qualification or Statement of Attainment.
From 1st January, 2015 new legislation by the Australian Government advised that each person undertaking nationally recognised training are required to have a Unique Student Identifier (USI). This must be collected and verified by the training organisation before issuing a Qualification or Statement of Attainment.
You are required to submit a USI if you are:
- An Australian ex pat or resident and have an Australian ID (you need a USI even if you do the course while outside Australia).
- International student living in Australia
International students not living in Australia are not required to submit a USI.
If you do not already have one, click here to create your USI – https://www.usi.gov.au/students
After creating your USI please log into the SauceLMS. From your dashboard, go to My Profile and check that your USI is entered correctly and your date of birth is correct before you complete your course.
If you already have a USI number, then simply go to your student portal and provide us with it as per the instructions above.
Remember, we cannot issue you with a Qualification or Statement of Attainment for completed units, if you do not have a USI number.
Acceptance of Course Enrolment Agreement:
By accepting the terms of this Course Enrolment Agreement:
- you are warranting that you are 18 years of age or over; or
- if you are under 18 years of age, you must ensure your parent or guardian accepts the conditions of this Course Enrolment Agreement. By such execution, your parent or guardian acknowledges and accepts the terms and conditions herein, including guaranteeing the principal liability to make payment of the course fee; and
- you are giving AOT consent to undertake, if applicable, a credit check with the Credit Reference Association of Australia
- you will obtain or provide your Unique Student Identifier (USI)
- you will conduct the mandatory Language, Literacy and Numeracy (LL&N) activity located in the course before commencing any of your units of competency
- your acknowledge that your acceptance declaration will be recorded on our database; and
- you agree to participate in the assessment and/or RPL process with authenticity and honesty
- you acknowledge that this declaration is true and correct with the understanding and belief that a person who makes a false declaration is liable to the penalties of perjury
- you acknowledge by pressing the “I accept” button on the course acknowledgement page
Terms and conditions:
1. This additional course extension offer is valid only for Certificate, Diploma and Double Diploma qualifications by AOT.
2. Enrol in a Certificate qualification and receive a 3-month course extension. Enrol in a Diploma or Double Diploma qualification and receive a 6-month course extension.
3. This applies to upfront payments only.
4. This offer is valid until the 30th of November 2016. AOT reserves the right to make changes to the offer at any time.
5. This offer is not in conjunction with any other discounted offer or promotional item offer.