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Ultimate Hospitality Package

Ultimate Online Hospitality Training Package

Valid for Queensland only

Package Deal - 4 Hospitality Certificates – Only $200

This discounted course package includes 4 courses - Responsible Service of Alcohol, Responsible Service of Gambling, Customer Service, and Food Handling Certificate (also known as Workplace Hygiene, Food Handlers).

This package is valid in Queensland only. We currently do not have the same package available for other states.

So you want to work in some of Queensland's hip bars and trendy restaurants!

AOT has created the most up-to-date, highly informative and entertaining hospitality courses available. All courses are nationally recognised and delivered online, allowing you to achieve your certificate today!

Career Possibilities

  • Gaming attendant
  • Food and Beverage Attendant
  • Bar attendant
  • Bottle Shop Attendant
  • Host / Hostess
  • Cocktail Bar Attendant
  • Room Service Staff
  • Glass Collectors
  • Cellar Hand
  • Kitchen hands
  • Cooks
  • Catering staff
  • Housekeeping and laundry staff
  • Sandwich hands
  • Cafe and fast food outlet cooking crew
Free Online Demo Course
OLGR Queensland Government

What is the Ultimate Hospitality Package?

If you want work in hospitality, the Ultimate Hospitality Package is going to increase your number of employment opportunities. There is always work in the hospitality industries but you need these certificates.

Complete them 100% online in 4-7 hours and receive your Certificate immediately. Our courses are fully licensed under OLGR (Office of Liquor, Gaming and Racing)

Responsible Service of Alcohol (RSA) & Responsible Service of Gambling (RSG) are the two main certificates required by most clubs and hotels in Australia. These are legal requirements to work in and around alcohol and gaming. Both of these certificates are fully accredited based on the National Competency Standard and the RSA is approved by Office of Liquor Gaming and Racing.

What will you achieve from the Ultimate Hospitality Package?

RSA – Responsible Service of Alcohol Certificate

On completion of your online RSA course you will have an understanding of alcohol and the effects it has on health and society. Knowledge of Australian and State liquor legislations and penalties. Know how to identify customers to whom service should be refused and prepare and serve alcohol responsibly. Assist customers to drink within appropriate limits and assist alcohol affected customers.

RSG - Responsible Service of Gambling Certificate

How to provide responsible service of gambling and how to provide information and assistance to customers about problem gambling.

Food Handling Certificate - SITXOHS002A (also known as Workplace Hygiene, Food Handlers, and Food Hygiene Certificate)

On completion, you will receive a Statement of Attainment for Follow Workplace Hygiene Procedures (SITXOHS002A) as part of Advanced Diploma of Tourism Management (SIT60107). This course discusses hygiene procedures and how to report and identify any personal health issues that are likely to cause a hygiene risk. Moreover, this course will teach you how to prevent food and other item contamination and prevent cross contamination.

Customer Service

On completion, you will receive a Statement of Attainment for Customer Service Fundamentals and Communications. This course discusses the gathering, conveying and receiving information and ideas; and completing workplace documentation and correspondence and communicating in a way that responds positively to individual differences.

Assessments

Assessments will be at the end of each section of your course, you will need to complete a set of multiple choice assessments.

Ultimate Hospitality Course Certificates

Core Units of study | You are required to complete 4 units of study for the Ultimate Hospitality Package


Provide Responsible Service of Alcohol (SITHFAB009A)

This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol and to satisfy the requirements for responsible sale and service of alcohol (RSA) under state or territory legislation.

Provide Responsible Gambling Services (SITHGAM006A)

This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and information to customers who require assistance with their problem gambling. The RSG program is recommended for all employees who are currently employed in, or intend to work in a gambling environment.

Follow workplace hygiene procedures (SITXOHS002A)

The course provides you the skills and knowledge required to apply good hygiene practices within a range of service industry operations. It requires the ability to follow predetermined procedures, identify and control simple hazards and take particular hygiene measures to ensure the no contamination of food and other items that might put customers, colleagues and self at a health risk.

Customer Service

This unit describes the performance outcomes, skills and knowledge required to communicate in the workplace. It includes gathering, conveying and receiving information together with completing routine written correspondence. This unit will introduces you to methods and/or equipment used to communicate, collection of information to achieve work responsibilities. Communicate appropriate ideas and information to your audience/customers and learn to communicate in a way that responds positively to individual differences.

Benefits of Online Training

There are massive benefits to studying online with Accredited Online Training (AOT). You can start your course at any time, complete your course at your own pace and study at times that suit you and your lifestyle. Studying online is the easiest and most convenient way to improve your level of qualifications which provides you the potential to increase your earning capacity.

We are the number 1 provider of online education in Australia! We are a fully accredited training organization operating under the Australia Quality Training Framework (AQTF). Over 160 organizations including TAFE and Australian universities utilise our course material.

What is 100% Online Training?

Each of our courses is developed to provide students a 100% online training experience, all content is Nationally Recognised and Accredited. All course advisors, trainers, study and assessment must be available to you online and with 24/7 access. Our assessments can be based on our simulated workplace providing you the practical work experience you need.

Each of our courses are developed to provide students with a 100% online training experience. All content is Australian Nationally Recognized and Accredited. All students have 24/7 access to their course material and assessments. From the moment you receive your username and password, you will have full access to all of your course material. There is no need to continuously download information as you progress through your course which can prove to be not only inconvenient, but also quite expensive.

You will also have access to our unique Simulated Workplace which will provide you the opportunity to implement your new found knowledge in an online company.

AOT provides you with personalized support with access to qualified Trainers who are industry experts within their respective fields with extensive knowledge and experience.

  • Easy Decisions: AOT Course Advisors are there to assist you in choosing the right course to progress you in your career.
  • Time Efficient: Learn anywhere, and start anytime.
  • Full trainer support: Trainers who are industry experts within their respective fields with extensive knowledge and experience.
  • Affordable: AOT offers you a 10% discount for upfront payment. Alternatively, you can chose to pay via our interest free 12 monthly payment plan.
  • Nationally Recognized/Accredited: AOT is a Registered Training Organization (RTO). Therefore, this course is a Nationally Recognized qualification.
  • 24/7 Online Library and Resources: We provide you with the links that will take you directly to your resource material. No time is wasted searching for books or research material; we link you straight to it!
  • Virtual / Simulated workplace: Provides you the practical work experience you need online. Visit Global Star Enterprises to learn more about our unique Simulated Workplace environment.
  • Submit Assessments Online: AOT’s assessment enable you to access your course material and/or a trainer whilst completing an assessment.
  • Assessment’s marked within 48 hours: No need to wait for end of term, work as quickly as you like.
  • No Additional Fees: All learning and assessment material is included in your course fees. You are not required to purchase any additional material.

Download the PDF file for Mandatory QLD Government Guidelines for RSG

How long does the course take?

Total nominal hours:
15 hrs
Course Access:
3 months.

Prerequisites

  • Sufficient literacy and numeracy skills to complete the course

Delivery Mode

Online

Free Demo Course

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Need to find out more?

Live Chat with a course advisor

If you need any more information or have some questions, try a live chat with one of AOT's course Advisors