Upon successful completion of this unit, you will:

  • organise a meeting and advise participants accordingly
  • prepare and distribute all documentation required for the meeting
  • take meeting notes which accurately reflect what was discussed during the meeting
  • produce minutes based on own notes providing an accurate account of the meeting
  • circulate copies of meeting minutes within predetermined timeframes

Demonstrate knowledge of:


  • culturally appropriate communication techniques
  • relevant formats for agendas and minutes
  • key provisions of relevant legislation
  • organisational procedures relevant to the task