BSBHRM512

Upon successful completion of this unit, you will:

  • develop, implement, monitor and review an organisational performance management process which supports business goals including analysing the organisational strategic and operational plan
  • design methods for the development of key performance indicators and formal performance management sessions by line managers
  • consult with stakeholders to gain support
  • design, develop, coordinate and implement individual and group learning and development
  • train line managers and other relevant people to manage performance
  • provide support to line managers to effectively manage performance issues, including dispute resolution and termination of employment
  • develop approaches to improve performance and address identified performance gaps

Demonstrate knowledge of:

  • characteristics of a learning organisation
  • policies and legislation relevant to performance management
  • grievance procedures
  • models for giving feedback and options for skill development
  • options in the design of performance management processes
  • role of performance management in relation to broader human resources and business objectives