Upon successful completion of this unit, you will:

  • facilitate effective contributions to and communications about continuous improvement processes and outcomes
  • address sustainability requirements
  • incorporate mentoring, coaching and other support to enable people to participate effectively in continuous improvement processes
  • capture insights, experiences and ideas for improvements and incorporate them into the organisation’s knowledge management systems and future planning

Demonstrate knowledge of:

  • how systems and procedures can support effective continuous improvement
  • how continuous improvement systems and processes relate to other business systems and requirements including, knowledge management, quality, performance management and sustainability