Upon successful completion of this unit, you will:

  • identify and use networking opportunities
  • maintain records of relevant contacts
  • use written and verbal communication skills to establish, cultivate and promote professional business relationships
  • use feedback to improve promotional activities

Demonstrate knowledge of:

  • strategies for establishing and maintaining business relationships
  • relevant networks, organisations, agencies, associations or individuals
  • the principles and techniques needed to negotiate positive outcomes
  • client or organisational policies, plans and procedures relevant to business relationships
  • methods for obtaining feedback on promotional activities