Student Support

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfill your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile.

The benefit of studying with us is that you don’t have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style.

To support you in your study we provide:


Personal course induction
A Student Support Officer will personally take you through the sauceLMS and your course.

Live chat
Instant support available by a trainer whilst you are studying 7am – 9pm AEST (Mon to Fri), 9am – 1pm AEST (Sat to Sun).

Contact us form
Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions
You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual Classroom sessions
This can be booked with your trainer for specific assessments.

Help and Support
A section on your sauceLMS dashboard with useful links including FAQs.

You are not alone in your study with AOT!