BSBPEF201 Support personal wellbeing in the workplace
This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively.
The unit applies to those in a range of industry and workplace contexts, who work under direct supervision. It may also apply to learners who are preparing to enter the workforce.
Topics:
- Recognise factors that impact personal wellbeing
- Plan communication with supervisor
- Communicate with supervisor
- Investigate available wellbeing resources
Upon successful completion of this unit, you will:
- Develop a plan for communication with supervisor
- Identify and access one formal and one informal wellbeing resource.
In the course of the above, you must:
- Develop a plan to communicate with supervisor, including:
- Factors that may impact on own wellbeing, both positively and negatively
- Appropriate style of communication
- Appropriate method of communication
- Strategy to deal with negative response.
Nominal hours = 50
BSBTEC201 Use business software applications
This unit describes the skills and knowledge required to select and use software and organise electronic information and data.
The unit applies to those who use a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.
Topics:
- Select and prepare to use technology
- Input and process information or data
- Finalise and store document
Upon successful completion of this unit, you will:
- Select and use at least three business software applications on two occasions each.
In the course of the above, you must:
- Select and use technology safely and according to organisational requirements
- Identify and address faults according to requirements.
Nominal hours = 60
BSBXCM301 Engage in workplace communication
This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry.
This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.
Topics:
- Plan workplace communication
- Undertake routine communication
- Participate in workplace communication
Upon successful completion of this unit, you will:
- Identify the most appropriate method of communication for the intended audience
- Prepare written material that is clear in meaning and format according to organisational requirements
- Demonstrate active listening and questioning techniques in a workplace discussion
- Communicate information and ideas verbally in a workplace discussion, considering the needs of those from diverse backgrounds
- Identify and report any communication challenges to superiors
- Seek feedback from others on effectiveness of communication
Nominal hours = 40
BSBPEF202 Plan and apply time management
This unit describes the skills and knowledge required to implement time management processes to organise and complete work tasks. It also addresses skills and knowledge to seek and review feedback for performance improvement regarding time management and use technology appropriate to the task.
The unit applies to individuals working under direct supervision. These individuals apply basic skills and knowledge in a broad range of work settings.
Topics:
- Organise work schedule
- Complete work tasks
- Review work performance
Upon successful completion of this unit, you will:
- Develop and implement at least one time management plan with support of relevant personnel.
In the course of the above, you must:
- Complete each work task within specified timeframe, seeking opportunities to use digital tools where applicable
- Seek and use feedback from others to monitor and improve work performance.
Nominal hours = 20
BSBSUS211 Participate in sustainable work practices
This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices.
The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility.
Topics:
- Measure sustainable work practices
- Support sustainable work practices
- Seek opportunities to improve sustainable work practices
Upon successful completion of this unit, you will:
- Participate in at least three sustainable work practices.
In the course of the above, you must:
- Identify benefits of sustainable work practices and areas of improvement for sustainable practices in the workplace
- Identify and apply sustainability legislation and organisational sustainability policies and procedures
- Participate in and support discussions for improved resource efficiency processes
- Identify, measure and document usage of resources
- Collaborate with team members to develop suggestions for improving workplace sustainability practices.
Nominal hours = 20
BSBWHS311 Assist with maintaining workplace safety
This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.
The unit applies to individuals who have roles in assisting with maintaining workplace safety in an organisation. Individuals closely monitor aspects of work associated with the safe delivery of products and services, and they contribute to influencing safety in the workplace.
Topics:
- Assist with incorporating WHS policies and procedures into work team processes
- Contribute to consultative arrangements for managing WHS
- Contribute to organisational procedures for providing WHS training
- Participate in identifying hazards, and assessing and controlling risks for the work area
Upon successful completion of this unit, you will:
- Assist with implementing and monitoring at least three different organisational work health and safety (WHS) policies or procedures into a work team’s processes.
During the above, you must:
- Assist with implementing and monitoring consultation about each policy or procedure according to legislative and organisational requirements
- Identify opportunities to encourage work team to contribute to implementing improvements to each policy or procedure based on feedback received through consultation
- Complete WHS documentation.
Nominal hours = 40
BSBCRT311 Apply critical thinking skills in a team environment
This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment.
The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.
Topics:
- Prepare to address workplace problem
- Evaluate solutions for workplace problem
- Finalise and review solution development process
Upon successful completion of this unit, you will:
- generate and present solutions to a workplace problem on at least two occasions.
In the course of the above, you must:
- identify and analyse workplace problems as part of a team
- develop questions on key challenges of a chosen problem
- consult relevant stakeholders to gather information on workplace problem
- use a range of creative thinking techniques as part of a team to generate ideas or responses to questions or issues
- use critical thinking processes to develop relevant questions and criteria for identified workplace issue
- present to relevant stakeholders and respond to answers
- assess feedback to identify key personal and team learnings.
Nominal hours = 40
BSBTEC302 Design and produce spreadsheets
This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications.
The unit applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. These individuals are generally required to have intermediate knowledge and understanding of a number of spreadsheet applications.
Topics:
- Select and prepare resources
- Plan spreadsheet design
- Create spreadsheet
- Produce charts
- Finalise and present spreadsheets
Upon successful completion of this unit, you will:
- Plan, design, produce and finalise a spreadsheet on at least four occasions.
In the course of the above, the candidate must:
- Produce spreadsheet documents that align to document purpose and appropriate to target audience
- Design spreadsheets using formulas and functions with:
- Addition, subtraction, division, multiplication
- Brackets
- Design spreadsheets that address a range of data and organisational requirements
- Use software functions to create spreadsheets that adhere to organisational requirements relating to style and presentation
- Use relevant help functions to rectify document issues
- Produce spreadsheet document in appropriate format for review, including ability to create and modify intermediate-level charts that analyse the dataset.
Nominal hours = 35
BSBTWK301 Use inclusive work practices
This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.
The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.
Topics:
- Establish practices that support individual differences in the workplace
- Work effectively with individual differences
- Assess use of inclusive practices
Upon successful completion of this unit, you will:
- use at least two different inclusive work practices
- work with a diverse group of individuals to achieve work outcomes on at least two occasions.
In the course of the above, you must:
- contribute to developing a plan for incorporating inclusive practices in work tasks, according to legislative requirements and organisational policies and procedures
- adjust language and behaviour in interactions with diversity according to legislative and organisational requirements
comply with workplace inclusivity regulations, standards and codes of practice.
Nominal hours = 30
BSBESB302 Develop and present business proposals
This unit describes the skills and knowledge required to research the viability of ideas for business opportunities and develop and present proposals for viable options in formats suiting a range of stakeholders.
The unit applies to those establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation. The proposals may relate to products and/or services offered by the business.
Topics:
- Evaluate business ideas
- Manage risk associated with business proposal
- Develop proposal for viable business idea
- Present business proposal
Upon successful completion of this unit, you will:
- develop and present a business proposal for a product or service.
In the course of the above, you must:
- analyse information from a range of sources to evaluate the viability of the business opportunities, including:
- consideration of personal commitments
- risk identification and assessment
- personal skills and attributes analysis against required skills
- anticipated financial returns.
Nominal hours = 30 hours
BSBTEC404 Use digital technologies to collaborate in a work environment
This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.
The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.
Topics:
- Review existing digital technology use in the business
- Identify opportunities to implement digital technologies for workplace collaboration
- Implement and use digital technologies to collaborate in the workplace
Upon successful completion of this unit, you will:
- plan and implement use of digital technology to collaborate in a work environment at least once.
In the course of the above, you must:
- review business use of technology for collaboration and identify opportunities, priorities and risks associated with adopting new technologies according to organisational strategies
- collect, analyse and present relevant information about digital applications
- create and present a business case to relevant stakeholders for adopting new collaborative digital technologies
- develop and communicate a plan to implement new ways of working collaboratively using digital technologies.
Nominal hours = 50BSBTWK401 Build and maintain business relationships
This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.
Topics:
- Establish business relationships
- Maintain business relationships
- Build and improve business relationships
Upon successful completion of this unit, you will communicate with others to build and maintain at least two different business relationships.
In the course of the above, you must:
- promote professional business relationship using written and verbal communication techniques
- identify methods to improve business relationships
- participate in formal and informal networking opportunities that promote the business.
Nominal hours = 35
BSBWRT411 Write complex documents
This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.
Topics:
- Plan complex document
- Draft complex document
- Finalise complex document
Upon successful completion of this unit, you will:
- Plan, draft and finalise three different complex documents that convey the required information in a format suitable for the intended audience and purpose according to organisational policies and procedures for document production.
In the course of the above, the candidate must:
- Review and analyse a range of information sources
- Use business technology to apply formatting and incorporate graphics
- Apply organisation style guide/house style.
Nominal hours = 50
