BSB40420 Certificate IV in Human Resource Management (Full Course)

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BSB40420-Certificate-IV-in-Human-Resource-Management-Full-Course

BSB40420 Certificate IV in Human Resource Management (Full Course)


Price:

$2,688.00

To enrol, select payment option below:



TOTAL: $3,360.00 $2,688.00
First Payment: $1,500.00
Succeeding Payments: 6 x $ 198.00 (every 4 weeks)
TOTAL: $3,360.00 over 12 months
Initial Payment: $330.00
Succeeding Payments: $126.25 X 24 fortnightly payments

Units of Competency

12

Course Access

12 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

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Extended due to popular demand.
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Terms and conditions apply. See T&Cs for more details.

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This is the latest release BSB40420 Certificate IV in Human Resource Management, that supersedes BSB41015 Certificate IV in Human Resources. 

This qualification is designed for individuals who want to develop practical human resources skills for a wide range of entry level HR positions. 

The topics covered in this course include employee and industrial relations, recruitment and onboarding, remuneration and employee benefits, WHS and performance development. 

You will also gain valuable transferrable skills including communication strategies, writing complex documents, using digital technology and project work. 

If you are interested in working with people and want to begin an exciting career in HR, enrol today and start right now. 

The middle of the range of salaries earned by graduates in the Management and Commerce field starting their first ever full-time job after graduating (Certificate IV) is $57,800. 

Source: https://www.myskills.gov.au/courses/details?Code=BSB40420 

  • Human resources assistant 
  • Human resources coordinator 
  • Human resources officer 
  • Recruitment officer 
  • Occupational health and safety officer 
  • Payroll administrator 

BSBHRM415 Coordinate recruitment and onboarding

This unit describes the skills and knowledge required to develop and implement strategies to source candidates and to assess their suitability for available positions.

The unit applies to individuals working in a human resources job role, as well as those for whom recruitment and onboarding are part of their broader duties.

Topics:
  1. Plan for recruitment
  2. Screen and interview potential candidates
  3. Assess and select candidates
  4. Manage candidate outcomes
  5. Onboard successful candidate
Upon successful completion of this unit, you will:
  • coordinate the recruitment and onboarding of two candidates.
In the course of the above, you must:
  • Demonstrate the process for screening and interviewing a candidate
  • Communicate effectively with clients and successful and unsuccessful candidates
  • Review job descriptions and use them to support sourcing, selecting and appointing suitable staff
  • Consult with relevant stakeholders to gain approvals
  • Develop selection criteria and interview questions in consultation with relevant stakeholders
  • Obtain referees’ reports
  • Provide a written report or demonstration of an assessment of a candidate’s skills and selection recommendation
  • Secure preferred candidate’s agreement and provide an employment contract.
Nominal hours = 50 Hours

BSBWRT411 Write complex documents

This unit describes the skills and knowledge required to plan, draft and finalise complex documents.

The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.

Topics:
  1. Plan complex document
  2. Draft complex document
  3. Finalise complex document
Upon successful completion of this unit, you will:
  • Plan, draft and finalise three different complex documents that convey the required information in a format suitable for the intended audience and purpose according to organisational policies and procedures for document production.
In the course of the above, the candidate must:
  • Review and analyse a range of information sources
  • Use business technology to apply formatting and incorporate graphics
  • Apply organisation style guide/house style.
Nominal hours = 50

BSBXCM401 Apply communication strategies in the workplace

This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.

This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.

Topics:
  1. Prepare for communication
  2. Use communication strategies to provide work instruction
  3. Facilitate workplace communication
  4. Monitor and support team communication
Upon successful completion of this unit, you will:
  • Identify the communication requirements for a work activity and assign roles to others to fulfil those requirements
  • Select appropriate communication method for relevant audience and according to organisational requirements
  • Articulate to others their roles in fulfilling the communication requirements and negotiate roles in response to feedback
  • Present and convey information to others in a way that they can understand and demonstrate that the needs of all recipients, including those from diverse backgrounds have been considered
  • Demonstrate problem solving techniques to negotiate and resolve communication challenges
  • Evaluate the communication process and identify areas for improvement, reporting to relevant supervisors as required.
Nominal hours = 50

BSBHRM413 Support the learning and development of teams and individuals

This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

The unit applies to individuals with a broad knowledge of learning and development who apply their skills in addressing development needs to meet team objectives. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

Topics:
  • Contribute to needs development
  • Support implementation of learning and development
  • Monitor and evaluate workplace learning
Upon successful completion of this unit, you will:
  • contribute to, facilitate and monitor learning and development for at least one team and for at least one individual.
In the course of the above, you must:
  • collect data on team and individual and team development needs
  • collaboratively develop learning plans to match skill needs of individuals and groups
  • coordinate learning opportunities
  • give and receive feedback during the implementation of learning plans
  • monitor and review workplace learning plan implementation plans.
Nominal hours = 40

BSBHRM528 Coordinate remuneration and employee benefits

This unit describes the skills and knowledge required to coordinate an organisation’s remuneration and benefits plans. It incorporates all functions associated with remuneration, including packaging, salary benchmarking, market rate reviews, bonuses and the legislative aspects of remuneration and employee benefits.

The unit applies to individuals who are human resource practitioners responsible for overseeing an organisation’s remuneration process.

Topics
  1. Update organisation’s remuneration strategy
  2. Coordinate remuneration and employee benefits strategy
  3. Review and update remuneration strategy

Upon successful completion of this unit, you will:

  • develop a remuneration strategy for at least two different occupational groups.

In the course of the above, you must:

  • manage remuneration and benefits according to all legislative and ethical requirements and operational policies
  • apply awards and agreements to remuneration processes
  • apply requirements of the Australian Taxation Office in relation to income tax, superannuation reporting, fringe benefits tax (FBT) and bonus payments.
Nominal hours = 60

BSBTEC404 Use digital technologies to collaborate in a work environment

This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.

The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.

Topics:
  1. Review existing digital technology use in the business
  2. Identify opportunities to implement digital technologies for workplace collaboration
  3. Implement and use digital technologies to collaborate in the workplace
Upon successful completion of this unit, you will:
  • plan and implement use of digital technology to collaborate in a work environment at least once.
In the course of the above, you must:
  • review business use of technology for collaboration and identify opportunities, priorities and risks associated with adopting new technologies according to organisational strategies
  • collect, analyse and present relevant information about digital applications
  • create and present a business case to relevant stakeholders for adopting new collaborative digital technologies
  • develop and communicate a plan to implement new ways of working collaboratively using digital technologies.
Nominal hours = 50

BSBHRM411 Administer performance development processes

This unit describes the skills and knowledge required to assist in the effective implementation of a performance development system and to facilitate employee performance. The unit applies to human resource officers, or people in similar roles, who work under the direction of a human resource manager.

Topics:

  1. Review performance development infrastructure
  2. Promote performance development system
  3. Recommend improvements to performance development system in response to collated data
Upon successful completion of this unit, you will:
  • promote the implementation of one performance development system for an organisation or work area.
In the course of the above, you must:
  • provide advice and information to employees on the benefits of effective performance management, and how it links with performance development
  • preview the performance development system
  • make recommendations for improvement
  • analyse the strengths and weaknesses of the performance development system.
Nominal hours = 40

BSBHRM412 Support employee and industrial relations

This unit describes the skills and knowledge required to communicate and implement employee relations (ER) and industrial relations (IR) policies and procedures to effectively represent organisations and employers.

The unit applies to individuals who work in support positions, assisting others in dealing with ER and IR conflicts and issues.

Topics: 
  1. Support preparation of Employee and Industrial Relations processes
  2. Support industrial relations
  3. Support employee relations
  4. Contribute to continuous improvement
Upon successful completion of this unit, you will: 
  • prepare and support ER (employee relations) and IR (industrial relations) processes for an organisation or work area, on at least two occasions.
In the course of the above, you must: 
  • locate information required to identify relevant legislation, agreements, policies and procedures
  • use effective communication techniques to support the resolution of simple workplace grievances and conflicts
  • provide accurate written and oral advice about industrial matters
  • use strategies to monitor and gather feedback on the implementation of industrial relations policies and procedures.
Nominal hours = 50

BSBHRM529 Coordinate separation and termination processes

This unit describes the skills and knowledge required to coordinate redeployment, resignation, retirement, dismissal and redundancy, including the conduct of exit interviews.

The unit applies to individuals who take responsibility for overseeing aspects of managing the voluntary and involuntary termination of employment.

Topics:
  1. Assist development of policies and procedures
  2. Coordinate separation and termination
  3. Coordinate exit interview process
Upon successful completion of this unit, you will:
  • assist development of at least three different policies and procedures to manage all aspects of employment separation and termination according to legislative and organisational requirements
  • on at least one occasion, coordinate the separation or termination of an employee.
In the course of the above, you must:
  • communicate effectively with employees to ensure they are aware of their rights and responsibilities
  • ensure staff have an appropriate skill-sets to conduct terminations
  • use data from exit interviews to suggest organisational improvements.
Nominal hours = 60

BSBHRM417 Support human resources functions and processes

This unit describes the skills and knowledge required to support work across a range of human resource functional areas.

The unit applies to individuals who require a broad understanding of human resource functions, associated policy frameworks and the administrative requirements to support these functions and policies.

Topics:
  1. Identify human resources functions
  2. Review policy and procedures frameworks
  3. Apply ethical framework
  4. Analyse human resource metrics
  5. Report outcomes of review and analysis
Upon successful completion of this unit, you will:
  • on at least two occasions, support key human resource functions and/or processes for an organisation or work area.
In the course of the above, you must:
  • use appropriate technology to collect and analyse workforce data.
Nominal hours = 50

BSBWHS411 Implement and monitor WHS policies, procedures and programs

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

Topics:

  1. Provide information to work team about WHS policies and procedures
  2. Implement and monitor work team consultative arrangements for managing WHS
  3. Implement and monitor organisational procedures for providing WHS training to work team
  4. Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks
  5. Implement and monitor organisational procedures for maintaining WHS records
Upon successful completion of this unit, you will:
  • Implement and monitor the work health and safety (WHS) policies, procedures and programs for one work area in an organisation.
In the course of the above, you must: 
  • Explain relevant WHS information clearly and accurately to work team 
  • Provide work team with access to WHS policies, procedures and programs in appropriate structure and language 
  • Implement and monitor procedures, according to WHS legislative and organisational requirements, for:
    • Consultation on and communication about WHS hazards and risks
    • WHS training needs and learning opportunities
    • WHS records 
    • Using WHS aggregate data relating to hazards and risk control. 
Nominal hours: 50 hours

BSBPMG430 Undertake project work

This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

The unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

Topics:
  1. Establish project parameters
  2. Develop project plan
  3. Administer and monitor project
  4. Finalise and review project
Upon successful completion of this unit, you will:
  • Undertake project work on a minor project or a section of a larger project.
In the course of the above, you must:
  • Confirm the quality of project outcomes according to expectations of the organisation
  • Consult and communicate with relevant stakeholders to generate input and engagement in planning, implementing and reviewing the project
  • Provide support to team members to enable them to achieve deliverables and to transition them as appropriate at completion of the project.
Nominal hours = 60

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit Written
Activities
Virtual Classroom/Roleplay Scenario/
Case study
Project/
Report
BSBHRM415 Coordinate recruitment and onboardingWritten ActivitiesVirtual ClassroomProject/Report
BSBWRT411 Write complex documentsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBXCM401 Apply communication strategies in the workplaceWritten ActivitiesVirtual ClassroomScenario/Case StudyProject/Report
BSBHRM413 Support the learning and development of teams and individualsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBHRM528 Coordinate remuneration and employee benefitsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBTEC404 Use digital technologies to collaborate in a work environmentWritten ActivitiesVirtual ClassroomProject/Report
BSBHRM411 Administer performance development processesWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBHRM412 Support employee and industrial relationsVirtual ClassroomProject/Report
BSBHRM529 Coordinate separation and termination processesWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBHRM417 Support human resources functions and processesWritten ActivitiesScenario/Case StudyProject/Report
BSBWHS411 Implement and monitor WHS policies, procedures and programsVirtual ClassroomScenario/Case StudyProject/Report
BSBPMG430 Undertake project workVirtual ClassroomScenario/Case StudyProject/Report

We provide you with up to twelve (12) months to complete this course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements
  • Be at least 18 years old or have completed Year 12 if enrolling in a Diploma

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answers to your questions quickly and easily using the FAQs.
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