BSB40520 Certificate IV in Leadership and Management

BSB40520 Certificate IV in Leadership and Management

BSB40520 Certificate IV in Leadership and Management

Units of Competency

4 stages of 3 units = 12 units in total

Course Access

4 months access for each stage = 16 months in total

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

Professional development is a gift that keeps on giving

Gift yourself with learning and enjoy its rewards for your career


This is the latest release BSB40520 Certificate IV in Leadership and Management qualification, that supersedes BSB42015 Certificate IV in Leadership and Management

Is it time for you to move into a position where you will be providing leadership, guidance and support to others? Gain the essential skills of supervision, team building, delegating and conflict resolution with the BSB40520 Certificate IV in Leadership and Management. This course is ideal for those who have developed existing supervisory skills on the job and want formal recognition of these achievements

In these increasingly competitive and fast-changing times, leaders and managers have a major responsibility to ensure that teams deliver quality services and products. They play a significant role in the success of their organisation. With this qualification, you can learn the skills needed to take on the leadership role and perform effectively in the workplace.

The purpose of this powerful and challenging qualification is to develop your skills and knowledge to move forward in your career. You will learn to demonstrate leadership and lead effective workplace relationships, facilitate a team, apply communication strategies and critical thinking practices. You will also learn to build business relationships, coordinate operational plans and undertake project work.

Explore many career pathways made possible with this course!


The middle of the range of salaries earned by graduates of this course starting their first ever full-time job after graduating is $63,900.


Career Pathways

  • Supervisors
  • Team Leaders or Assistants
  • Coordinator
  • Project Assistants
  • Office Managers
This course is divided into stages to ensure the study load and course price is easily manageable for all students. To be eligible for the continuing stage discount, which will be Stage 2 – 10% off, Stage 3 – 20% off, Stage 4 – 30% off, you must purchase and enrol in your next stage within 1 month of having your Statement of Attainment issued.

BSBLDR411 Demonstrate leadership in the workplace
BSBPMG430 Undertake project work
BSBWRT411 Write complex documents

BSBLDR413 Lead effective workplace relationships
BSBPEF502 Develop and use emotional intelligence
BSBWHS411 Implement and monitor WHS policies, procedures and programs

BSBCRT411 Apply critical thinking to work practices
BSBTWK401 Build and maintain business relationships
BSBXCM401 Apply communication strategies in the workplace

Stage 4

BSBOPS402 Coordinate business operational plans
BSBOPS403 Apply business risk management processes
BSBXTW401 Lead and facilitate a team

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

We provide you with up to four (4) months to complete each stage. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Total Nominal hours : 595


Stage Full Stage Prices Continuing Stage
1 $690 $690
2 $690 $621 10% OFF
3 $690 $552 20% OFF
4 $690 $483 30% OFF
Total $2,760 $2,346 SAVE $414


Stage Full Stage Prices Continuing Stage
1 $740 Initial payment $200 then $108 x 5 fortnightly payments $740 Initial payment $200 then $108 x 5 fortnightly payments
2 $740 Initial payment $200 then $108 x 5 fortnightly payments $671 Initial payment $200 then $94.2 x 5 fortnightly payments 10% OFF
3 $740 Initial payment $200 then $90 x 6 fortnightly payments $602 Initial payment $200 then $80.40 x 5 fortnightly payments 20% OFF
4 $740 Initial payment $200 then $90 x 6 fortnightly payments $533 Initial payment $200 then $66.60 x 5 fortnightly payments 30% OFF

* Continuing stage discount only applies when the next stage is purchased within 1 month of completing the previous stage.


There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answers to your questions quickly and easily using the FAQs.
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