BSB42618 Certificate IV in New Small Business

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BSB42618 Certificate IV in New Small Business


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$1,433.60

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BSB42618 Certificate IV in New Small Business

$1,433.60

Quantity
TOTAL: $1,892.00 $1,513.60 over 5 months
Initial Payment: $200.00
Succeeding Payments: $131.36 X 10 fortnightly payments

Units of Competency

10

Course Access

Your course access period will end on 18th March 2022

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

Career Courses to Get You Job Ready

Over 70 Courses for Your Professional Development

CHOOSE YOUR COURSE

The Business Services training package has been updated. Students are advised that this superseded version of this course will expire in April 2022. Your course access period will end on 18th March 2022. There will be no extensions or hold granted and no exceptions.

Although this qualification is superseded, it remains nationally recognised and it is equivalent to the new BSB40320 Certificate IV in Entrepreneurship and New Business. Many units in this qualification are equivalent and can be accepted as credit transfers if you choose to enrol in the new version of the qualification at a later date.

Get 20% OFF when you enrol this month! See website terms and conditions for details.

This Nationally Recognised qualification is perfect for someone who is currently running a business or who wants to be a small business owner, small business operator, retail manager/operator or a home business owner.

The BSB42618 Certificate IV in New Small Business will help you shape your dreams of running your own business into rock-solid reality, acting as a guide for each step of the way.

This qualification covers a vast array of skills used to develop a sound understanding of business requirements in today’s competitive environment. It reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of small business contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources.

This qualification is suitable for those establishing a small business who use well developed skills and a broad knowledge base to solve a range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others.

It is also useful for senior employees, primary producers, trade professionals, bookkeepers, and anyone else who needs to learn entrepreneurial skills.

Career Opportunities

  • Small Business Manager
  • Small Business Operator
  • Retail Manager
  • Small Business Owner
  • Project Coordinator
  • Entrepreneur

BSBRES411 Analyse and present research information

This unit describes the skills and knowledge required to gather, organise, analyse and present workplace information using available systems and sources. This includes identifying research requirements and sources of information, applying information to a set of facts, evaluating the quality and reliability of the information, and preparing and producing reports.

It applies to individuals in roles in which they are required to apply their broad knowledge of the work environment to analysis and research tasks, evaluate information from a variety of sources and apply solutions to a range of predictable and unpredictable problems.

Topics:
  1. Identify reliable sources of research information
  2. Analyse and synthesise research information
  3. Present research information
Upon successful completion of this unit, you will:
  • identify research requirements and objectives
  • gather, organise and present research information
  • communicate effectively with research stakeholders to clarify requirements
  • maintain and handle information and documents systematically and securely
  • preparing reports on research findings including:
    • recommendations based on the analysis of research information
    • clear and justified assumptions and conclusions
    • use of efficient and reliable research methods
  • analyse, evaluate and interpret research information to support organisational activities
Demonstrate knowledge of:
  • organisational policies and procedures relating to:
    • the access of digital information
    • the storage/transmission of information
    • legal and ethical obligations relating to workplace information
  • concepts related to research and analysis including reliability and validity
  • research processes and strategies to identify new sources (online and print) of information and efficient and effective use
Nominal Hours: 40

BSBREL401 Establish networks

This unit describes the skills and knowledge required to develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers.

It applies to individuals with a broad knowledge of networking and negotiation who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

Topics:
  1. Develop and maintain business networks
  2. Establish and maintain business relationships
  3. Promote the relationship
Upon successful completion of this unit, you will:
  • identify and use networking opportunities
  • maintain records of relevant contacts
  • use written and verbal communication skills to establish, cultivate and promote professional business relationships
  • use feedback to improve promotional activities
Demonstrate knowledge of:
  • strategies for establishing and maintaining business relationships
  • relevant networks, organisations, agencies, associations or individuals
  • the principles and techniques needed to negotiate positive outcomes
  • client or organisational policies, plans and procedures relevant to business relationships
  • methods for obtaining feedback on promotional activities
Nominal Hours: 35

BSBSMB401 Establish legal and risk management requirements of small business

This unit describes the skills and knowledge required to identify and comply with all regulations affecting the business. It applies to individuals operating a small business who use analytical skills to interpret legislation and regulations and develop procedures to manage compliance.

Topics:
  1. Identify and implement business legal requirements
  2. Comply with legislation, codes and regulatory requirements
  3. Negotiate and arrange contracts
  4. Identify and treat business risks
Upon successful completion of this unit, you will:
  • demonstrate a systematic approach to identifying, managing and meeting legal and regulatory requirements, specifically in regard to WHS, business registration and environmental requirements
  • ensure compliance, by:
    • following taxation and industrial relations principles
    • updating and maintaining legal documents
    • investigating areas of non-compliance
    • monitoring provision of products and services
    • taking corrective action where necessary
  • negotiate and arrange contracts, including:
    • seeking legal advice
    • investigating procurement rights
    • identifying options of leasing or ownership of business premises
  • identify, assess and treat risks specific to the business including:
    • prioritising risks with highest probability of occurrence and greatest negative impact on the business
    • identifying insurance requirements
Demonstrate knowledge of:
  • business registration and licensing requirements
  • government legislative requirements relating to the specific business operation
  • creation and termination of relevant legal contracts
  • relevant cultural differences and legal implications
  • legal rights and obligations of alternative ownership structures
  • record keeping to meet minimum legal and taxation requirements
  • relevant consumer legislation and industry codes of practice
  • key steps in the risk management process
  • relevant insurance requirements and products
Nominal hours = 60 hours

BSBSMB404 Undertake small business planning

This unit describes the skills and knowledge required to research and develop an integrated business plan for achieving business goals and objectives.

It applies to individuals who operate a small business that operates independently, or as part of a larger organisation. Individuals in this role interpret business information and numerical data competently.

Topics:
  1. Identify elements of the business plan
  2. Develop a business plan
  3. Develop strategies for minimising risks
Upon successful completion of this unit, you will:
  • develop a business plan which provides for finance, marketing and provision of products or services to facilitate all business goals and objectives
  • identify and plan all work health and safety (WHS) and duty of care responsibilities
  • identify and assess internal and external risks to the business
  • develop risk management strategies including a contingency plan for non-conformance
Demonstrate knowledge of:
  • government legislative requirements relating to business operation, especially in regard to WHS and environmental issues, equal employment opportunity, industrial relations and anti-discrimination
  • methods of evaluation
  • WHS responsibilities and procedures for identifying hazards relevant to the business
  • planning processes
  • preparation of a business plan
  • principles of risk management relevant to small business planning
  • common risks particular to the small business type or industry
  • reasons for, and benefits of, business planning
  • relevant industry codes of practice
  • setting goals and objectives
  • types of business planning – feasibility studies; strategic, operational, financial and marketing planning
Nominal Hours: 50

BSBSMB421 Manage small business finances

This unit describes the skills and knowledge required to implement and review financial management strategies on a regular basis, including by using new and emerging digital technologies.

It applies to individuals who operate a small business that stands alone, or that is part of a department within a larger organisation. Individuals in this role interpret financial reports and other numerical data to develop financial management strategies.

Topics:
  1. Implement financial strategy
  2. Monitor financial performance
Upon successful completion of this unit, you will:
  • manage the business according to financial goals, including:
    • adhering to legal requirements
    • produce relevant financial projections, including cash flow estimates
    • secure and manage business capital
    • defining strategies for debt collection and contingencies for debtors
    • managing cash flow
    • defining key performance indicators
    • communicating with relevant people
    • seeking specialist services where required
  • monitor the business against financial plan and make changes as required
  • identify opportunities to implement new and emerging digital technologies to support the financial management of the business.
Demonstrate knowledge of:
  • benchmarking
  • financial decision-making relevant to the business
  • significant financial indicators
  • purposes of financial reports
  • balance sheet preparation and interpretation
  • debt collection procedures or strategies
  • profit and loss statement preparation and interpretation
  • stock records and stock control relevant to the business.
Nominal Hours: 60

BSBSMB403 Market the small business

This unit describes the skills and knowledge required to monitor and improve business performance via a clear marketing strategy integrated into the business plan.

It applies to individuals who operate a small business independently or within a larger organisation. Individuals in this role analyse and interpret market data.

Topics:
  1. Develop marketing strategies
  2. Determine a marketing mix for the business
  3. Implement marketing strategies
  4. Monitor and improve marketing performance
Upon successful completion of this unit, you will:
  • determine marketing activity focus in line with objectives of the business plan
  • evaluate customer base
  • understand what is ethically and culturally appropriate
  • determine a marketing mix according to market and business needs, including:
    • ability to optimise sales and profit
    • ability to evaluate costs and benefits
    • determine customer needs and promotional activities
  • determine marketing strategies, including briefing appropriate personnel on their responsibilities
  • identify marketing opportunities in the digital environment
  • develop approaches to engage, respond and monitor customers in the digital space
  • monitor and evaluate activities and performance, and correct performance gaps
  • consult and communicate effectively with relevant people
  • research and monitor ongoing changes and improvements
Demonstrate knowledge of:
  • industry market trends
  • performance evaluation methods
  • methods of analysing costs and benefits of marketing strategies
  • methods of developing marketing objectives and marketing mix
  • current digital devices, platforms and technologies for effectiveness in achieving marketing objectives
  • methods of monitoring customer satisfaction
  • relevant market analysis and research
  • relevant marketing concepts and methods
Nominal Hours: 50

BSBMKG413 Promote products and services

This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation’s products and services.

It applies to individuals with a broad knowledge of the promotion of products and services specific to an organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

Topics:
  1. Plan promotional activities
  2. Coordinate promotional activities
  3. Review and report on promotional activities
Upon successful completion of this unit, you will:
  • identify the context for the promotional activities including:
    • relevant legislation/regulations
    • organisation's goals, objectives, systems, policies and procedures
    • budget and timelines
    • marketing needs and, if defined, marketing plans
    • objectives of the promotional activities
  • consult with relevant stakeholders to plan promotional activities to meet objectives, budget and timelines
  • coordinate promotional activities including:
    • allocation of personnel, roles and responsibilities
    • sourcing other resources and promotional products as appropriate
    • use of networks and relationships
  • analyse feedback and data to evaluate the effectiveness of planning processes and promotional activities and make recommendations on future directions of promotional activities
Demonstrate knowledge of:
  • the legislative and regulatory context of the organisation as relevant to the marketing plan
  • the planning processes for organising promotional activities
  • the organisation's marketing objectives and how they support the overall business objectives
  • how common promotional activities could be used to support the marketing objectives with reference to:
    • advertising
    • client functions
    • employee functions
    • media announcements
    • product launches
    • web pages
Nominal Hours: 40

BSBPMG522 Undertake project work

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

The unit does not apply to specialist project managers. For specialist project managers, the other units of competency in the project management field (BSBPMG) will be applicable.

Topics:
  1. Define project
  2. Develop project plan
  3. Administer and monitor project
  4. Finalise project
  5. Review project
Upon successful completion of this unit, you will:
  • define the parameters of the project including:
    • project scope
    • project stakeholders, including own responsibilities
    • relationship of project to organisational objectives and other projects
    • reporting requirements
    • resource requirements
  • use project management tools to develop and implement a project plan including:
    • deliverables
    • work breakdown
    • budget and allocation of resources
    • timelines
    • risk management
    • record keeping and reporting
  • consult and communicate with relevant stakeholders to generate input and engagement in planning, implementing and reviewing the project
  • provide support to team members to enable them to achieve deliverables and to transition them as appropriate at completion of the project
  • finalise the project including documentation, sign-offs and reporting
  • review and document the project outcomes
Demonstrate knowledge of:
  • project management tools and how they contribute to a project
  • types of documents and other sources of information commonly used in defining the parameters of a project
  • processes for identifying and managing risk in a project
  • organisation’s mission, goals, objectives and operations and how the project relates to them
  • organisation’s procedures and processes that are relevant to managing a project including:
    • lines of authority and approvals
    • quality assurance
    • human resources
    • budgets and finance
    • record keeping
    • reporting
  • legislative and regulatory context of the organisation in relation to project work, including work health and safety (WHS) requirements
Nominal Hours: 60

BSBCUS401 Coordinate implementation of customer service strategies

This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.

It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others.

Topics:
  1. Advise on customer service needs
  2. Support implementation of customer service strategies
  3. Evaluate and report on customer service
Upon successful completion of this unit, you will:
  • identify the needs and priorities of the organisation in delivering services to customers
  • diagnose problems in delivery of customer service
  • respond to and report on customer feedback and complaints
  • review client satisfaction using verifiable data
  • consult and communicate effectively with relevant people
  • develop and implement strategies and methods to improve customer service delivery including:
    • budgeting
    • promotion to staff
    • documentation and follow up
Demonstrate knowledge of:
  • principles of customer service
  • sources of information and techniques for identifying customer needs and reviewing customer satisfaction
  • organisational business structure, products and services related to customer service
  • product and service standards and best practice models
Nominal hours = 40 hours

BSBITU402 Develop and use complex spreadsheets

This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.

It applies to individuals employed in a range of work environments who require skills in creation of complex spreadsheets to store and retrieve data. They may work as individuals providing administrative support within an enterprise, or may be independently responsible for designing and working with spreadsheets relevant to their own work roles.

Topics:
  1. Prepare to develop spreadsheet
  2. Develop a linked spreadsheet solution
  3. Automate and standardise spreadsheet operation
  4. Use spreadsheets
  5. Represent numerical data in graphic form
Upon successful completion of this unit, you will:
  • follow organisational and safe work practices including:
    • ergonomic requirements
    • energy and resource conservation techniques
  • adhere to organisational requirements for:
    • ensuring consistency of style, design and layout
    • saving and printing documents within designated timelines
    • naming and storing documents
  • adhere to identified or task requirements when producing documents including:
    • editing macros and automating some tasks
    • using appropriate templates
    • creating graphs to represent data
    • resolve issues by referring to user documentation and online help
    • use appropriate data storage options
    • evaluate tasks to improve efficiency
    • apply knowledge of functions and features of contemporary computer applications
    • communicate with relevant personnel
Demonstrate knowledge of:
  • advanced functions of spreadsheet software applications
  • the impact of formatting and design on presentation and readability of data
  • organisational requirements for ergonomics, work periods and breaks, and conservation techniques
Nominal hours = 50 hours

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

The type of assessment used in each unit is listed below.

Unit Written
Activities
Virtual
Classroom
Scenario/
Case study
Project/
Report
BSBRES411 Analyse and present research informationVirtual Classroom
BSBREL401 Establish networksWritten ActivitiesVirtual ClassroomProject/Report
BSBSMB401 Establish legal and risk management requirements of small businessWritten ActivitiesScenario/Case StudyProject/Report
BSBSMB404 Undertake small business planningWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBSMB421 Manage small business financesVirtual ClassroomScenario/Case Study
BSBSMB403 Market the small businessWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBMKG413 Promote products and servicesVirtual ClassroomScenario/Case StudyProject/Report
BSBPMG522 Undertake project work Virtual ClassroomScenario/Case StudyProject/Report
BSBCUS401 Coordinate implementation of customer service strategiesWritten ActivitiesVirtual ClassroomScenario/Case StudyProject/Report
BSBITU402 Develop and use complex spreadsheetsWritten ActivitiesVirtual ClassroomScenario/Case Study

Your course access period will end on 18th March 2022. There will be no extensions or hold granted and no exceptions.

The course is self-paced so the hours of study vary from student to student and are influenced by many factors including the amount of time you are able to dedicate to your studies. That is why we give you ample course access and all the support you need. The rest is up to you!

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answer to your questions quickly and easily using the FAQs.
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