BSBPMG511 Manage project scope

Upon successful completion of this unit, you will:

• complete project authorisation activities
• collaborate with stakeholders to produce a scope-management plan
• implement scope-management plan according to procedures
• review and document scope-management implementation and recommend improvements

Demonstrate knowledge of:

• components of a project scope-management plan
• factors likely to impact the project scope
• formal change-control processes
• methods for measuring work outcomes and progress against plans
• methods for segmenting and documenting a work breakdown structure
• problem areas likely to be encountered in scope management
• procedures for reporting scope change
• project life cycle and the significance of scope management
• project management tools used for managing scope
• roles and responsibilities of project manager in relation to project planning
• types of project initiation documentation

BSBPMG512 Manage project time

Upon successful completion of this unit, you will:

• develop a project schedule using project management tools and techniques
• implement, analyse and monitor a project schedule
• conduct a review of project scheduling and recommend improvements for the future

Demonstrate knowledge of:

• estimation techniques to determine task duration and resource effort
• procedures for identifying critical path
• procedures for managing project baselines, establishment and variance
• project life cycle phases and describe each phase
• best-practice time management methodologies, their capabilities, limitations, applications and outcomes
• key tools for project scheduling
• work breakdown structures and application to project schedules

BSBPMG513 Manage project quality

Upon successful completion of this unit, you will:

• work with others to decide a project’s quality requirements
• document a quality-management plan
• implement quality control and assurance processes for a defined project using a range of tools and methodologies
• review outcomes and recommend process improvements

Demonstrate knowledge of:

• quality management theory
• relevant standards that apply in the organisation
• quality assurance and control techniques, key tools and methodologies
• roles and responsibilities of quality management personnel
• methods for managing continuous improvement

BSBPMG514 Manage project cost

Upon successful completion of this unit, you will:

• work closely with others to determine resources against budgetary frameworks
• prepare a budget and cost-management plan for a project
• monitor costs across a project’s life cycle including solving cost variations and analysing possible alternatives
• record expenditure, create accurate financial reports and review cost-management processes

Demonstrate knowledge of:

• appropriate budgeting processes, tools and techniques
• methods and tools for costing and cost analysis
• strategies for managing costs and their application in different situations
• processes for reviewing costs against outcomes
• key organisational policies and procedures applicable to this role

BSBPMG515 Manage project human resources

Upon successful completion of this unit, you will:

• plan and allocate human resources to a project
• identify and organise project personnel training and development
• manage project personnel to achieve project outcomes
• apply human resource management (HRM) methods, techniques and tools to the project

Demonstrate knowledge of:

• human resource management (HRM) methods, techniques and tools
• strategies for managing project human resources and their application to different situations
• processes used to measure individuals’ performance against agreed criteria
• techniques for managing and improving performance

BSBPMG516 Manage project information and communication

Upon successful completion of this unit, you will:

• develop a communication management plan and an information system for a specific project
• implement a project information system with a systematic approach to storage, searching, retrieval and archiving of relevant information
• implement and maintain communication processes
• review project outcomes and document suggestions for improvements to managing project information and communication for future projects

Demonstrate knowledge of:

• alternative communication methods and media and their application on various projects
• effective project-management information systems and their various applications
• methods used to evaluate information systems and communication processes

BSBPMG517 Manage project risk

Upon successful completion of this unit, you will:

• conduct effective risk management for a project of sufficient complexity to demonstrate the full range of performance requirements
• apply risk management techniques, strategies and tools

Demonstrate knowledge of:

• project risks in a range of risk categories
• key components of a risk management plan
• industry sector risk classifications and relate these to different risk contexts
• organisational and industry standard risk frameworks
• the characteristics, techniques and appropriate applications of quantitative and qualitative risk management techniques and approaches

BSBPMG521 Manage project integration

Upon successful completion of this unit, you will:

• work closely with others to integrate all project management functions across a project life cycle according to organisational objectives
• negotiate with internal and external stakeholders
• create accurate project management documentation
• make suggestions for improvements to managing project integration in the future

Demonstrate knowledge of:

• project governance models
• a range of methodologies to break project objectives into achievable project deliverables
• role of project life cycle stages, phases and structures relevant to industry and project context
• the appropriate organisational documentation for recording strategies and goals for integration processes

BSBWOR502 Lead and manage team effectiveness

Upon successful completion of this unit, you will:

• use leadership techniques and strategies to facilitate team cohesion and work outcomes including:
  • encouraging and fostering shared understanding of purpose, roles and responsibilities
  • identifying and resolving problems
  • providing feedback to encourage, value and reward others
  • modelling desired behaviour and practices
• develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities
• establish processes to address issues and resolve performance issues
• support team to meet expected performance outcomes including providing formal and informal learning opportunities as needed
• develop performance plans with key performance indicators (KPIs), outputs and goals for individuals or the team which incorporate input from stakeholders
• communicate effectively with a range of stakeholders about team performance plans and team performance
• facilitate two-way flow of information between team and management relevant to team performance
• evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders

Demonstrate knowledge of:

• how group dynamics can support or hinder team performance
• strategies that can support team cohesion, participation and performance
• strategies for gaining consensus
• issue resolution strategies

BSBMGT516 Facilitate continuous improvement

Upon successful completion of this unit, you will:

• facilitate effective contributions to and communications about continuous improvement processes and outcomes
• address sustainability requirements
• incorporate mentoring, coaching and other support to enable people to participate effectively in continuous improvement processes
• capture insights, experiences and ideas for improvements and incorporate them into the organisation's knowledge management systems and future planning

Demonstrate knowledge of:

• how systems and procedures can support effective continuous improvement
• how continuous improvement systems and processes relate to other business systems and requirements including, knowledge management, quality, performance management and sustainability

BSBADM502 Manage meetings

Upon successful completion of this unit, you will:

• apply conventions and procedures for formal and informal meetings including:
  • developing and distributing agendas and papers
  • identifying and inviting meeting participants
  • organising and confirming meeting arrangements
  • running the meeting and following up
• organise, take part in and chair a meeting
• record and store meeting documentation
• follow organisational policies and procedures

• meeting terminology, structures, arrangements
• responsibilities of the chairperson and explain group dynamics in relation to managing meetings
• options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams
• the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas