BSBWOR501 Manage personal work priorities and professional development
Upon successful completion of this unit, you will:
- use business technology to create and use systems and processes to organise and prioritise tasks and commitments
- measure and maintain personal work performance including assessing competency against competency standards and seeking feedback
- maintain an appropriate work-life balance to manage personal health and stress
- participate in networks
- develop a personal development plan which includes career objectives and an action plan
- develop new skills
Demonstrate knowledge of:
- principles and techniques involved in the management and organisation of:
- performance measurement
- personal behaviour, self-awareness and personality traits identification
- a personal development plan
- personal goal setting
- time
- management development opportunities and options for self
- methods for achieving a healthy work-life balance
- organisation's policies, plans and procedures
- types of learning style/s and how they relate to the individual
- types of work methods and practices that can improve personal performance
BSBPMG511 Manage project scope
Upon successful completion of this unit, you will:
- complete project authorisation activities
- collaborate with stakeholders to produce a scope-management plan
- implement scope-management plan according to procedures
- review and document scope-management implementation and recommend improvements
Demonstrate knowledge of:
- components of a project scope-management plan
- factors likely to impact the project scope
- formal change-control processes
- methods for measuring work outcomes and progress against plans
- methods for segmenting and documenting a work breakdown structure
- problem areas likely to be encountered in scope management
- procedures for reporting scope change
- project life cycle and the significance of scope management
- project management tools used for managing scope
- roles and responsibilities of project manager in relation to project planning
- types of project initiation documentation
BSBPMG512 Manage project time
Upon successful completion of this unit, you will:
- develop a project schedule using project management tools and techniques
- implement, analyse and monitor a project schedule
- conduct a review of project scheduling and recommend improvements for the future
Demonstrate knowledge of:
- estimation techniques to determine task duration and resource effort
- procedures for identifying critical path
- procedures for managing project baselines, establishment and variance
- project life cycle phases and describe each phase
- best-practice time management methodologies, their capabilities, limitations, applications and outcomes
- key tools for project scheduling
- work breakdown structures and application to project schedules
BSBPMG513 Manage project quality
Upon successful completion of this unit, you will:
- work with others to decide a project’s quality requirements
- document a quality-management plan
- implement quality control and assurance processes for a defined project using a range of tools and methodologies
- review outcomes and recommend process improvements
Demonstrate knowledge of:
- quality management theory
- relevant standards that apply in the organisation
- quality assurance and control techniques, key tools and methodologies
- roles and responsibilities of quality management personnel
- methods for managing continuous improvement
BSBPMG514 Manage project cost
Upon successful completion of this unit, you will:
- work closely with others to determine resources against budgetary frameworks
- prepare a budget and cost-management plan for a project
- monitor costs across a project’s life cycle including solving cost variations and analysing possible alternatives
- record expenditure, create accurate financial reports and review cost-management processes
Demonstrate knowledge of:
- appropriate budgeting processes, tools and techniques
- methods and tools for costing and cost analysis
- strategies for managing costs and their application in different situations
- processes for reviewing costs against outcomes
- key organisational policies and procedures applicable to this role
BSBPMG515 Manage project human resources
Upon successful completion of this unit, you will:
- plan and allocate human resources to a project
- identify and organise project personnel training and development
- manage project personnel to achieve project outcomes
- apply human resource management (HRM) methods, techniques and tools to the project
Demonstrate knowledge of:
- human resource management (HRM) methods, techniques and tools
- strategies for managing project human resources and their application to different situations
- processes used to measure individuals’ performance against agreed criteria
- techniques for managing and improving performance
BSBPMG516 Manage project information and communication
Upon successful completion of this unit, you will:
- develop a communication management plan and an information system for a specific project
- implement a project information system with a systematic approach to storage, searching, retrieval and archiving of relevant information
- implement and maintain communication processes
- review project outcomes and document suggestions for improvements to managing project information and communication for future projects
Demonstrate knowledge of:
- alternative communication methods and media and their application on various projects
- effective project-management information systems and their various applications
- methods used to evaluate information systems and communication processes
BSBPMG517 Manage project risk
Upon successful completion of this unit, you will:
- conduct effective risk management for a project of sufficient complexity to demonstrate the full range of performance requirements
- apply risk management techniques, strategies and tools
Demonstrate knowledge of:
- project risks in a range of risk categories
- key components of a risk management plan
- industry sector risk classifications and relate these to different risk contexts
- organisational and industry standard risk frameworks
- the characteristics, techniques and appropriate applications of quantitative and qualitative risk management techniques and approaches
BSBPMG521 Manage project integration
Upon successful completion of this unit, you will:
- work closely with others to integrate all project management functions across a project life cycle according to organisational objectives
- negotiate with internal and external stakeholders
- create accurate project management documentation
- make suggestions for improvements to managing project integration in the future
Demonstrate knowledge of:
- project governance models
- a range of methodologies to break project objectives into achievable project deliverables
- role of project life cycle stages, phases and structures relevant to industry and project context
- the appropriate organisational documentation for recording strategies and goals for integration processes
BSBWOR502 Lead and manage team effectiveness
Upon successful completion of this unit, you will:
- use leadership techniques and strategies to facilitate team cohesion and work outcomes including:
- encouraging and fostering shared understanding of purpose, roles and responsibilities
- identifying and resolving problems
- providing feedback to encourage, value and reward others
- modelling desired behaviour and practices
- develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities
- establish processes to address issues and resolve performance issues
- support team to meet expected performance outcomes including providing formal and informal learning opportunities as needed
- develop performance plans with key performance indicators (KPIs), outputs and goals for individuals or the team which incorporate input from stakeholders
- communicate effectively with a range of stakeholders about team performance plans and team performance
- facilitate two-way flow of information between team and management relevant to team performance
- evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders
Demonstrate knowledge of:
- how group dynamics can support or hinder team performance
- strategies that can support team cohesion, participation and performance
- strategies for gaining consensus
- issue resolution strategies
BSBMGT516 Facilitate continuous improvement
Upon successful completion of this unit, you will:
- facilitate effective contributions to and communications about continuous improvement processes and outcomes
- address sustainability requirements
- incorporate mentoring, coaching and other support to enable people to participate effectively in continuous improvement processes
- capture insights, experiences and ideas for improvements and incorporate them into the organisation's knowledge management systems and future planning
Demonstrate knowledge of:
- how systems and procedures can support effective continuous improvement
- how continuous improvement systems and processes relate to other business systems and requirements including, knowledge management, quality, performance management and sustainability
BSBWHS506 Contribute to developing, implementing and maintaining WHS management systems
Upon successful completion of this unit, you will:
- developing, implementing, reviewing and improving a Work Health and Safety management system (WHSMS) for an organisation
- developing work health and safety (WHS) policy and gaining commitment to the WHSMS
- consultation and communications processes
- developing and implementing a WHS plan
- measuring and evaluating WHS performance
Demonstrate knowledge of:
- the key elements of a WHSMS
- barriers to WHSMS implementation and strategies to remove them
- the benefits to an organisation of having return-to-work and injury management integrated into the WHSMS
- essential content of a WHS improvement action plan
- legislative requirements for WHS information and data, and consultation
- the nature of information and data that provide valid and reliable measures of performance of WHS management processes
- relevant Commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material, and other relevant publications
- a range of commonly used WHSMS and the associated WHSMS certification standards
- requirements for recordkeeping that address WHS, privacy and other relevant legislation
- the roles and responsibilities of individuals and parties under WHS legislation
- WHS positive performance indicators
