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BSB50618 Diploma of Human Resources Management & BSB50415 Diploma of Business Administration

BSB50618 Diploma of Human Resources Management & BSB50415 Diploma of Business Administration


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Units of Competency

14

Course Access

18

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

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*Not applicable with any other offer. Offer ends 31/05/21.
See Terms and Conditions for further details.

We are no longer accepting enrolments into this double Diploma course. You may still enrol in a single Diploma. See Diploma courses here.

Each of our diploma courses allows you to learn and be assessed in our simulated workplace using the tools and documentation of current industry practices.

BSB50618 Diploma of Human Resources Management

The BSB50618 Diploma of Human Resources Management presents the perfect opportunity to explore the intricacies of workforce management. More and more companies recognise the way human resource management skills can be an asset to any organisation.

Upon successful completion of the BSB50618 Diploma of Human Resources Management, you would have built on your work experience through the acquisition of the appropriate academic theories involved in human resource management; explored the background theory that substantiates and supports human resource management’s contribution to organisational effectiveness; developed skills that are essential in practising HR management with professionalism; applied these skills to practical problem solving on the job, or through our simulated workplace; increased your awareness of human resource management activities, functions and relationships to other departments in an organisation; and explored how human resources contributes to the achievement of corporate objectives.

BSB50415 Diploma of Business Administration

The BSB50415 Diploma of Business Administration provides learning content relevant in the current business field for both administration and clerical personnel. The skills you gain from this business course will prepare you for a range of administrative careers, including office manager, senior executive assistant, personal assistant, and administrator. If you are already working in administration, this qualification may help you secure a promotion and move on to higher-level roles.

You will gain the skills and knowledge required to work at supervisory and office manager level. The following are just some of the skills you will acquire: manage meetings and conference, plan or review administration systems, manage payroll services, set standards for business documents, manage quality customer service, design and develop complex text documents.

Career Opportunities

  • Administration Manager
  • General Office Manager
  • Office Manager
  • Human Resources Adviser
  • Human Resources and Change Manager
  • Human Resources Consultant
  • Human Resources Manager

BSBHRM506 Manage recruitment selection and induction processes

This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures.

It applies to individuals or human resource personnel who take responsibility for managing aspects of selecting new staff and orientating those staff in their new positions. It is not assumed that the individual will be directly involved in the selection processes themselves, although this may well be the case.

Topics:
  1. Develop recruitment, selection and induction policies and procedures
  2. Recruit and select staff
  3. Manage staff induction
Upon successful completion of this unit, you will:
  • develop or critically analyse a policy and procedures framework for recruitment, selection and induction
  • identify the need for recruitment
  • prepare and oversee appropriate documentation required for recruitment
  • select and advise job applicants appropriately
  • manage the induction process
  • comply with relevant legislation and organisational requirements
Demonstrate knowledge of:
  • recruitment and selection methods, including assessment centres
  • the concept of outsourcing
  • the purpose of employee contracts and industrial relations
  • relevant legislation, regulations, standards and codes of practice that may affect recruitment, selection and induction
  • why terms and conditions of employment are an important aspect of recruitment
  • the relevance of psychometric and skills testing programs to recruitment
Nominal hours = 60 hours

BSBHRM512 Develop and manage performance management processes

This unit describes the skills and knowledge required to develop and facilitate implementation of performance management processes and to coordinate individual or group learning and development to encourage effective employee performance.

This unit applies to individuals who are authorised to establish effective performance management processes for an organisation and who may have staff reporting to them.

Topics:
  1. Develop integrated performance-management processes
  2. Facilitate the implementation of performance-management processes
  3. Coordinate individual or group learning and development
Upon successful completion of this unit, you will:
  • develop, implement, monitor and review an organisational performance management process which supports business goals including analysing the organisational strategic and operational plan
  • design methods for the development of key performance indicators and formal performance management sessions by line managers
  • consult with stakeholders to gain support
  • design, develop, coordinate and implement individual and group learning and development
  • train line managers and other relevant people to manage performance
  • provide support to line managers to effectively manage performance issues, including dispute resolution and termination of employment
  • develop approaches to improve performance and address identified performance gaps
Demonstrate knowledge of:
  • characteristics of a learning organisation
  • policies and legislation relevant to performance management
  • grievance procedures
  • models for giving feedback and options for skill development
  • options in the design of performance management processes
  • role of performance management in relation to broader human resources and business objectives
Nominal hours = 60 hours

BSBHRM507 Manage separation or termination

This unit describes the skills and knowledge required to deal with redeployment, resignation, retirement, dismissal and redundancy, including the conduct of exit interviews.

It applies to individuals who take responsibility for overseeing aspects of managing the voluntary and involuntary termination of employment.

Topics:
  1. Develop policies and procedures for separation/termination of employment
  2. Manage separation/termination processes
  3. Manage exit interview process
Upon successful completion of this unit, you will:
  • create policies and procedures to manage all aspects of employment termination according to legislative and organisational requirements
  • communicate effectively with employees to ensure they are aware of their rights and responsibilities
  • ensure staff have an appropriate skill-sets to conduct terminations
  • use data from exit interviews to suggest organisational improvements.
Demonstrate knowledge of:
  • disciplinary procedures
  • employment contracts including terms and conditions
  • procedures and grounds for dismissal, suspension, voluntary termination, retirement and redundancy
  • relevant industrial relations and employee dismissal legislation
Nominal hours = 50 hours

BSBHRM505 Manage remuneration and employee benefits

This unit describes the skills and knowledge required to implement an organisation’s remuneration and benefit plans. It incorporates all functions associated with remuneration, including packaging, salary benchmarking, market rate reviews, bonuses and the legislative aspects of remuneration and employee benefits.

It applies to individuals who are human resource managers responsible for overseeing an organisation’s remuneration process.

Topics:
  1. Develop organisation’s remuneration strategy
  2. Implement remuneration strategy
  3. Review and update remuneration strategy
Upon successful completion of this unit, you will:
  • develop remuneration strategies for different occupational groups
  • manage remuneration and benefits in accordance with all legislative and ethical requirements and operational policies
  • apply awards and agreements to remuneration processes
  • apply requirements of the Australian Taxation Office in relation to income tax, superannuation reporting, FBT and bonus payments
Demonstrate knowledge of:
  • remuneration principles or models and approaches
  • the ethical practices relating to remuneration and benefits strategies
  • various remuneration or employee benefits
  • ways to position an organisation an ’employer of choice’
  • award structures for industrial agreements
  • organisational policies and procedures affecting remuneration strategies
  • relevant legislation, regulations and standards that may affect remuneration strategies
  • the requirements of the Australian Taxation Office in relation to:
    • income tax
    • superannuation reporting
    • FBT and bonus payments
Nominal hours = 60 hours

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

Topics:
  1. Provide information to the work team about WHS policies and procedures
  2. Implement and monitor participation arrangements for managing WHS
  3. Implement and monitor organisational procedures for providing WHS training
  4. Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
  5. Implement and monitor organisational procedures for maintaining WHS records for the team
Upon successful completion of this unit, you will:
  • explain clearly and accurately to work team the relevant work health and safety (WHS) information including:
    • WHS legislative and organisational requirements
    • identified hazards and outcomes of risk assessment and control
  • ensure that the team has access to information about WHS policies, procedures and programs in appropriate structure and language
  • implement and monitor procedures according to organisational and legislative WHS requirements including:
    • consultation and communications to enable team members to participate in managing WHS risks and hazards
    • identifying WHS training needs and providing learning opportunities, coaching and mentoring as appropriate to needs
    • identifying, reporting and taking action on WHS hazards and risks
    • identifying and reporting inadequacies in existing risk controls and monitoring outcomes to ensure a prompt organisational response
    • reporting on the cost of WHS training
  • keeping WHS records
  • analysing aggregate WHS data to identify hazards and monitor risk control procedures in work area
Demonstrate knowledge of:
  • legal responsibilities and duties of managers, supervisors, persons conducting businesses or undertakings (PCBUs) and workers in relation to WHS risk management in the workplace
  • key provisions of relevant WHS Acts, regulations and codes of practice that apply to the business and outline how they apply in the work area
  • organisational policies and procedures relating to hazard identification, risk management, fire, emergency and evacuation, incident investigation and reporting
  • importance of effective consultation mechanisms in managing health and safety risks in the workplace
  • how the hierarchy of control applies in the work area
Nominal Hours: 50

BSBWRK520 Manage employee relations

This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations.

It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.

Topics:
  1. Develop employee and industrial relations policies and plans
  2. Implement employee relations policies and plans
  3. Manage negotiations to resolve conflict
Upon successful completion of this unit, you will:
  • analyse organisational documentation to determine long-term employee relations objectives and current employee relations performance
  • collaborate with others to develop and review industrial relations policies and plans
  • develop implementation and contingency plans for industrial relations policies
  • identify the skills and knowledge needed to implement the plan and organise training and development for self and staff
  • document and communicate strategies and procedures for eliminating and dealing with grievances and disputes
  • train others in conflict-resolution techniques
  • manage industrial relations conflicts, including advocating the organisation’s position during negotiations and documenting, implementing and following up agreements.
Demonstrate knowledge of:
  • relevant industrial relations legislation or regulations
  • enterprise and workplace bargaining processes
  • relevant entities in the current Australian industrial relations system, including courts and tribunals, trade unions and employer bodies
  • key sources of expert industrial relations advice
  • relevant organisational policies and procedures
  • organisational objectives.
Nominal Hours: 80

BSBHRM501 Manage human resource services

This unit describes the skills and knowledge required to plan, manage and evaluate delivery of human resource services, integrating business ethics.

It applies to individuals with responsibility for coordinating a range of human resource services across an organisation. They may have staff reporting to them.

Topics:
  1. Determine strategies for delivery of human resource services
  2. Manage the delivery of human resource services
  3. Evaluate human resource service delivery
  4. Manage integration of business ethics in human resource practices
Upon successful completion of this unit, you will:
  • plan and manage human resource delivery within legislative, organisational and business ethics frameworks
  • communicate effectively with a range of senior personnel
  • identify and arrange training support where appropriate
  • calculate human resource return on investment within the organisation
Demonstrate knowledge of:
  • the key provisions of legal and compliance requirements that apply to managing human resources
  • the organisation’s code of conduct
  • human resource strategies and planning processes and their relationship to business and operational plans
  • performance and contract management
  • how feedback is used to modify the delivery of human resources
Nominal hours = 60 hours

BSBHRM513 Manage workforce planning

This unit describes the skills and knowledge required to manage planning in relation to an organisation's workforce including researching requirements, developing objectives and strategies, implementing initiatives and monitoring and evaluating trends.

It applies to individuals who are human resource managers or staff members with a role in a policy or planning unit that focuses on workforce planning.

Topics:
  1. Research workforce requirements
  2. Develop workforce objectives and strategies
  3. Implement initiatives to support workforce planning objectives
  4. Monitor and evaluate workforce trends
Upon successful completion of this unit, you will:
  • review and interpret information from a range of internal and external sources to identify:
    • current staff turnover and demographics
    • labour supply trends factors that may affect workforce supply
    • organisation’s workforce requirements objectives and strategies
  • manage workforce planning including developing, implementing, monitoring and reviewing strategies to meet workforce needs
  • review relevant trends and supply and demand factors that will impact on an organisation’s workforce
  • develop a workforce plan that includes relevant research and specific strategies to ensure access to a skilled and diverse workforce.
Demonstrate knowledge of:
  • current information about external labour supply relevant to the specific industry or skill requirements of the organisation
  • industrial relations relevant to the specific industry
  • labour force analysis and forecasting technique
Nominal hours = 60 hours

BSBHRM502 Manage human resource management information systems

This unit describes the skills and knowledge required to manage human resource information systems from the research and planning stages, through selection of appropriate systems, to implementation, ongoing review and system upgrades.

It applies to individuals with a well-established, sound theoretical knowledge base in human resource management and human resource information systems (HRIS) who are proficient in using a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team. They may or may not have staff who report to them, but they are authorised to oversee the HRIS.

Topics:
  1. Identify human resource information requirements
  2. Select human resource information management system
  3. Implement human resource information system
  4. Monitor and evaluate performance of human resource information system
Upon successful completion of this unit, you will:
  • assess written reports on human resource management information systems (HRIS)
  • develop and implement a plan for a new HRIS in close consultation with others
  • review the new system and make improvements where required
Demonstrate knowledge of:
  • monitoring, measuring and evaluation techniques for a range of human resource management functions
  • procurement procedures, including preparation of a technical brief
  • the various types of HRIS available and their respective capabilities and limitations
  • key organisational protocols and processes applicable to managing a HRIS
Nominal hours = 60 hours

BSBPMG522 Undertake project work

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

The unit does not apply to specialist project managers. For specialist project managers, the other units of competency in the project management field (BSBPMG) will be applicable.

Topics:
  1. Define project
  2. Develop project plan
  3. Administer and monitor project
  4. Finalise project
  5. Review project
Upon successful completion of this unit, you will:
  • define the parameters of the project including:
    • project scope
    • project stakeholders, including own responsibilities
    • relationship of project to organisational objectives and other projects
    • reporting requirements
    • resource requirements
  • use project management tools to develop and implement a project plan including:
    • deliverables
    • work breakdown
    • budget and allocation of resources
    • timelines
    • risk management
    • record keeping and reporting
  • consult and communicate with relevant stakeholders to generate input and engagement in planning, implementing and reviewing the project
  • provide support to team members to enable them to achieve deliverables and to transition them as appropriate at completion of the project
  • finalise the project including documentation, sign-offs and reporting
  • review and document the project outcomes
Demonstrate knowledge of:
  • project management tools and how they contribute to a project
  • types of documents and other sources of information commonly used in defining the parameters of a project
  • processes for identifying and managing risk in a project
  • organisation’s mission, goals, objectives and operations and how the project relates to them
  • organisation’s procedures and processes that are relevant to managing a project including:
    • lines of authority and approvals
    • quality assurance
    • human resources
    • budgets and finance
    • record keeping
    • reporting
  • legislative and regulatory context of the organisation in relation to project work, including work health and safety (WHS) requirements
Nominal Hours: 60

BSBFIM502 Manage payroll

This unit describes the skills and knowledge required to establish and monitor security procedures for managing organisational payroll services and to calculate and process salary payments, group taxation and related payments.

It applies to individuals, employed in a range of work environments, who are required to establish and work with payroll systems and may have responsibility for managing payroll systems and calculations.

Topics:
  1. Establish procedures for management of payroll
  2. Prepare payroll data
  3. Authorise payment of salaries
  4. Administer salary records
Upon successful completion of this unit, you will:
  • document steps undertaken to establish payroll system
  • use data and calculations to reconcile salaries, wages and deductions in accordance with all legislative and organisational requirements
  • create accurate payroll management records
Demonstrate knowledge of:
  • key provisions of relevant legislation, standards, regulations and codes of practice that may affect aspects of payroll operations
  • organisational policies and procedures across the full range of tasks for the required payroll processes
Nominal hours = 30 hours

BSBADM506 Manage business document design and development

This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.

It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design within an organisation.

Topics:
  1. Establish documentation standards
  2. Manage template design and development
  3. Develop standard text for documents
  4. Develop and implement strategies to ensure the use of standard documentation
  5. Develop and implement strategies for maintenance and continuous improvement of standard documentation
Upon successful completion of this unit, you will:
  • identify the organisational needs, requirements and information technology capabilities relevant to the design and production of documents
  • establish documentation standards to meet organisational requirements
  • design, test and amend document templates
  • develop and implement documentation and training to support use of standard templates and macros
  • monitor the implementation of standard documentation templates and macros and make improvements in line with organisational requirements
Demonstrate knowledge of:
  • document production processes
  • costs involved with the implementation of standard documentation
  • the software applications relevant to document design and development in the organisation
  • key provisions of relevant legislation and regulations, codes and standards affecting document production
  • organisational policies and procedures relating to document production
  • sources of expertise available externally to the organisation or workgroup
Nominal hours = 80 hours

BSBADM504 Plan and implement administrative systems

This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system.

It applies to individuals employed in a range of work environments in senior administrative roles.

Topics:
  1. Plan for the new or modified administrative system
  2. Implement new or modified administrative system
  3. Monitor administrative system
Upon successful completion of this unit, you will:
  • work with relevant personnel and stakeholders to identify administrative system improvements
  • document necessary requirements or modifications
  • provide training and support for staff to use the new or modified system
  • monitor the new system and identify future improvements and staff training needs.
Demonstrate knowledge of:
  • relevant legislative and organisational policies and procedures for reviewing administrative systems
Nominal hours = 50 hours

BSBADM503 Plan and manage conferences

This unit describes the skills and knowledge required to plan, promote and coordinate conferences, ensuring follow-up procedures are incorporated.

It applies to individuals employed in a range of work environments who are required to plan and manage conferences. They may work as senior administrative staff, or may be other individuals who have been delegated responsibility for planning and managing a conference.

Topics:
  1. Plan conference
  2. Promote conference
  3. Organise conference
  4. Coordinate conference proceedings
  5. Follow up conference proceedings
Upon successful completion of this unit, you will:
  • apply conventions and procedures for formal and informal meetings including:
    • developing and distributing agendas and papers
    • identifying and inviting meeting participants
    • organising and confirming meeting arrangements
    • running the meeting and following up
  • organise, take part in and chair a meeting
  • record and store meeting documentation
  • follow organisational policies and procedures.
Demonstrate knowledge of:
  • meeting terminology, structures, arrangements
  • responsibilities of the chairperson and explain group dynamics in relation to managing meetings
  • options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams
  • the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas.
Nominal hours = 30 hours

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

The type of assessment used in each unit is listed below.

Unit Written
Activities
Virtual
Classroom
Scenario/
Case study
Project/
Report
BSBHRM506 Manage recruitment selection and induction processesWritten ActivitiesVirtual ClassroomProject/Report
BSBHRM512 Develop and manage performance management processesWritten ActivitiesProject/Report
BSBHRM507 Manage separation or terminationWritten ActivitiesScenario/Case StudyProject/Report
BSBHRM505 Manage remuneration and employee benefitsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirementsVirtual ClassroomScenario/Case Study
BSBWRK520 Manage employee relationsVirtual Classroom
BSBHRM501 Manage human resource servicesWritten ActivitiesVirtual ClassroomScenario/Case StudyProject/Report
BSBHRM513 Manage workforce planningWritten ActivitiesVirtual ClassroomProject/Report
BSBHRM502 Manage human resource management information systemsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBPMG522 Undertake project work Virtual ClassroomScenario/Case StudyProject/Report
BSBFIM502 Manage payrollWritten ActivitiesScenario/Case Study
BSBADM506 Manage business document design and developmentWritten ActivitiesScenario/Case StudyProject/Report
BSBADM504 Plan and implement administrative systemsWritten ActivitiesVirtual ClassroomProject/Report
BSBADM503 Plan and manage conferencesWritten ActivitiesScenario/Case Study

We provide you with eighteen (18) months to complete this double diploma course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 15 - 20 hours of study per unit. It may take you less time, it may take you more. That is why we give you 18 months and all the support you need. The rest is up to you!

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

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