This online short course is Stage 3 of the BSB40120 Certificate IV in Business.
Note: If you are eligible for the continuing stage discount, please contact an AOT course advisor prior to enrolling.
Lead from the front. If you wish to be making the transition from being a team member to leading and taking responsibility for the work performance of others, this short course is for you.
A good leader is emotionally intelligent. Learn about developing and using emotional intelligence to increase self-awareness, self-management, social awareness and relationship management.
In your role to manage and supervise work, you will also be a key element in workplace communications. Without effective communication, work can be delayed, missed or performed incorrectly. In this course, you will learn to facilitate and apply communication strategies in the workplace within any industry.
Successful completion of the three units of competency for this short course outlined below will earn you a Statement of Attainment in partial completion of the BSB40120 Certificate IV in Business.
To view the BSB40120 Certificate IV in Business full course and other stages information, click here.