Business Supervisor Career Core

Business Supervisor Career Core


Price:

$1,310.00

To enrol, select payment option below:



Business Supervisor Career Core

$1,310.00

Quantity
TOTAL: $1,410.00 over 5 months
Initial Payment: $200.00
Succeeding Payments: $121.00 X 10 fortnightly payments

Units of Competency

6

Course Access

9 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

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This short course contains the core units from the BSB40120 Certificate IV in Business.

The new BSB40120 Certificate IV in Business has 12 units and replaces both the BSB40215 Certificate IV in Business and BSB40515 Certificate IV in Business Administration.

This short course contains the 6 core units from the BSB40120 Certificate IV in Business. The remaining 6 elective units then make up either the standard version or one of several specialisation options including Leadership, Administration, Operations and Finance.

If you’re not ready to decide on your specialisation as yet, or wish to keep your options open, you can get started with your studies and work towards your career goals by completing this short course.

As a stand-alone short course, it also covers the core skills and knowledge to be a successful team leader or supervisor in any business setting.

The units in this course cover the following areas: applying critical thinking to work practices, using digital technologies to collaborate in a work environment, building and maintaining business relationships, implementing and monitoring WHS policies, procedures and programs, writing complex documents and applying communication strategies in the workplace.

Successful completion of the unit of competency outlined below for this short course will earn you a Statement of Attainment in partial completion of BSB40120 Certificate IV in Business.

Career Opportunities

  • Administrative Officer
  • Business Team Leader
  • Business Supervisor
  • Executive Assistant
  • Office Manager

You may use some or all of the six units of this course to credit transfer towards a qualification. At AOT, this includes:

  • BSB40120 Certificate IV in Business

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

BSBCRT411 Apply critical thinking to work practices

This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.

The unit applies to individuals who evaluate existing or proposed work practices. These individuals are typically responsible for reviewing or developing work processes, products or services that may be proposed or already existing.

Topics:
  1. Establish role of critical thinking in workplace
  2. Lead critical thinking process
  3. Develop critical thinking mindset

Upon successful completion of this unit, you will develop solutions for two different workplace limitations using critical thinking concepts.

In the course of the above, you must:
  • Use a range of critical thinking techniques to identify and address limitations in workplace practices
  • Ask questions to broaden understanding of task requirements
  • Use various information sources to provide answers to proposed questions
  • Develop a proposal to articulate to a broad range of workplace stakeholders a solution to an identified issue
  • Incorporate feedback and self-reflection to critically assess performance.
Nominal hours = 50

BSBTEC404 Use digital technologies to collaborate in a work environment

This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.

The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.

Topics:
  1. Review existing digital technology use in the business
  2. Identify opportunities to implement digital technologies for workplace collaboration
  3. Implement and use digital technologies to collaborate in the workplace
Upon successful completion of this unit, you will:
  • plan and implement use of digital technology to collaborate in a work environment at least once.
In the course of the above, you must:
  • review business use of technology for collaboration and identify opportunities, priorities and risks associated with adopting new technologies according to organisational strategies
  • collect, analyse and present relevant information about digital applications
  • create and present a business case to relevant stakeholders for adopting new collaborative digital technologies
  • develop and communicate a plan to implement new ways of working collaboratively using digital technologies.
Nominal hours = 50

BSBTWK401 Build and maintain business relationships

This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.

The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.

Topics:
  1. Establish business relationships
  2. Maintain business relationships
  3. Build and improve business relationships

Upon successful completion of this unit, you will communicate with others to build and maintain at least two different business relationships.

In the course of the above, you must:

  • promote professional business relationship using written and verbal communication techniques
  • identify methods to improve business relationships
  • participate in formal and informal networking opportunities that promote the business.
  Nominal hours = 35

BSBWHS411 Implement and monitor WHS policies, procedures and programs

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

Topics:

  1. Provide information to work team about WHS policies and procedures
  2. Implement and monitor work team consultative arrangements for managing WHS
  3. Implement and monitor organisational procedures for providing WHS training to work team
  4. Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks
  5. Implement and monitor organisational procedures for maintaining WHS records
Upon successful completion of this unit, you will:
  • Implement and monitor the work health and safety (WHS) policies, procedures and programs for one work area in an organisation.
In the course of the above, you must: 
  • Explain relevant WHS information clearly and accurately to work team 
  • Provide work team with access to WHS policies, procedures and programs in appropriate structure and language 
  • Implement and monitor procedures, according to WHS legislative and organisational requirements, for:
    • Consultation on and communication about WHS hazards and risks
    • WHS training needs and learning opportunities
    • WHS records 
    • Using WHS aggregate data relating to hazards and risk control. 
Nominal hours: 50 hours

BSBWRT411 Write complex documents

This unit describes the skills and knowledge required to plan, draft and finalise complex documents.

The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.

Topics:
  1. Plan complex document
  2. Draft complex document
  3. Finalise complex document
Upon successful completion of this unit, you will:
  • Plan, draft and finalise three different complex documents that convey the required information in a format suitable for the intended audience and purpose according to organisational policies and procedures for document production.
In the course of the above, the candidate must:
  • Review and analyse a range of information sources
  • Use business technology to apply formatting and incorporate graphics
  • Apply organisation style guide/house style.
Nominal hours = 50

BSBXCM401 Apply communication strategies in the workplace

This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.

This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.

Topics:
  1. Prepare for communication
  2. Use communication strategies to provide work instruction
  3. Facilitate workplace communication
  4. Monitor and support team communication
Upon successful completion of this unit, you will:
  • Identify the communication requirements for a work activity and assign roles to others to fulfil those requirements
  • Select appropriate communication method for relevant audience and according to organisational requirements
  • Articulate to others their roles in fulfilling the communication requirements and negotiate roles in response to feedback
  • Present and convey information to others in a way that they can understand and demonstrate that the needs of all recipients, including those from diverse backgrounds have been considered
  • Demonstrate problem solving techniques to negotiate and resolve communication challenges
  • Evaluate the communication process and identify areas for improvement, reporting to relevant supervisors as required.
Nominal hours = 50

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit Written
Activities
Virtual Classroom/Roleplay Scenario/
Case study
Project/
Report
BSBCRT411 Apply critical thinking to work practicesWritten ActivitiesVirtual ClassroomScenario/Case StudyProject/Report
BSBTEC404 Use digital technologies to collaborate in a work environmentWritten ActivitiesVirtual ClassroomProject/Report
BSBTWK401 Build and maintain business relationshipsWritten ActivitiesVirtual ClassroomProject/Report
BSBWHS411 Implement and monitor WHS policies, procedures and programsVirtual ClassroomScenario/Case StudyProject/Report
BSBWRT411 Write complex documentsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBXCM401 Apply communication strategies in the workplaceWritten ActivitiesVirtual ClassroomScenario/Case StudyProject/Report

We provide you with up to nine (9) months to complete this course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answers to your questions quickly and easily using the FAQs.
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