BSB30120 Certificate III in Business – Stage 3

BSB30120 Certificate III in Business – Stage 3



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BSB30120 Certificate III in Business – Stage 3


TOTAL: $590.00
Initial Payment: $200.00
Succeeding Payments: $97.50 X 4 fortnightly payments

Units of Competency


Course Access

4 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

This short course is the third stage of the BSB30120 Certificate III in Business.

In this short course, we will cover some practical hands-on business skills that you can apply in the workplace.

For many roles in business, it is important to ensure you have a basic understanding of spreadsheets. This course will teach you the skills and knowledge required to select and prepare resources, plan spreadsheet design, create spreadsheets, produce simple charts, and finalise spreadsheets. You will also learn to develop and present winning business proposals using the language, structure and format that best suit the needs and expectations of your target audience.

Throughout your business career, you will most likely work in a variety of workplaces where you will be expected to interact with diverse groups of individuals. Therefore, you must learn to interact productively with a range of people and work effectively with individual differences.

Successful completion of the three units of competency for this short course outlined below will earn you a Statement of Attainment in partial completion of the BSB30120 Certificate III in Business.

For more information on the full course and other stages of the the BSB30120 Certificate III in Business, click here.

  • Administrative Assistant
  • Personal Assistant
  • Word Processing Operator
  • Office Administrator

BSBTEC302 Design and produce spreadsheets

This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications.

The unit applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. These individuals are generally required to have intermediate knowledge and understanding of a number of spreadsheet applications.

  1. Select and prepare resources
  2. Plan spreadsheet design
  3. Create spreadsheet
  4. Produce charts
  5. Finalise and present spreadsheets
Upon successful completion of this unit, you will:
  • Plan, design, produce and finalise a spreadsheet on at least four occasions.
In the course of the above, the candidate must:
  • Produce spreadsheet documents that align to document purpose and appropriate to target audience
  • Design spreadsheets using formulas and functions with:
    • Addition, subtraction, division, multiplication
    • Brackets
  • Design spreadsheets that address a range of data and organisational requirements
  • Use software functions to create spreadsheets that adhere to organisational requirements relating to style and presentation
  • Use relevant help functions to rectify document issues
  • Produce spreadsheet document in appropriate format for review, including ability to create and modify intermediate-level charts that analyse the dataset.
Nominal hours = 35

BSBTWK301 Use inclusive work practices

This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.

The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

  1. Establish practices that support individual differences in the workplace
  2. Work effectively with individual differences
  3. Assess use of inclusive practices
Upon successful completion of this unit, you will:
  • use at least two different inclusive work practices
  • work with a diverse group of individuals to achieve work outcomes on at least two occasions.
In the course of the above, you must:
  • contribute to developing a plan for incorporating inclusive practices in work tasks, according to legislative requirements and organisational policies and procedures
  • adjust language and behaviour in interactions with diversity according to legislative and organisational requirements comply with workplace inclusivity regulations, standards and codes of practice.
Nominal hours = 30

BSBESB302 Develop and present business proposals

This unit describes the skills and knowledge required to research the viability of ideas for business opportunities and develop and present proposals for viable options in formats suiting a range of stakeholders.

The unit applies to those establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation. The proposals may relate to products and/or services offered by the business.

  1. Evaluate business ideas
  2. Manage risk associated with business proposal
  3. Develop proposal for viable business idea
  4. Present business proposal
Upon successful completion of this unit, you will:
  • develop and present a business proposal for a product or service.
In the course of the above, you must:
  • analyse information from a range of sources to evaluate the viability of the business opportunities, including:
    • consideration of personal commitments
    • risk identification and assessment
    • personal skills and attributes analysis against required skills
    • anticipated financial returns.
Nominal hours = 30 hours

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit Written
Virtual Classroom/Roleplay Scenario/
Case study
BSBTEC302 Design and produce spreadsheetsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBTWK301 Use inclusive work practicesWritten ActivitiesVirtual ClassroomScenario/Case StudyProject/Report
BSBESB302 Develop and present business proposals Written ActivitiesProject/Report

We provide you with up to four (4) months to complete this course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Total Nominal hours : 95


There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements
  • Be at least 18 years old or have completed Year 12 if enrolling in a Diploma

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • A desktop or laptop as we do not actively support other devices
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

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