This online short course is Stage 2 of the BSB40520 Certificate IV in Leadership and Management.
In this second stage, you will learn to develop and use emotional intelligence, lead effective workplace relationships and implement and monitor WHS policies and procedures.
To be an effective leader, you must be able to lead workplace relationships. This includes developing work task strategies, problem solving, conflict resolution and communication. A good leader has emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
Work health and safety is applicable in all workplaces and all industries. As a manager, you will have WHS responsibilities. These can include providing information, implementing and monitoring procedures or training, assessing and controlling risk and maintaining records.
Enrol now to develop your leadership and management skills!
Successful completion of the three units of competency for this short course outlined below will earn you a Statement of Attainment in partial completion of the BSB40520 Certificate IV in Leadership and Management.
To view the BSB40520 Certificate IV in Leadership and Management full course and other stages information, click here.
Career Pathways
- Supervisors
- Team Leaders or Assistants
- Coordinator
- Project Assistants
- Office Managers