BSB50120 Diploma of Business – Stage 1

BSB50120 Diploma of Business – Stage 1



To enrol, select payment option below:

BSB50120 Diploma of Business – Stage 1


TOTAL: $1,010.00
Initial Payment: $200.00
Succeeding Payments: $135.00 X 6 fortnightly payments

Units of Competency


Course Access

4 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

This short course is Stage 1 of the BSB50120 Diploma of Business.

In this first stage, 3 topics will be covered – critical thinking, business resources and digital technologies.

Critical and creative thinking are essential workplace skills in today’s dynamic world. This short course will help you develop these skills including how to create a safe work environment, facilitate learning opportunities, assess your staff’s critical and creative thinking skills, and analyse your current workplace systems.

In your role as manager in an enterprise, you may be required to manage resources to implement a business plan and use various digital technologies. In this short course, you will learn how to allocate and monitor the use of physical and/or human resources to meet defined business objectives, as well as identify and assess the right technology to utilise at work. It is an evolving and ever-changing modern workplace and knowing how to use digital technologies will give you flexibility to perform in various work environments.

Successful completion of the three units of competency for this short course outlined below will earn you a Statement of Attainment in partial completion of the BSB50120 Diploma of Business.

To view the BSB50120 Diploma of Business full course and other stages information, click here.

  • Business Manager
  • Program Coordinator
  • Administration Manager
  • Executive Officer
  • Operations Manager

BSBCRT511 Develop critical thinking in others

This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.

The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.

  1. Assess individual and team critical and creative thinking skills
  2. Establish an environment that encourages the application of critical and creative thinking
  3. Monitor and improve thinking practices
  Upon successful completion of this unit, you will:
  • Develop an environment for an organisation or work area that supports the application of critical and creative thinking methods.
In the course of the above, the candidate must:
  • Identify critical and creative thinking concepts and approaches, and their application to a workplace context
  • Facilitate relevant learning opportunities for others
  • Develop questions and prompt questioning to broaden knowledge and understanding of the team member cohort
  • Monitor team skill development to develop recommendations on future learning arrangements to be implemented in future planning.
Nominal hours = 50

BSBOPS501 Manage business resources

This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage.

The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.

  1. Analyse resource requirements
  2. Develop resource plans
  3. Allocate resources
  4. Review and report on resource usage
Upon successful completion of this unit, you will:
  • develop, implement and review at least three resource plans.
In the course of the above, you must:
  • consult with stakeholders and analyse information to determine the nature and level of resources required to achieve business objectives
  • plan for, acquire and allocate the resources, incorporating strategies to maximise efficiency and manage risk
  • develop and implement systems to:
    • incorporate efficient use of resources into work practices
    • monitor resource use against budgets and business objectives
  • prepare a report that indicates the level of performance achieved and any adjustments needed to achieve service and product delivery standards.
Nominal hours = 80

BSBTEC404 Use digital technologies to collaborate in a work environment

This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.

The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.

  1. Review existing digital technology use in the business
  2. Identify opportunities to implement digital technologies for workplace collaboration
  3. Implement and use digital technologies to collaborate in the workplace
Upon successful completion of this unit, you will:
  • plan and implement use of digital technology to collaborate in a work environment at least once.
In the course of the above, you must:
  • review business use of technology for collaboration and identify opportunities, priorities and risks associated with adopting new technologies according to organisational strategies
  • collect, analyse and present relevant information about digital applications
  • create and present a business case to relevant stakeholders for adopting new collaborative digital technologies
  • develop and communicate a plan to implement new ways of working collaboratively using digital technologies.
Nominal hours = 50

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit Written
Virtual Classroom/Roleplay Scenario/
Case study
BSBCRT511 Develop critical thinking in others Written ActivitiesVirtual ClassroomScenario/Case Study
BSBOPS501 Manage business resourcesWritten ActivitiesVirtual ClassroomProject/Report
BSBTEC404 Use digital technologies to collaborate in a work environmentWritten ActivitiesVirtual ClassroomProject/Report

We provide you with up to four (4) months to complete this course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Total Nominal hours : 180


There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements
  • Be at least 18 years old or have completed Year 12 if enrolling in a Diploma

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • A desktop or laptop as we do not actively support other devices
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answers to your questions quickly and easily using the FAQs.
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