BSBSUS511 Develop workplace policies and procedures for sustainability

This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances.

The unit applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces. These individuals also engage with a range of relevant stakeholders and specialists.

'Sustainability' in this unit refers to a broad approach that focuses on the minimisation of an organisation’s social, economic and environmental impact, as well as proactive value creation in these areas.

Topics:

1. Prepare workplace sustainability policies
2. Implement workplace sustainability policies
3. Review implementation of workplace sustainability policies

• Develop and implement workplace policies and procedures for sustainability on at least one occasion, including:
  • implementing sustainability policy and procedures into wider organisational policies and procedures
  • consulting and communicating with relevant stakeholders to generate engagement with sustainability policy development, implementation and continuous improvement.

• Australian and international standards relating to corporate sustainability
• Environmental and sustainability legislation, regulations and codes of practice applicable to organisation
• Internal and external sources of information and their use in planning and developing organisational sustainability policies and procedures
• Elements required for the development of organisational sustainability policies and processes including:
  • agreed outcomes of the policy and procedures
  • policy timeframes and costs
  • performance indicators
  • activities to be undertaken
  • assigned responsibilities
  • record keeping, review and improvement processes
  • common sustainability issues with organisational systems and procedures
• Typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.

BSBXCM501 Lead communication in the workplace

This unit describes the skills and knowledge required to lead communication in the workplace within any industry.

This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.

1. Establish communication protocols
2. Coordinate effective communication
3. Present and negotiate persuasively
4. Review communication practices

• Collate research on internal and external communication needs
• Develop and implement communication protocols in accordance with organisational requirements
• Present information in a persuasive and professional manner
• Apply negotiation techniques to reach desired outcomes
• Address communication challenges for continuous improvement.