BSB50420 Diploma of Leadership and Management – Stage 2

BSB50420 Diploma of Leadership and Management – Stage 2



To enrol, select payment option below:

BSB50420 Diploma of Leadership and Management – Stage 2


TOTAL: $1,010.00 over 3 months
Initial Payment: $200.00
Succeeding Payments: $135.00 X 6 fortnightly payments

Units of Competency


Course Access

Refer to stage duration

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited


Be job ready and confident in your career journey


This online short course is Stage 2 of the BSB50420 Diploma of Leadership and Management.

Note: If you are eligible for the continuing stage discount, please contact an AOT course advisor prior to enrolling.

In this second stage, you will learn to lead and manage business operational plans, business risk and corporate sustainability.

In order for a business to be productive, an operational plan to support efficient and effective workplace practices should be developed. This includes resources, KPIs and contingency plans. Another critical element in business is managing risk. Risk management applies to all industries and business types. It includes stakeholder analysis, objectives and critical success factors, action plan to treat risks, and monitoring the risk management process.

You will also learn to develop workplace policies and procedures for sustainability. ‘Sustainability’ in this unit refers to a broad approach that focuses on the minimisation of an organisation’s social, economic and environmental impact, as well as proactive value creation in these areas.

Enrol now and let this course transform you into the best manager you can be!

To view the BSB50420 Diploma of Leadership and Management full course and other stages information, click here.

Career Pathways

  • Business Development Manager
  • Business Services Manager
  • Compliance Officer
  • Human Resources Manager
  • Organisational Development Advisor

BSBOPS502 Manage business operational plans

This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.

The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.

  1. Establish operational plan
  2. Manage resource acquisition
  3. Monitor and review operational performance
Upon successful completion of this unit, you will:
  • Manage an operational plan for at least one business or work area.
In the course of the above, you must:
  • Develop and implement an operational plan using a variety of information sources and consultation including:
    • resource requirements
    • key performance indicators
    • monitoring processes
    • contingency plans
  • Communicate with stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams
  • Confirm existence of relevant strategies, including strategies relating to:
    • recruiting, inducting and developing personnel
    • acquiring physical resources and services
    • protecting intellectual property
    • making variations to the plan
    • monitoring and documenting performance.
Nominal hours = 70 hours

BSBOPS504 Manage business risk

This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.


  1. Establish risk context
  2. Identify risks
  3. Analyse risks
  4. Select and implement treatments
Upon successful completion of this unit, you will:
  • Lead at least one risk management process for an organisation or work area.
In the course of the above, you must:
  • Analyse information from a range of sources to identify the scope and context of the risk management process, including:
    • stakeholder analysis
    • political, economic, social, legal, technological and policy context
    • current arrangements
    • objectives and critical success factors for the area included in scope
    • risks that may apply to scope
  • Consult and communicate with stakeholders to identify and assess risks, determine appropriate risk treatment actions and priorities and explain the risk management processes
  • Develop and implement an action plan to treat risks
  • Monitor and evaluate the action plan and risk management process
  • Maintain documentation.
Nominal hours = 60 hours

BSBSUS511 Develop workplace policies and procedures for sustainability

This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances.

The unit applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces. These individuals also engage with a range of relevant stakeholders and specialists.

'Sustainability' in this unit refers to a broad approach that focuses on the minimisation of an organisation’s social, economic and environmental impact, as well as proactive value creation in these areas.


  1. Prepare workplace sustainability policies
  2. Implement workplace sustainability policies
  3. Review implementation of workplace sustainability policies
Upon successful completion of this unit, you will:
  • Develop and implement workplace policies and procedures for sustainability on at least one occasion, including:
    • implementing sustainability policy and procedures into wider organisational policies and procedures
    • consulting and communicating with relevant stakeholders to generate engagement with sustainability policy development, implementation and continuous improvement.
Demonstrate knowledge of:
  • Australian and international standards relating to corporate sustainability
  • Environmental and sustainability legislation, regulations and codes of practice applicable to organisation
  • Internal and external sources of information and their use in planning and developing organisational sustainability policies and procedures
  • Elements required for the development of organisational sustainability policies and processes including:
    • agreed outcomes of the policy and procedures
    • policy timeframes and costs
    • performance indicators
    • activities to be undertaken
    • assigned responsibilities
    • record keeping, review and improvement processes
    • common sustainability issues with organisational systems and procedures
  • Typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.
Nominal hours = 50 hours

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit Written
Virtual Classroom/Roleplay Scenario/
Case study
BSBOPS502 Manage business operational plansWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBOPS504 Manage business riskWritten ActivitiesVirtual ClassroomProject/Report
BSBSUS511 Develop workplace policies and procedures for sustainabilityWritten ActivitiesVirtual ClassroomScenario/Case StudyProject/Report

We provide you with up to four (4) months to complete this short course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Total Nominal hours : 180


There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answer to your questions quickly and easily using the FAQs.
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