Emotionally Intelligent Leadership

Price:

$640.00

To enrol, select payment option below:

Prepaid Fee
Payment Plan

Emotionally Intelligent Leadership

$640.00

TOTAL: $690.00
Initial Payment: $200.00
Succeeding Payments: $122.50 X 4 fortnightly payments

Payment Plan

Units of Competency

Course Access

3 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

Over 15 years of delivering qualifications online
Dedicated eLearning and LMS development team
Courses developed in-house by industry experts
Courses written specifically for online delivery
Professional and industry skilled trainers
Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

Description

Course Overview

Emotional intelligence is used to increase self-awareness, self-management, social awareness and relationship management in the workplace. Learn to identify the impact of your own emotions on others in the workplace, recognising, appreciating and promoting the development of emotional strengths and weaknesses in others to maximise your team’s outcomes.

As a leader, good communication is vital. Learning to communicate openly and effectively to influence others is essential in the workplace environment. This skill can enable employees to influence major business decisions and lead colleagues with strategies to reach business goals.

Become an emotionally intelligent leader to guide your team to achieve success.

Successful completion of the two units of competency outlined below for this short course will earn you a Statement of Attainment in partial completion of BSB50420 Diploma of Leadership and Management.

Career Pathways

Operations Manager
Business Manager
Risk Management Professional
Risk Advisor

Study Pathways

You may apply for a credit transfer towards several qualifications. At AOT, these include:

BSB50420 Diploma of Leadership and Management

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

BSBPEF502 Develop and use emotional intelligence

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

Topics:

Prepare to develop emotional intelligence
Develop emotional intelligence
Promote development of emotional intelligence in others

Upon successful completion of this unit, you will:

Demonstrate emotional intelligence in relation to at least two different work tasks
Promote development of emotion intelligence in others on at least one occasion.

In the course of the above, you must:

Develop assessment criteria to assess personal emotional strengths and weaknesses
Conduct an analysis to identify personal emotional triggers, incorporating feedback from others
Analyse and document interactions with co-workers
Develop and implement plans for responding to emotional expressions
Apply techniques that promote flexibility in interactions with others and show consideration for the emotions of others.

Nominal hours = 60

BSBCMM511 Communicate with influence

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.

The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Topics:

Identify communication requirements
Negotiate to achieve agreed outcome
Participate in and lead meetings
Make presentations

Upon successful completion of this unit, you will:

Participate in and lead at least two meetings
Prepare and make a presentation to two different groups.

In the course of the above, you must:

Communicate with key stakeholders to position the business to best effect including:
- Listening actively
- Understanding information needs of others
- Adapting communication to suit the audience
- Identifying suitable platform for presentations
- Presenting reliable information
- Designing the presentation to meet the needs of the audience
- Answering questions clearly and concisely.

Nominal hours = 60

Course Assessment

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit	Written Activities	Virtual Classroom/Roleplay	Scenario/ Case study	Project/ Report
BSBPEF502 Develop and use emotional intelligence		✔Virtual Classroom	✔Scenario/Case Study
BSBCMM511 Communicate with influence	✔Written Activities	✔Virtual Classroom	✔Scenario/Case Study

Course Duration

We provide you with up to three (3) months to complete this course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Course Requirements

Requirements

There are no formal requirements. However, learners will need:

Sufficient language, literacy and numeracy skills to complete the course
Basic computer skills
- Knowledge of common computing terms and word processing
- Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
- Familiarity with navigating the Internet
Meet technology requirements
Be at least 18 years old or have completed Year 12 if enrolling in a Diploma

Technology requirements

Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
A desktop or laptop as we do not actively support other devices
Monitor with at least 1024x768 screen resolution
Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
An email address that is unique to you and that you will maintain throughout your enrolment
Headset (or speakers and microphone) and webcam
Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
Up-to-date web browser version

Learner Support

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answers to your questions quickly and easily using the FAQs.

You are not alone in your study with AOT!

Emotionally Intelligent Leadership

Emotionally Intelligent Leadership