Employee and Industrial Relations

Employee and Industrial Relations


Price:

$630.00

To enrol, select payment option below:



Employee and Industrial Relations

$630.00

Quantity
TOTAL: $730.00 over 2.5 months
Initial Payment: $150.00
Succeeding Payments: $116.00 X 5 fortnightly payments

Units of Competency

3

Course Access

4 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
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Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

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Are you interested in working effectively with people from a diverse range of backgrounds and industries? Do you want to make a positive contribution to organisations and employers? If so, this short course will teach you the skills and knowledge required.

In these three units of study, you will learn to support employee and industrial relations procedures, implement and monitor WHS policies, procedures and programs to meet legislative requirements, and organise meetings. You will learn to work in a support position where you can assist others in dealing with employee and industrial relations conflicts and issues.

View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to in employee and industrial relations.

This short course will earn you a Statement of Attainment in partial completion of BSB41015 Certificate IV in Human Resources.

Career Opportunities

  • Workplace relations advisor
  • Industrial relations advisor
  • Employee relations officer

You may use these units to credit transfer towards the below qualification:

  • BSB41015 Certificate IV in Human Resources

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

Topics:
  1. Provide information to the work team about WHS policies and procedures
  2. Implement and monitor participation arrangements for managing WHS
  3. Implement and monitor organisational procedures for providing WHS training
  4. Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
  5. Implement and monitor organisational procedures for maintaining WHS records for the team
Upon successful completion of this unit, you will:
  • explain clearly and accurately to work team the relevant work health and safety (WHS) information including:
    • WHS legislative and organisational requirements
    • identified hazards and outcomes of risk assessment and control
  • ensure that the team has access to information about WHS policies, procedures and programs in appropriate structure and language
  • implement and monitor procedures according to organisational and legislative WHS requirements including:
    • consultation and communications to enable team members to participate in managing WHS risks and hazards
    • identifying WHS training needs and providing learning opportunities, coaching and mentoring as appropriate to needs
    • identifying, reporting and taking action on WHS hazards and risks
    • identifying and reporting inadequacies in existing risk controls and monitoring outcomes to ensure a prompt organisational response
    • reporting on the cost of WHS training
  • keeping WHS records
  • analysing aggregate WHS data to identify hazards and monitor risk control procedures in work area
Demonstrate knowledge of:
  • legal responsibilities and duties of managers, supervisors, persons conducting businesses or undertakings (PCBUs) and workers in relation to WHS risk management in the workplace
  • key provisions of relevant WHS Acts, regulations and codes of practice that apply to the business and outline how they apply in the work area
  • organisational policies and procedures relating to hazard identification, risk management, fire, emergency and evacuation, incident investigation and reporting
  • importance of effective consultation mechanisms in managing health and safety risks in the workplace
  • how the hierarchy of control applies in the work area
Nominal Hours: 50

BSBWRK411 Support employee and industrial relations procedures

This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers. It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues. Topics:

  1. Communicate and implement organisation’s industrial relations policies and procedures
  2. Assist in minimising industrial relations conflict
  3. Enhance industrial relations
Upon successful completion of this unit, you will:
  • locate information required to identify relevant legislation, agreements, policies and procedures in relation to industrial matters
  • use effective communication techniques to support the resolution of workplace grievances and conflicts
  • provide accurate written and oral advice about industrial matters
  • use strategies to monitor and gather feedback on the implementation of industrial relations policies and procedures
Demonstrate knowledge of:
  • relevant industrial relations policies and procedures
  • grievance resolution policy and procedures
  • relevant legislation, codes of practice and national standards
  • relevant state/territory and federal industrial relations systems
  • sources of expert advice
Nominal Hours: 50

BSBADM405 Organise meetings

This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.

Topics:
  1. Make meeting arrangements
  2. Prepare and distribute documentation for meetings
  3. Record and produce minutes of meeting
Upon successful completion of this unit, you will:
  • organise a meeting and advise participants accordingly
  • prepare and distribute all documentation required for the meeting
  • take meeting notes which accurately reflect what was discussed during the meeting
  • produce minutes based on own notes providing an accurate account of the meeting
  • circulate copies of meeting minutes within predetermined timeframes
Demonstrate knowledge of:
  • culturally appropriate communication techniques
  • relevant formats for agendas and minutes
  • key provisions of relevant legislation
  • organisational procedures relevant to the task
Nominal hours = 20 hours

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit Written
Activities
Virtual Classroom/Roleplay Scenario/
Case study
Project/
Report
BSBADM405 Organise meetingsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirementsVirtual ClassroomScenario/Case Study
BSBWRK411 Support employee and industrial relations proceduresVirtual ClassroomScenario/Case Study

We provide you with four (4) months to complete this short course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are much less than this. To begin planning your studies we recommend planning for 20-25 hours of study per unit and then adjusting as you go. You may book a mentoring session for assistance setting up a study plan once you have enrolled.

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answer to your questions quickly and easily using the FAQs.
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