Employee Relations and Performance Management

Employee Relations and Performance Management


Price:

$420.00

To enrol, select payment option below:



Employee Relations and Performance Management

$420.00

Quantity
TOTAL: $470.00 over 2 months
Initial Payment: $100.00
Succeeding Payments: $92.50 X 4 fortnightly payments

Units of Competency

2

Course Access

3 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

The New Leadership and Management Qualifications have arrived!

GET READY TO LAUNCH YOUR CAREER WITH TOP SKILLS

CHOOSE YOUR COURSE

Use coupon code AOT10 to receive 10% off when you pay upfront. See terms and conditions for details.

“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” – Richard Branson

In order to support employee relations and performance management, you must know how to communicate and implement policies, minimise conflict, and review and promote performance management systems.

In these two units of study, you will learn to support performance management processes and support employee and industrial relations procedures.

View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to in employee and industrial relations.

This short course will earn you a Statement of Attainment in partial completion of BSB41015 Certificate IV in Human Resources.

Career Opportunities

  • Human resource officer
  • Small business owner
  • Team leader
  • Employee relations officer

You may use the units of this course to credit transfer towards the below qualification at AOT:

  • BSB41015 Certificate IV in Human Resources

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

BSBHRM403 Support performance-management processes

This unit describes the skills and knowledge required to assist in the effective implementation of a performance management system and to facilitate employee performance.

It applies to human resource officers, or people in similar roles, who work under the direction of a human resource manager.

Topics:
  1. Review performance management infrastructure
  2. Promote performance management system
  3. Recommend improvements to performance management system in response to collated data
Upon successful completion of this unit, you will:
  • promote the implementation of the performance management system and analyse its strengths and weaknesses
  • provide advice and information to employees on the benefits of effective performance management, and how it links with performance development
  • review the performance management system
  • make recommendations for improvement
Demonstrate knowledge of:
  • key elements and purposes of performance management processes, and their contribution to organisational objectives and the human resource cycle
  • strengths and weaknesses of a performance management system
  • rewards and incentives schemes
  • warning systems and grievance procedures
Nominal hours = 40 hours

BSBWRK411 Support employee and industrial relations procedures

This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers. It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues. Topics:

  1. Communicate and implement organisation’s industrial relations policies and procedures
  2. Assist in minimising industrial relations conflict
  3. Enhance industrial relations
Upon successful completion of this unit, you will:
  • locate information required to identify relevant legislation, agreements, policies and procedures in relation to industrial matters
  • use effective communication techniques to support the resolution of workplace grievances and conflicts
  • provide accurate written and oral advice about industrial matters
  • use strategies to monitor and gather feedback on the implementation of industrial relations policies and procedures
Demonstrate knowledge of:
  • relevant industrial relations policies and procedures
  • grievance resolution policy and procedures
  • relevant legislation, codes of practice and national standards
  • relevant state/territory and federal industrial relations systems
  • sources of expert advice
Nominal Hours: 50

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit Written
Activities
Virtual Classroom/Roleplay Scenario/
Case study
Project/
Report
BSBHRM403 Support performance-management processesVirtual ClassroomProject/Report
BSBWRK411 Support employee and industrial relations proceduresVirtual ClassroomScenario/Case Study

We provide you with three (3) months to complete this short course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are much less than this. To begin planning your studies we recommend planning for 20-25 hours of study per unit and then adjusting as you go. You may book a mentoring session for assistance setting up a study plan once you have enrolled.

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answer to your questions quickly and easily using the FAQs.
You are not alone in your study with AOT!

Want to know more?

TRY FREE DEMO DOWNLOAD INFO PACK
X