BSBHRM506 Manage recruitment selection and induction processes

Upon successful completion of this unit, you will:

• develop or critically analyse a policy and procedures framework for recruitment, selection and induction
• identify the need for recruitment
• prepare and oversee appropriate documentation required for recruitment
• select and advise job applicants appropriately
• manage the induction process
• comply with relevant legislation and organisational requirements

• recruitment and selection methods, including assessment centres
• the concept of outsourcing
• the purpose of employee contracts and industrial relations
• relevant legislation, regulations, standards and codes of practice that may affect recruitment, selection and induction
• why terms and conditions of employment are an important aspect of recruitment
• the relevance of psychometric and skills testing programs to recruitment

BSBHRM512 Develop and manage performance management processes

Upon successful completion of this unit, you will:

• develop, implement, monitor and review an organisational performance management process which supports business goals including analysing the organisational strategic and operational plan
• design methods for the development of key performance indicators and formal performance management sessions by line managers
• consult with stakeholders to gain support
• design, develop, coordinate and implement individual and group learning and development
• train line managers and other relevant people to manage performance
• provide support to line managers to effectively manage performance issues, including dispute resolution and termination of employment
• develop approaches to improve performance and address identified performance gaps

Demonstrate knowledge of:

• characteristics of a learning organisation
• policies and legislation relevant to performance management
• grievance procedures
• models for giving feedback and options for skill development
• options in the design of performance management processes
• role of performance management in relation to broader human resources and business objectives

BSBWRK520 Manage employee relations

Upon successful completion of this unit, you will:

• analyse organisational documentation to determine long-term employee relations objectives and current employee relations performance
• collaborate with others to develop and review industrial relations policies and plans
• develop implementation and contingency plans for industrial relations policies
• identify the skills and knowledge needed to implement the plan and organise training and development for self and staff
• document and communicate strategies and procedures for eliminating and dealing with grievances and disputes
• train others in conflict-resolution techniques
• manage industrial relations conflicts, including advocating the organisation’s position during negotiations and documenting, implementing and following up agreements.

Demonstrate knowledge of:

• relevant industrial relations legislation or regulations
• enterprise and workplace bargaining processes
• relevant entities in the current Australian industrial relations system, including courts and tribunals, trade unions and employer bodies
• key sources of expert industrial relations advice
• relevant organisational policies and procedures
• organisational objectives.

BSBHRM507 Manage separation or termination

Upon successful completion of this unit, you will:

• create policies and procedures to manage all aspects of employment termination according to legislative and organisational requirements
• communicate effectively with employees to ensure they are aware of their rights and responsibilities
• ensure staff have an appropriate skill-sets to conduct terminations
• use data from exit interviews to suggest organisational improvements.

• disciplinary procedures
• employment contracts including terms and conditions
• procedures and grounds for dismissal, suspension, voluntary termination, retirement and redundancy
• relevant industrial relations and employee dismissal legislation