HR Officer Essentials



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HR Officer Essentials


TOTAL: $1,170.00
Initial Payment: $200.00
Succeeding Payments: $121.25 X 8 fortnightly payments

Units of Competency


Course Access

6 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

Are you an achievement orientated, self-motivated individual who is ready to take their first or next step towards a career as an HR Officer? This short course has been developed for any person wishing to pursue competency in human resources and provides a sound basis for working across various functional areas in human resources.

Recruiting, selecting, and inducting the right people are vital HR functions and have a major impact on the growth and success of a business. Gain the skills and knowledge required to execute tasks associated with the recruitment cycle. You also must learn to communicate and implement the organisation’s employee and industrial relations policies and procedures and assist others in dealing with conflict in these areas.

As an HR officer, you will be required to document and report on many issues, so this course also covers planning, drafting and finalising complex documents.

Successful completion of the units of competency outlined below for this short course will earn you a Statement of Attainment in partial completion of BSB40420 Certificate IV in Human Resource Management.

  • Human resources officer
  • Human resources assistant
  • Recruitment officer

You may apply for a credit transfer towards the below qualification:

  • BSB40420 Certificate IV in Human Resource Management

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

BSBWRT411 Write complex documents

This unit describes the skills and knowledge required to plan, draft and finalise complex documents.

The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.

  1. Plan complex document
  2. Draft complex document
  3. Finalise complex document
Upon successful completion of this unit, you will:
  • Plan, draft and finalise three different complex documents that convey the required information in a format suitable for the intended audience and purpose according to organisational policies and procedures for document production.
In the course of the above, the candidate must:
  • Review and analyse a range of information sources
  • Use business technology to apply formatting and incorporate graphics
  • Apply organisation style guide/house style.
Nominal hours = 50

BSBHRM417 Support human resources functions and processes

This unit describes the skills and knowledge required to support work across a range of human resource functional areas.

The unit applies to individuals who require a broad understanding of human resource functions, associated policy frameworks and the administrative requirements to support these functions and policies.

  1. Identify human resources functions
  2. Review policy and procedures frameworks
  3. Apply ethical framework
  4. Analyse human resource metrics
  5. Report outcomes of review and analysis
Upon successful completion of this unit, you will:
  • on at least two occasions, support key human resource functions and/or processes for an organisation or work area.
In the course of the above, you must:
  • use appropriate technology to collect and analyse workforce data.
Nominal hours = 50

BSBHRM412 Support employee and industrial relations

This unit describes the skills and knowledge required to communicate and implement employee relations (ER) and industrial relations (IR) policies and procedures to effectively represent organisations and employers.

The unit applies to individuals who work in support positions, assisting others in dealing with ER and IR conflicts and issues.

  1. Support preparation of Employee and Industrial Relations processes
  2. Support industrial relations
  3. Support employee relations
  4. Contribute to continuous improvement
Upon successful completion of this unit, you will: 
  • prepare and support ER (employee relations) and IR (industrial relations) processes for an organisation or work area, on at least two occasions.
In the course of the above, you must: 
  • locate information required to identify relevant legislation, agreements, policies and procedures
  • use effective communication techniques to support the resolution of simple workplace grievances and conflicts
  • provide accurate written and oral advice about industrial matters
  • use strategies to monitor and gather feedback on the implementation of industrial relations policies and procedures.
Nominal hours = 50

BSBHRM415 Coordinate recruitment and onboarding

This unit describes the skills and knowledge required to develop and implement strategies to source candidates and to assess their suitability for available positions.

The unit applies to individuals working in a human resources job role, as well as those for whom recruitment and onboarding are part of their broader duties.

  1. Plan for recruitment
  2. Screen and interview potential candidates
  3. Assess and select candidates
  4. Manage candidate outcomes
  5. Onboard successful candidate
Upon successful completion of this unit, you will:
  • coordinate the recruitment and onboarding of two candidates.
In the course of the above, you must:
  • Demonstrate the process for screening and interviewing a candidate
  • Communicate effectively with clients and successful and unsuccessful candidates
  • Review job descriptions and use them to support sourcing, selecting and appointing suitable staff
  • Consult with relevant stakeholders to gain approvals
  • Develop selection criteria and interview questions in consultation with relevant stakeholders
  • Obtain referees’ reports
  • Provide a written report or demonstration of an assessment of a candidate’s skills and selection recommendation
  • Secure preferred candidate’s agreement and provide an employment contract.
Nominal hours = 50 Hours

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit Written
Virtual Classroom/Roleplay Scenario/
Case study
BSBWRT411 Write complex documentsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBHRM417 Support human resources functions and processesWritten ActivitiesScenario/Case StudyProject/Report
BSBHRM412 Support employee and industrial relationsVirtual ClassroomProject/Report
BSBHRM415 Coordinate recruitment and onboardingWritten ActivitiesVirtual ClassroomProject/Report

We provide you with up to six (6) months to complete this course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Total Nominal hours : 200


There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements
  • Be at least 18 years old or have completed Year 12 if enrolling in a Diploma

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • A desktop or laptop as we do not actively support other devices
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

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