BSBHRM405 Support the recruitment, selection and induction of staff

Upon successful completion of this unit, you will:

• prepare job descriptions
• use job descriptions to support sourcing, selecting and appointing suitable staff
• use different advertising channels to promote vacancies and/or establish a potential talent pool
• consult with managers to gain approvals
• develop selection criteria and interview questions in consultation with relevant personnel
• schedule interviews and advise relevant people of times, dates and venues
• participate in interviews and other selection techniques including assessing candidates against selection criteria to short list them
• obtain referees′ reports
• prepare and distribute a selection report including feedback to give unsuccessful candidates
• advise unsuccessful candidates of the results
• secure preferred candidate's agreement and provide an employment contract
• advise other staff of the successful candidate and identify documentation required for recruitment, selection and induction

• human resources life cycle and the place of recruitment and selection
• legislation relevant to recruitment, selection and induction of staff
• channels and technology to advertise vacancies
• range of interviewing techniques and other selection processes and their application arrange induction

BSBHRM403 Support performance-management processes

Upon successful completion of this unit, you will:

• promote the implementation of the performance management system and analyse its strengths and weaknesses
• provide advice and information to employees on the benefits of effective performance management, and how it links with performance development
• review the performance management system
• make recommendations for improvement

• key elements and purposes of performance management processes, and their contribution to organisational objectives and the human resource cycle
• strengths and weaknesses of a performance management system
• rewards and incentives schemes
• warning systems and grievance procedures

BSBWRK411 Support employee and industrial relations procedures

Upon successful completion of this unit, you will:

• locate information required to identify relevant legislation, agreements, policies and procedures in relation to industrial matters
• use effective communication techniques to support the resolution of workplace grievances and conflicts
• provide accurate written and oral advice about industrial matters
• use strategies to monitor and gather feedback on the implementation of industrial relations policies and procedures

Demonstrate knowledge of:

• relevant industrial relations policies and procedures
• grievance resolution policy and procedures
• relevant legislation, codes of practice and national standards
• relevant state/territory and federal industrial relations systems
• sources of expert advice