As a Junior Office Assistant, you will be working under direct supervision so being able to communicate is critical. This could be in meetings with your superiors and colleagues and phone calls to clients. Learn to apply basic communication skills in the workplace, including identifying, gathering, and conveying information along with completing assigned written information.
Written information can come in many forms including business documents for your internal colleagues and managers as well as your external customers. In this short course, you will learn to use digital-based business software applications to create simple and professional digital documents.
Every worker has a legal and moral responsibility to protect his/her personal safety and the health and safety of other people in the workplace. This includes a basic knowledge of WHS policies and procedures and knowing how to work safely and contribute toward workplace safety requirements.
Successful completion of the units of competency outlined below for this short course will earn you a Statement of Attainment in partial completion of BSB20120 Certificate II in Workplace Skills.