Description

Course Overview

As a Junior Personal Assistant, you are responsible for organising schedules and appointments, booking and arranging travel, transport and accommodation, and providing administrative support. Your role is an integral part of the business ensuring that your manager makes the best use of their time by dealing with administrative tasks and providing general assistance.

With this 3-unit short course, you can be equipped with the skills and knowledge required to perform various administrative support tasks including writing simple documents, designing and producing text documents, and organising schedules.

View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to in the workplace.

This short course will earn you a Statement of Attainment in partial completion of the BSB30415 Certificate III in Business Administration.

Career Opportunities

Junior personal assistant
Office junior

Study Pathways

You may use all of the units in this course to credit transfer towards the below qualification at AOT:

BSB30415 Certificate III in Business Administration

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

How long does the course take?

We provide you with four (4) months to complete this course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 10 – 15 hours of study per unit. It may take you less time, it may take you more. That is why we give you four (4) months and all the support you need. The rest is up to you!

Units

BSBADM307 Organise schedules

Upon successful completion of this unit, you will:

appropriately manage the schedules of various individuals through a process of careful planning and negotiation

Demonstrate knowledge of:

key provisions of relevant legislation, standards and codes that affect aspects of business operations or the achievement of team goals
organisational requirements for managing appointments for personnel within the organisation
range of appointment systems that could be used
important considerations when managing the schedules of others

BSBWRT301 Write simple documents

Upon successful completion of this unit, you will:

plan, draft and finalise three different simple documents that accurately convey the required basic information in a format suitable for the intended audience and in accordance with organisational policies and procedures for document production

Demonstrate knowledge of:

the process for checking basic grammar, spelling and punctuation
different communication methods
how audience, purpose and method of communication influence the tone of a document

BSBITU306 Design and produce business documents

Upon successful completion of this unit, you will:

select appropriate technology and software for design and production of business documents
adhere to organisational requirements when:
- selecting layout and style
- opening and generating files
- producing documents within designated timelines
- naming and storing documents
- printing and presenting documents
adhere to task requirements when producing documents including:
- applying basic design principles
- applying consistent formatting
- using appropriate styles
- using correct layouts
- proofreading as required
use appropriate data storage options
apply knowledge of functions and features of contemporary computer applications
print and present completed documents

Demonstrate knowledge of:

appropriate technology for production requirements
functions and features of contemporary computer applications
organisational policies, plans and procedures
organisational requirements for document design e.g. style guide

Course Assessment

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each task to achieve a competency result, with your assessor giving you detailed feedback following each submission.

Unit	Short Answer Questions	Scenario /Case study	Reports	Assignment /Project
BSBADM307 Organise schedules	✔Short Answer Questions	✔Scenario/Case study
BSBWRT301 Write simple documents	✔Short Answer Questions	✔Scenario/Case study	✔Reports	✔Assignment/Project
BSBITU306 Design and produce business documents	✔Short Answer Questions			✔Assignment/Project

Course Requirements

Requirements

There are no formal requirements. However, learners will need:

Sufficient language, literacy and numeracy skills to complete the course
Basic computer skills
Knowledge of common computing terms and word processing
Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
Familiarity with navigating the Internet
Meet technology requirements

Technology requirements

Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
Monitor w/ at least 1024x768 screen resolution
Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
Valid personal email address
Speakers and microphone/headset
The latest version of Java, QuickTime, Adobe Reader, Adobe Flash Player
Word processing software e.g. Microsoft Office
Up-to-date web browser version

Learner Support

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Personal course induction

A Learner Support Officer will personally take you through the sauceLMS and your course.

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Mentoring sessions

You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Help and Support

A section on your sauceLMS dashboard with useful links including FAQs.

You are not alone in your study with AOT!