Leading Effective Teams

Leading Effective Teams


Price:

$495.00

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TOTAL: $495.00

Leading Effective Teams

$495.00

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Units of Competency

3

Course Access

4 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Assessments Marked

Within 10 business days

Course Requirements

  • Sufficient literacy and numeracy skills to complete the course
  • Access to an internet connection

Delivery Mode

100% online, no classroom attendance

Trainer Support

One-on-one

Learning and assessment options

Your workplace or our virtual company as your simulated workplace

LAUNCHING NEW SHORT COURSES THIS MONTH!

Develop core career skills for Leadership, Project Management and HR

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*Valid only for Certificate and Diploma courses purchased from 1st - 15th October 2019. See website T&Cs for further details. Offer ends midnight 15/10/19.

Aiming for a promotion or management position? Are you entering a team leader role for the first time or looking to progress to senior management? This course may just be the right fit for you.  Learn strategies for creating successful team dynamics and how to cultivate maximum productivity. Both new and seasoned team leaders can become more adept at developing employees, inspiring and guiding teams, managing change, and effectively influencing stakeholders across an organisation.

The Leading Effective Teams short course includes three units of competency, which can lead into the BSB42015 Certificate IV in Leadership and Management or BSB41015 Certificate IV in Human Resources. Successful completion of this course combined with our Human Resources Officer short course means you are more than halfway through achieving a full qualification in Human Resources.

This course picks up very neatly from our Human Resources Officer short course and together they provide you with a well-rounded set of leadership skills and knowledge base to move forward in Human Resources with confidence. This course, however, does stand alone and is not only suitable for a career in human resources but also as a supervisor or leader in the workplace in any industry.

View the units below to understand what each unit within this course offers and how each furnishes you with specific skills and knowledge to help you achieve competency.

This streamlined short course will earn you a Statement of Attainment in partial completion of the BSB41015 Certificate IV in Human Resources. You may use these units to your learning advantage in a Certificate IV level qualification or as part of your career quest.

Career Opportunities

  • Human Resources Coordinator
  • Human Resources Assistant
  • Human Resources Administrator
  • Team Leader
  • Supervisor

You may use all of the units of this course to credit transfer towards the below qualification at AOT:

  • BSB41015 Certificate IV in Human Resources
  • BSB42015 Certificate IV in Leadership and Management
  • BSB40515 Certificate IV in Business Administration
  • BSB40215 Certificate IV in Business

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

We provide you with four (4) months to complete the course. There is no minimum timeframe for completion.

The course is self-paced so the hours of study vary from student to student and are influenced by many factors including the amount of time you are able to dedicate to your studies. That is why we give you four (4) months and all the support you need. The rest is up to you!

BSBLDR402 Lead effective workplace relationships

Upon successful completion of this unit, you will:

  • access and analyse information to achieve planned outcomes
  • apply techniques for resolving problems and conflicts and dealing with poor performance within organisational and legislative requirements
  • review and improve workplace outcomes in consultation with relevant personnel
  • adjust interpersonal style and communications to respond to cultural and social diversity
  • apply relationship management and communication skills with a range of people that:
    • demonstrate integrity, respect, empathy and cultural sensitivity and promote trust
    • forge effective relationships with internal and/or external people and help to maintain these networks
    • encourage participation and foster contribution of and respect for ideas and feedback
    • provide support to colleagues to resolve difficulties

Demonstrate knowledge of:

  • examples of how work relationships, and the cultural and social environment, can support or hinder achieving planned outcomes
  • techniques for developing positive work relationships and building trust and confidence in a team including interpersonal styles, communications, consultation, cultural and social sensitivity, networking
  • impact of legislation and organisational policies on workplace relationships
  • range of methods and techniques for communicating information and ideas to a range of stakeholders
  • problems solving methods
  • methods to resolve workplace conflict
  • methods to manage poor work performance
  • monitor, analyse and introduce ways to improve work relationships

BSBLDR403 Lead team effectiveness

Upon successful completion of this unit, you will:

  • apply knowledge of organisational goals, objectives and plans
  • develop a team work plan including documentation of how it was generated and how it will be monitored
  • identify and incorporate innovation and productivity measures into a team work plan
  • communicate with team members and management to identify and establish the team purpose, roles, responsibilities, goals plans and objectives and resolve problems
  • use techniques to consult, encourage, support and provide feedback to team members
  • model team leadership behaviours and approaches
  • liaise with management to develop the teamwork plan, resolve issues and ensure follow-up action is taken

Demonstrate knowledge of:

  • delegation and work allocation
  • goal setting
  • group dynamics and processes
  • individual behaviour and difference
  • leadership styles
  • motivation
  • negotiation
  • problem solving
  • planning
  • workplace innovation
  • workplace productivity

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Upon successful completion of this unit, you will:

  • explain clearly and accurately to work team the relevant work health and safety (WHS) information including:
    • WHS legislative and organisational requirements
    • identified hazards and outcomes of risk assessment and control
  • ensure that the team has access to information about WHS policies, procedures and programs in appropriate structure and language
  • implement and monitor procedures according to organisational and legislative WHS requirements including:
    • consultation and communications to enable team members to participate in managing WHS risks and hazards
    • identifying WHS training needs and providing learning opportunities, coaching and mentoring as appropriate to needs
    • identifying, reporting and taking action on WHS hazards and risks
    • identifying and reporting inadequacies in existing risk controls and monitoring outcomes to ensure a prompt organisational response
    • reporting on the cost of WHS training
  • keeping WHS records
  • analysing aggregate WHS data to identify hazards and monitor risk control procedures in work area

Demonstrate knowledge of:

  • legal responsibilities and duties of managers, supervisors, persons conducting businesses or undertakings (PCBUs) and workers in relation to WHS risk management in the workplace
  • key provisions of relevant WHS Acts, regulations and codes of practice that apply to the business and outline how they apply in the work area
  • organisational policies and procedures relating to hazard identification, risk management, fire, emergency and evacuation, incident investigation and reporting
  • importance of effective consultation mechanisms in managing health and safety risks in the workplace
  • how the hierarchy of control applies in the work area

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each task to achieve a competency result, with your assessor giving you detailed feedback following each submission.

Unit Written
Activities
Virtual
Classroom
Scenario/
Case study
Project/
Report
BSBLDR402 Lead effective workplace relationshipsWritten ActivitiesVirtual ClassroomScenario/Case Study
BSBLDR403 Lead team effectivenessVirtual ClassroomScenario/Case Study
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirementsVirtual ClassroomScenario/Case Study

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
  • Valid personal email address
  • Speakers and microphone or headset
  • The latest version of Adobe Reader, Adobe Flash Player
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Personal course induction

A Learner Support Officer will personally take you through the sauceLMS and your course.

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Help and Support

A section on your sauceLMS dashboard with useful links including FAQs.
You are not alone in your study with AOT!

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