Management Career Core

Management Career Core


Price:

$876.00

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TOTAL: $876.00

Management Career Core

$876.00

TOTAL: $976.00 over 3.5 months
Initial Payment: $122.00
Succeeding Payments: $122.00 X 7 fortnightly payments

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Units of Competency

4

Course Access

6 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Assessments Marked

Within 10 business days

Course Requirements

  • Sufficient literacy and numeracy skills to complete the course
  • Access to an internet connection

Delivery Mode

100% online, no classroom attendance

Trainer Support

One-on-one

Learning and assessment options

Your workplace or our virtual company as your simulated workplace

LAUNCHING NEW SHORT COURSES THIS MONTH!

Develop core career skills for Leadership, Project Management and HR

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*Valid only for Certificate and Diploma courses purchased from 1st - 15th October 2019. See website T&Cs for further details. Offer ends midnight 15/10/19.

As an effective leader, you must show initiative and judgement in planning, organising, implementing and monitoring your own work and the work of others. You must be a strong communicator, support diverse workplace relationships and develop trust and confidence in teams. You will also develop and facilitate the implementation of an organisation’s operational plan.

Leadership and management skills are required in all industries and business types. Being able to motivate, lead and manage your team will ensure great results are produced. If you are in a management position and want to fine-tune and formalise your skills, then this short course is for you.

This course is designed to provide you the knowledge and skills that will build your confidence to handle decisions, including working with and leading people. And with that confidence, you can develop a positive attitude and increase your motivation levels to become an effective and engaging leader.

This Management Career Core short course consists of 4 units of study which are the core units of the BSB51918 Diploma of Leadership and Management. This means once you have successfully completed this short course, you only have to complete 4 more units to complete the BSB51918 Diploma of Leadership and Management qualification.

Transform into the best manager that you can be. Start your learning today and improve your career prospects.

Career Opportunities

  • Business Manager
  • Customer Services Manager
  • Information Services Manager
  • Office Manager
  • Operations Manager

You may use all of the units of this course to credit transfer towards the below qualification at AOT:

  • BSB51918 Diploma of Leadership and Management

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

We provide you with six (6) months to complete the course. There is no minimum timeframe for completion.

The course is self-paced so the hours of study vary from student to student and are influenced by many factors including the amount of time you are able to dedicate to your studies. That is why we give you six (6) months and all the support you need. The rest is up to you!

BSBLDR502 Lead and manage effective workplace relationships

Upon successful completion of this unit, you will:

  • develop and/or implement processes to manage ideas and information including:
    • communicating information to support others to achieve work responsibilities
    • facilitating employees' contributions to consultation on work issues
    • providing feedback on the outcomes of consultations
    • resolution of issues raised or referral to relevant personnel
  • establish and/or implement policies to ensure that the organisation’s cultural diversity and ethical values are adhered to
  • provide leadership through own behaviour including:
    • professional conduct that promotes trust with internal and external contacts
    • adjusting own interpersonal communication style to meet the organisation’s cultural diversity and ethical environment
  • plan for, and manage, the use of networks to support identifiable outcomes for the team and the organisation
  • develop and/or implement processes and systems to manage difficulties including:
    • identifying and resolving conflicts and other difficulties according to organisational policies and procedures
    • planning how to address difficulties
    • providing guidance, counselling and support to assist co-workers in resolving their work difficulties.
Demonstrate knowledge of:
  • how systems, policies and procedures can support the development of effective work relationships focusing on interpersonal styles, communications, consultation, cultural and social sensitivity, networking and conflict resolution
  • legislation relevant to managing effective workplace relationships

BSBLDR511 Develop and use emotional intelligence

Upon successful completion of this unit, you will:

  • conduct an analysis to identify own emotional strengths, weaknesses, stressors, emotional states and triggers, incorporating feedback from others
  • identify workplace situations and environments that may trigger an emotional response
  • model behaviours that demonstrate management of emotions
  • recognise the impact that cultural behaviours and beliefs may have on workplace interactions
  • recognise and respond to the emotional states of others
  • use emotional intelligence of self and others to enhance team performance
  • promote the development of emotional intelligence in others.
Demonstrate knowledge of:
  • emotional intelligence principles and strategies
  • key elements of the relationship between emotionally effective people and the attainment of business objectives
  • strategies for communicating with a diverse workforce which has varying cultural expressions of emotion
  • key features of emotional intelligence in the context of building workplace relationships.

BSBMGT517 Manage operational plan

Upon successful completion of this unit, you will:

  • develop and implement an operational plan using a variety of information sources and consultation (including using specialist advice if required) which includes:
    • resource requirements
    • key performance indicators
    • monitoring processes
    • contingency plans
  • communicate effectively with relevant stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams
  • develop and implement strategies to achieve the operational plan within the organisation's policies, practices and procedures including:
    • recruiting, inducting and developing personnel
    • acquiring physical resources and services
    • protecting intellectual property
    • making variations to the plan
    • monitoring and documenting performance
Demonstrate knowledge of:
  • models and methods for operational plans
  • the role of an operational plan in achieving the organisation's objectives
  • budgeting processes
  • alternative approaches to developing key performance indicators to meet business objectives
  • the legislative and regulatory context relevant to the operational plan of the organisation
  • the organisation's policies, practices and procedures that directly relate to the operational plan

BSBWOR502 Lead and manage team effectiveness

Upon successful completion of this unit, you will:

  • use leadership techniques and strategies to facilitate team cohesion and work outcomes including:
    • encouraging and fostering shared understanding of purpose, roles and responsibilities
    • identifying and resolving problems
    • providing feedback to encourage, value and reward others
    • modelling desired behaviour and practices
  • develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities
  • establish processes to address issues and resolve performance issues
  • support team to meet expected performance outcomes including providing formal and informal learning opportunities as needed
  • develop performance plans with key performance indicators (KPIs), outputs and goals for individuals or the team which incorporate input from stakeholders
  • communicate effectively with a range of stakeholders about team performance plans and team performance
  • facilitate two-way flow of information between team and management relevant to team performance
  • evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders

Demonstrate knowledge of:

  • how group dynamics can support or hinder team performance
  • strategies that can support team cohesion, participation and performance
  • strategies for gaining consensus
  • issue resolution strategies

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each task to achieve a competency result, with your assessor giving you detailed feedback following each submission.

Unit Written
Activities
Virtual
Classroom
Scenario/
Case study
Project/
Report
BSBLDR502 Lead and manage effective workplace relationshipsVirtual ClassroomScenario/Case Study
BSBLDR511 Develop and use emotional intelligenceVirtual ClassroomScenario/Case Study
BSBMGT517 Manage operational planWritten ActivitiesVirtual ClassroomScenario/Case StudyProject/Report
BSBWOR502 Lead and manage team effectivenessVirtual ClassroomScenario/Case Study

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
  • Valid personal email address
  • Speakers and microphone or headset
  • The latest version of Adobe Reader, Adobe Flash Player
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Personal course induction

A Learner Support Officer will personally take you through the sauceLMS and your course.

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Help and Support

A section on your sauceLMS dashboard with useful links including FAQs.
You are not alone in your study with AOT!

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