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Office Administration

Price:

$840.00

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Prepaid Fee
Payment Plan

Office Administration

$840.00

TOTAL: $940.00 over 4 months
Initial Payment: $150.00
Succeeding Payments: $98.75 X 8 fortnightly payments

Payment Plan

Units of Competency

Course Access

6 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

Over 15 years of delivering qualifications online
Dedicated eLearning and LMS development team
Courses developed in-house by industry experts
Courses written specifically for online delivery
Professional and industry skilled trainers
Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

Description

Course Overview

Use coupon code AOT10 to receive 10% off when you pay upfront. See terms and conditions for details.

This is the ideal online administration course with four nationally recognised units, specifically chosen to provide you with the skills and knowledge of current business practices and give you an advantage when applying for a promotion or a new job.

If you are motivated to learn new skills to forward your career, this is an excellent start!

At AOT, we provide you with full access to our online virtual company to assist you to complete this short course.

View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to administration.

The units of this online course provide you with solid skills and knowledge through the use of our virtual company. Upon successful completion of this administration course, you will receive a Statement of Attainment in partial completion of the BSB40515 Certificate IV in Business Administration.

The four units of competency of this course are four of the ten units that form the BSB40515 Certificate IV in Business Administration. This means that once you have completed this short course, you are almost halfway through completing a full Certificate IV qualification!

Career Opportunities

Office Administrator
Secretary
Personal Assistant
Receptionist

Study Pathways

You may use some or all of the four units of this course to credit transfer towards a qualification. At AOT, this includes:

BSB40515 Certificate IV in Business Administration

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

Units

BSBADM405 Organise meetings

This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.

Topics:

Make meeting arrangements
Prepare and distribute documentation for meetings
Record and produce minutes of meeting

Upon successful completion of this unit, you will:

organise a meeting and advise participants accordingly
prepare and distribute all documentation required for the meeting
take meeting notes which accurately reflect what was discussed during the meeting
produce minutes based on own notes providing an accurate account of the meeting
circulate copies of meeting minutes within predetermined timeframes

Demonstrate knowledge of:

culturally appropriate communication techniques
relevant formats for agendas and minutes
key provisions of relevant legislation
organisational procedures relevant to the task

Nominal hours = 20 hours

BSBADM406 Organise business travel

This unit describes the skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.

It applies to individuals employed in a range of work environments who may work providing administrative support within an enterprise, or have responsibility for these tasks in relation to their own workgroup or role.

Topics:

Organise business itinerary for domestic and overseas travel
Make travel arrangements
Arrange credit facilities

Upon successful completion of this unit, you will:

organise business-related travel for others, including scheduling and developing itineraries and travel-related documents
finalise all booking and travel arrangements including any necessary credit requirements according to predetermined budgets and time constraints

Demonstrate knowledge of:

booking procedures relevant to business travel
key provisions of relevant legislation that may affect aspects of business operations
organisational policies and procedures required to organise business travel, including use of internet sites and other online resources

Nominal hours = 20 hours

BSBWRT401 Write complex documents

This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

Topics:

Plan documents
Draft text
Prepare final text
Produce document

Upon successful completion of this unit, you will:

plan, draft and finalise complex documents that require review and analysis of a range of information sources
use business technology to apply formatting, and incorporate graphics
edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft, apply the enterprise style guide/house style

Demonstrate knowledge of:

enterprise style guide/house style
formatting styles and their impact on formatting, readability and appearance of documents
rules and conventions for written English, as defined by general and specialist sources

Nominal Hours: 50

BSBSUS401 Implement and monitor environmentally sustainable work practices

This unit describes the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness.

It applies to individuals with responsibility for a specific area of work or who lead a work group or team and addresses the knowledge, processes and techniques necessary to implement and monitor environmentally sustainable work practices, including the development of processes and tools.

Topics:

Investigate current practices in relation to resource usage
Set targets for improvements
Implement performance improvement strategies
Monitor performance

Upon successful completion of this unit, you will:

analyse information from a range of sources to identify current procedures, practices and compliance requirements in relation to environmental and resource sustainability
consult and communicate with relevant stakeholders to seek input and encourage engagement with developing and implementing sustainability improvements, encourage feedback and suggestions and report on outcomes
plan and organise work group activities to:
- measure current resource usage
- solve problems and generate ideas for improvements
- evaluate and implement strategies to improve resource usage
- plan, implement and integrate improvements into operations
- meet environmental requirements
apply continuous improvement approach to sustainability performance
apply change management techniques to support sustainability performance

Demonstrate knowledge of:

relevant internal and external sources of information and explain how they can be used to identify sustainability improvements
the compliance requirements for the work area with reference to legislation, regulations, codes of practice and workplace procedures that relate to environmental and resource issues
common environmental and energy efficiency issues within the industry
benchmarks for environmental and resource sustainability that are relevant to the organisation
organisational systems and procedures that relate to environmental and resource sustainability improvements including:
supply chain, procurement and purchasing
assurance
making recommendations and seeking approvals

Nominal Hours: 40

Course Assessment

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

The type of assessment used in each unit is listed below.

Unit	Written Activities	Virtual Classroom	Scenario/ Case study
BSBADM405 Organise meetings	✔Written Activities	✔Virtual Classroom	✔Scenario/Case Study
BSBADM406 Organise business travel	✔Written Activities	✔Virtual Classroom	✔Scenario/Case Study
BSBWRT401 Write complex documents		✔Virtual Classroom	✔Scenario/Case Study
BSBSUS401 Implement and monitor environmentally sustainable work practices		✔Virtual Classroom	✔Scenario/Case Study

Course Duration

We provide you with six (6) months to complete the course. There is no minimum timeframe for completion.

The course is self-paced so the hours of study vary from student to student and are influenced by many factors including the amount of time you are able to dedicate to your studies. That is why we give you six (6) months and all the support you need. The rest is up to you!

Course Requirements

Requirements

There are no formal requirements. However, learners will need:

Sufficient language, literacy and numeracy skills to complete the course
Basic computer skills
- Knowledge of common computing terms and word processing
- Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
- Familiarity with navigating the Internet
Meet technology requirements

Technology requirements

Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
Monitor with at least 1024x768 screen resolution
Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
An email address that is unique to you and that you will maintain throughout your enrolment
Headset (or speakers and microphone) and webcam
Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
Up-to-date web browser version

Learner Support

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answer to your questions quickly and easily using the FAQs.

You are not alone in your study with AOT!

Office Administration

Office Administration