Description

Course Overview

If you have ever dreamed of being that person that schedules meetings, organises appointments and activities, then this course is for you. Do you like attention to detail, to be organised and to organise other people? A Personal Assistant manages all of these tasks, and this short course consisting of only two units of competency might just be the edge you are looking for.

At AOT, we provide you with full access to our online virtual company to assist you to complete this short course.

View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to in business.

You will find that the documentation and templates within our virtual company reflect what you will find in business today, giving you a very real understanding of requirements. Upon successful completion of this Personal Assistant course, you will receive a Statement of Attainment in partial completion of the BSB40515 Certificate IV in Business Administration.

The two units of competency of this short administration course are two of the ten units that form the BSB40515 Certificate IV in Business Administration. This means that once you have completed this short course, you have already commenced a full Certificate IV qualification!

Career Opportunities

Office Administrator
Personal Assistant
Receptionist

Study Pathways

You may use some or each of the two units to credit transfer toward a qualification. At AOT, this includes:

BSB40515 Certificate IV in Business Administration

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

How long does the course take?

We provide you with three (3) months to complete this course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 15 – 20 hours of study per unit. It may take you less time, it may take you more. That is why we give you three (3) months and all the support you need. The rest is up to you!

BSBADM405 Organise meetings

Upon successful completion of this unit, you will:

organise a meeting and advise participants accordingly
prepare and distribute all documentation required for the meeting
take meeting notes which accurately reflect what was discussed during the meeting
produce minutes based on own notes providing an accurate account of the meeting
circulate copies of meeting minutes within predetermined timeframes

Demonstrate knowledge of:

culturally appropriate communication techniques
relevant formats for agendas and minutes
key provisions of relevant legislation
organisational procedures relevant to the task

BSBADM406 Organise business travel

Upon successful completion of this unit, you will:

organise business-related travel for others, including scheduling and developing itineraries and travel-related documents
finalise all booking and travel arrangements including any necessary credit requirements according to predetermined budgets and time constraints

Demonstrate knowledge of:

booking procedures relevant to business travel
key provisions of relevant legislation that may affect aspects of business operations
organisational policies and procedures required to organise business travel, including use of internet sites and other online resources

Course Assessment

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each task to achieve a competency result, with your assessor giving you detailed feedback following each submission.

Unit	Short Answer Questions	Virtual Session	Scenario /Case study	Reports	Assignment /Project
BSBADM405 Organise meetings	✔	✔	✔
BSBADM406 Organise business travel	✔		✔		✔

Course Requirements

Requirements

There are no formal requirements. However, learners will need:

Sufficient language, literacy and numeracy skills to complete the course
Basic computer skills
Knowledge of common computing terms and word processing
Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
Familiarity with navigating the Internet
Meet technology requirements

Technology requirements

Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
Monitor w/ at least 1024x768 screen resolution
Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
Valid personal email address
Speakers and microphone/headset
The latest version of Java, QuickTime, Adobe Reader, Adobe Flash Player
Word processing software e.g. Microsoft Office
Up-to-date web browser version

Learner Support

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Personal course induction

A Learner Support Officer will personally take you through the sauceLMS and your course.

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Mentoring sessions

You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Help and Support

A section on your sauceLMS dashboard with useful links including FAQs.

You are not alone in your study with AOT!