Description

Course Overview

A career in human resources is one that celebrates success and being part of building a strong and supportive team. This is based on analysing and presenting data in reports in order to implement and improve processes and systems to increase employee performance. Some of the duties that may be involved are identifying research requirements and sources of information, applying information to a set of facts, evaluating the quality of the information, and preparing and producing reports.

In these three units of study, you will learn to support performance management processes, analyse and present research information and write complex documents.

View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to in human resources.

This short course will earn you a Statement of Attainment in partial completion of the BSB41015 Certificate IV in Human Resources.

Career Opportunities

Human resource officer
Human resource coordinator
Administrator

Study Pathways

You may use all of the units of this course to credit transfer towards the below qualification at AOT:

BSB41015 Certificate IV in Human Resources

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

How long does the course take?

We provide you with four (4) months to complete this course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 15 – 20 hours of study per unit. It may take you less time, it may take you more. That is why we give you four (4) months and all the support you need. The rest is up to you!

Units

BSBHRM403 Support performance-management processes

Upon successful completion of this unit, you will:

promote the implementation of the performance management system and analyse its strengths and weaknesses
provide advice and information to employees on the benefits of effective performance management, and how it links with performance development
review the performance management system
make recommendations for improvement

Demonstrate knowledge of:

key elements and purposes of performance management processes, and their contribution to organisational objectives and the human resource cycle
strengths and weaknesses of a performance management system
rewards and incentives schemes
warning systems and grievance procedures

BSBRES401 Analyse and present research information

Upon successful completion of this unit, you will:

identify or confirm research requirements and objectives
gather, organise and present workplace information and data
update, modify, maintain and store information
maintain and handle data and documents systematically and securely
prepare and produce reports including:
- recommendations based on the analysis of information
- clear and justified assumptions and conclusions
- use of efficient, valid and reliable methods
use Boolean operators and other search tools
analyse, evaluate and interpret data to support organisational activities

Demonstrate knowledge of:

organisational systems for recordkeeping/filing, including security procedures
organisational policies and procedures and legal and ethical obligations relating to workplace information
concepts related to research and analysis including reliability and validity
techniques for data analysis and how they are applied
research processes and strategies to identify new sources (online and print) of information and to use them most efficiently and effectively

BSBWRT401 Write complex documents

Upon successful completion of this unit, you will:

plan, draft and finalise complex documents that require review and analysis of a range of information sources
use business technology to apply formatting, and incorporate graphics
edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft, apply the enterprise style guide/house style

Demonstrate knowledge of:

enterprise style guide/house style
formatting styles and their impact on formatting, readability and appearance of documents
rules and conventions for written English, as defined by general and specialist sources

Course Assessment

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each task to achieve a competency result, with your assessor giving you detailed feedback following each submission.

Unit	Short Answer Questions	Virtual Session	Scenario /Case study	Reports	Assignment /Project
BSBHRM403 Support performance-management processes	✔		✔		✔
BSBRES401 Analyse and present research information	✔	✔		✔	✔
BSBWRT401 Write complex documents	✔		✔	✔	✔

Course Requirements

Requirements

There are no formal requirements. However, learners will need:

Sufficient language, literacy and numeracy skills to complete the course
Basic computer skills
Knowledge of common computing terms and word processing
Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
Familiarity with navigating the Internet
Meet technology requirements

Technology requirements

Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
Monitor w/ at least 1024x768 screen resolution
Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
Valid personal email address
Speakers and microphone/headset
The latest version of Java, QuickTime, Adobe Reader, Adobe Flash Player
Word processing software e.g. Microsoft Office
Up-to-date web browser version

Learner Support

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Personal course induction

A Learner Support Officer will personally take you through the sauceLMS and your course.

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Mentoring sessions

You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Help and Support

A section on your sauceLMS dashboard with useful links including FAQs.

You are not alone in your study with AOT!