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Working as a Sales Assistant, you are responsible for offering products and services to customers in retail outlets. This requires a set of skills that involves dealing with customers, helping them find the goods they want, handling payments, gathering their feedback, dealing with complaints, and more.
With this short course, you will learn how to deliver, monitor and recommend products and services to customers. This short course will also help you develop the skills required to become an effective Sales Assistant. Start your training today and learn the basics of a retail assistant job that are vital in today’s marketplace.
View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense, which you can relate to in the workplace.
This short course will earn you a Statement of Attainment in partial completion of the BSB30415 Certificate III in Business Administration.
- Retail assistant
- Floor staff
- Customer service assistant
- Sales assistant