Team Leader

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Team Leader

Units of Competency

2

Course Access

3 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

  • Over 15 years of delivering qualifications online
  • Dedicated eLearning and LMS development team
  • Courses developed in-house by industry experts
  • Courses written specifically for online delivery
  • Professional and industry skilled trainers
  • Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

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Course Overview

Are you ready to step up and lead your team? Has your manager entrusted you with more responsibilities? Do you have a team and want to ensure they are as productive and effective as possible? Do you want to lead by example?

As a leader, you must have a strong influence on the work culture, values and ethics of the teams you supervise. It is also vital for team leaders to be able to communicate effectively including understanding the context and choosing methods of communication to suit the audience. In this course, you will learn to take responsibility for the work and performance of others and provide the first level of leadership within the organisation.

Successful completion of the two units of competency for this short course outlined below will earn you a Statement of Attainment in partial completion of the BSB40520 Certificate IV in Leadership and Management.

Career Opportunities

  • Team leader
  • Supervisor
  • Mentor
  • Coach

Study Pathways

You may apply for a credit transfer towards several qualifications. At AOT, these include:

  • BSB40520 Certificate IV in Leadership and Management

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

BSBLDR411 Demonstrate leadership in the workplace

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

Topics:
  1. Prepare to demonstrate leadership
  2. Align behaviour with organisational values
  3. Model leadership behaviour
Upon successful completion of this unit, you will:
  • Develop and implement at least two performance plans, including one relating to individuals and one relating to teams.
In the course of the above, you must:
  • Comply with organisation’s standards and values
  • Evaluate own behaviour and performance against organisational standards and values and adjust to achieve required standards
  • Ensure own behaviour and performance contributes to the integrity and credibility of the organisation
  • Facilitate processes to make decisions that are based on:
    • Relevant information
    • Examination of options and associated risks
    • Input from relevant people
  • Communicate about making and implementing decisions including:
    • Facilitating agreement on the preferred course of action and implementation plans
    • Monitoring and seeking feedback on the implementation and impact of decisions.
Nominal hours = 50 hours

BSBLDR413 Lead effective workplace relationships

This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

The unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning, evaluation, leadership and guidance of others.

Topics:
  1. Prepare to lead workplace relationships
  2. Lead workplace relationships
  3. Review leadership
Upon successful completion of this unit, you will:
  • Develop and implement at least two performance plans, including one relating to individuals and one relating to teams.
In the course of the above, you must:
  • Access and analyse information required to achieve planned outcomes
  • Collaborate with work team to develop and implement a work task strategy
  • Apply techniques for resolving problems and conflicts, and dealing with poor performance according to organisational and legislative requirements
  • Monitor and communicate work progress to relevant internal and external stakeholders
  • Seek and review feedback to improve workplace leadership.
Nominal hours = 50

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

Unit Written
Activities		 Virtual Classroom/Roleplay Scenario/
Case study		 Project/
Report
BSBLDR411 Demonstrate leadership in the workplace✔Written Activities✔Virtual Classroom✔Scenario/Case Study
BSBLDR413 Lead effective workplace relationships✔Written Activities✔Virtual Classroom✔Scenario/Case Study

We provide you with up to three (3) months to complete this course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
    • Familiarity with navigating the Internet
  • Meet technology requirements
  • Be at least 18 years old or have completed Year 12 if enrolling in a Diploma

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • A desktop or laptop as we do not actively support other devices
  • Monitor with at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answers to your questions quickly and easily using the FAQs.
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