Home / Courses / Team Leader

Team Leader

Price:

$420.00

Select Payment Option:

Prepaid Fee
Payment Plan

Team Leader

$420.00

TOTAL: $470.00 over 2 months
Initial Payment: $100.00
Succeeding Payments: $92.50 X 4 fortnightly payments

Payment Plan

Units of Competency

Course Access

3 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Why Study with AOT?

Over 15 years of delivering qualifications online
Dedicated eLearning and LMS development team
Courses developed in-house by industry experts
Courses written specifically for online delivery
Professional and industry skilled trainers
Rated ‘Excellent’ on independent review platform TrustPilot

Simulated Workplace

Full access to our unique virtual company that brings your course material to life.

Delivery Mode

100% online, available 24/7
No classroom attendance or work placement

Trainer Support

One-on-one unlimited

Description

Course Overview

Are you ready to step up and lead your team? Has your manager entrusted you with more responsibilities? Do you have a team and want to ensure they are as productive and effective as possible? Do you want to lead by example?

Communicating effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up are crucial. You will learn to take responsibility for the work and performance of others and provide the first level of leadership within the organisation. As a leader, you must have a strong influence on the work culture, values and ethics of the teams you supervise.

Successful completion of the two units of competency outlined below for this short course will earn you a Statement of Attainment in partial completion of BSB42015 Certificate IV in Leadership and Management.

Career Opportunities

Team leader
Assistant manager
Supervisor

Study Pathways

You may use the units of this course to credit transfer towards the below qualification at AOT:

BSB42015 Certificate IV in Leadership and Management

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

BSBMGT401 Show leadership in the workplace

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation's standards and values.

It applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These managers have a strong influence on the work culture, values and ethics of the teams they supervise.

Topics:

Model high standards of management performance and behaviour
Enhance organisation’s image
Make informed decisions

Upon successful completion of this unit, you will:

identify the organisation's standards and values, whether stated or implied by the way the organisation conducts its business
evaluate own behaviour and performance against these and adjust to achieve required standards
develop and implement performance plans and key performance indicators (KPIs) to meet organisation's goals and objectives
use established communication channels to raise questions about standards and values that may be damaging to the organisation
ensure own behaviour and performance contributes to the integrity and credibility of the organisation
facilitate processes to make decisions that are based on:
- relevant information
- examination of options and associated risks
- input from relevant people
communicate about making and implementing decisions including:
- facilitating agreement on the preferred course of action and implementation plans
- monitoring and feedback on the implementation and impact of decisions

Demonstrate knowledge of:

how to identify an organisation's standards and values when they are:
- stated
- implied
organisational values and expectations of behaviour
basic theory of group behaviour
the organisation's process for raising questions about standards and values
behaviours and performance that would typically be considered damaging to an organisation
concepts including:
- organisational values
- role modelling
- integrity and credibility
- leadership

Nominal Hours: 50

BSBLDR401 Communicate effectively as a workplace leader

This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

This unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace.

Communication skills cover a range of methods and contexts within principally structured environments.

Topics:

Identify context for communication
Clarify message and engage communication
Take follow-up actions

Upon successful completion of this unit, you will:

identify the context for communication and adjust approach and responses accordingly
create and present clear messages choosing method and mode appropriate to the audience and context, undertake effective two-way communication from the perspective of a team leader
identify and record actions required as a result of communication and follow-up in a timely manner

Demonstrate knowledge of:

effective management communication characteristics
range of electronic and non-electronic communication methods, including situations where they would or would not be used
characteristics of effective listening techniques
feedback process and methods
team leadership communication responsibilities
barriers to communication in a workplace context
verbal and non-verbal communication characteristics
impact of legislation and organisational policies on workplace communication

Nominal hours = 40 hours

Course Assessment

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

The type of assessment used in each unit is listed below.

Unit	Written Activities	Virtual Classroom	Scenario/ Case study	Project/ Report
BSBMGT401 Show leadership in the workplace	✔Written Activities	✔Virtual Classroom	✔Scenario/Case Study
BSBLDR401 Communicate effectively as a workplace leader	✔Written Activities	✔Virtual Classroom		✔Project/Report

Course Duration

We provide you with three (3) months to complete the course. There is no minimum timeframe for completion.

The course is self-paced so the hours of study vary from student to student and are influenced by many factors including the amount of time you are able to dedicate to your studies. That is why we give you three (3) months and all the support you need. The rest is up to you!

Course Requirements

Requirements

There are no formal requirements. However, learners will need:

Sufficient language, literacy and numeracy skills to complete the course
Basic computer skills
- Knowledge of common computing terms and word processing
- Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
- Familiarity with navigating the Internet
Meet technology requirements

Technology requirements

Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
Monitor with at least 1024x768 screen resolution
Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
An email address that is unique to you and that you will maintain throughout your enrolment
Headset (or speakers and microphone) and webcam
Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
Up-to-date web browser version

Learner Support

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Mentoring sessions

You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Course induction

You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.

Help and Support

A section on your sauceLMS dashboard with useful links.

Student Frequently Asked Questions

Find answer to your questions quickly and easily using the FAQs.

You are not alone in your study with AOT!

Team Leader

Team Leader