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Are you ready to step up and lead your team? Has your manager entrusted you with more responsibilities? Do you have a team and want to ensure they are as productive and effective as possible? Do you want to lead by example?
Communicating effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up are crucial. You will learn to take responsibility for the work and performance of others and provide the first level of leadership within the organisation. As a leader, you must have a strong influence on the work culture, values and ethics of the teams you supervise.
Successful completion of the two units of competency outlined below for this short course will earn you a Statement of Attainment in partial completion of BSB42015 Certificate IV in Leadership and Management.
- Team leader
- Assistant manager