Team Leader

Team Leader

Price:

$330.00

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TOTAL: $330.00

Team Leader

$330.00

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Units of Competency

2

Course Access

3 months access to online course

Support Hours

7am - 9pm AEST (Mon - Fri)

Assessments Marked

Within 10 business days

Course Requirements

  • Sufficient literacy and numeracy skills to complete the course
  • Access to an internet connection

Delivery Mode

100% online, no classroom attendance

Trainer Support

One-on-one

Learning and assessment options

Your workplace or our virtual company as your simulated workplace

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Course Overview

Are you ready to step up and lead your team? Has your manager entrusted you with more responsibilities? Do you have a team and want to ensure they are as productive and effective as possible? Do you want to lead by example?

Communicating effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up are crucial. You will learn to take responsibility for the work and performance of others and provide the first level of leadership within the organisation. As a leader, you must have a strong influence on the work culture, values and ethics of the teams you supervise.

Successful completion of the two units of competency outlined below for this short course will earn you a Statement of Attainment in partial completion of BSB42015 Certificate IV in Leadership and Management.

Career Opportunities

  • Team leader
  • Assistant manager
  • Supervisor

Study Pathways

You may use the units of this course to credit transfer towards the below qualification at AOT:

  • BSB42015 Certificate IV in Leadership and Management

Talk to our course advisor for more information on credit transfer rules and the qualification that will best suit your needs.

How long does the course take?

We provide you with three (3) months to complete this course. How long it actually takes will be reflective of the time you are able to dedicate to your studies.

This course could be completed within 15 – 20 hours of study per unit. It may take you less time, it may take you more. That is why we give you three (3) months and all the support you need. The rest is up to you!

BSBMGT401 Show leadership in the workplace

Upon successful completion of this unit, you will:

  • identify the organisation's standards and values, whether stated or implied by the way the organisation conducts its business
  • evaluate own behaviour and performance against these and adjust to achieve required standards
  • develop and implement performance plans and key performance indicators (KPIs) to meet organisation's goals and objectives
  • use established communication channels to raise questions about standards and values that may be damaging to the organisation
  • ensure own behaviour and performance contributes to the integrity and credibility of the organisation
  • facilitate processes to make decisions that are based on:
    • relevant information
    • examination of options and associated risks
    • input from relevant people
  • communicate about making and implementing decisions including:
    • facilitating agreement on the preferred course of action and implementation plans
    • monitoring and feedback on the implementation and impact of decisions

Demonstrate knowledge of:

  • how to identify an organisation's standards and values when they are:
    • stated
    • implied
  • organisational values and expectations of behaviour
  • basic theory of group behaviour
  • the organisation's process for raising questions about standards and values
  • behaviours and performance that would typically be considered damaging to an organisation
  • concepts including:
    • organisational values
    • role modelling
    • integrity and credibility
    • leadership

BSBLDR401 Communicate effectively as a workplace leader

Upon successful completion of this unit, you will:

  • identify the context for communication and adjust approach and responses accordingly
  • create and present clear messages choosing method and mode appropriate to the audience and context, undertake effective two-way communication from the perspective of a team leader
  • identify and record actions required as a result of communication and follow-up in a timely manner

Demonstrate knowledge of:

  • effective management communication characteristics
  • range of electronic and non-electronic communication methods, including situations where they would or would not be used
  • characteristics of effective listening techniques
  • feedback process and methods
  • team leadership communication responsibilities
  • barriers to communication in a workplace context
  • verbal and non-verbal communication characteristics
  • impact of legislation and organisational policies on workplace communication

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each task to achieve a competency result, with your assessor giving you detailed feedback following each submission.

Unit Short Answer
Questions		 Virtual
Session		 Scenario
/Case study		 Reports Assignment
/Project
BSBMGT401 Show leadership in the workplace✔✔✔✔
BSBLDR401 Communicate effectively as a workplace leader✔✔✔✔

Requirements

There are no formal requirements. However, learners will need:
  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
  • Knowledge of common computing terms and word processing
  • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
  • Familiarity with navigating the Internet
  • Meet technology requirements

Technology requirements

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor w/ at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 1.5Mbps
  • Valid personal email address
  • Speakers and microphone/headset
  • The latest version of Java, QuickTime, Adobe Reader, Adobe Flash Player
  • Word processing software e.g. Microsoft Office
  • Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide:

Personal course induction

A Learner Support Officer will personally take you through the sauceLMS and your course.

Live chat

Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).

Contact us form

Contact us at any time using the Contact us form found within your course to create support tickets.

Mentoring sessions

You can book an appointment with your personal trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions

This can be booked with your trainer for specific assessments.

Help and Support

A section on your sauceLMS dashboard with useful links including FAQs.
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