Good communication and teamwork are keys to building success for you, your team and organisation. In this short course, you can develop your communication skills and learn how to be an effective team player.
In various careers, the ability to communicate well and build effective working relationships is the foundation of professional growth. This short course will teach you the essential skills that you can use to make a positive impact in the workplace.
In these three units of study, you will learn how to communicate in the workplace and work effectively with others in a business environment.
View the units below to understand what each unit within this course offers and how each delivers specific skills and knowledge in a practical sense which you can relate to in the workplace.
This short course will earn you a Statement of Attainment in partial completion of the BSB20115 Certificate II in Business.
Career Opportunities
- Receptionist
- Office junior
- Junior assistant