You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each assessment task to achieve a satisfactory outcome (100% pass mark), with your assessor giving you detailed feedback following each submission.

We provide you with up to three (3) months to complete this course. How long it actually takes you to complete each unit will be reflective of the time you are able to dedicate to your studies.

In the units list, you will see the government’s nominal hours for each unit, which are their anticipated number of study hours. Our students usually find that their actual study hours are less than this.

Requirements

There are no formal requirements. However, learners will need:

• Sufficient language, literacy and numeracy skills to complete the course
• Basic computer skills
  • Knowledge of common computing terms and word processing
  • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
  • Familiarity with navigating the Internet
• Meet technology requirements

Technology requirements

• Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
• CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
• Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
• Monitor with at least 1024x768 screen resolution
• Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
• An email address that is unique to you and that you will maintain throughout your enrolment
• Headset (or speakers and microphone) and webcam
• Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
• Up-to-date web browser version

Support you can expect from AOT

Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile. The benefit of studying with us is that you don't have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style. To support you in your study we provide: You are not alone in your study with AOT!